Seagate DL585 manual Illustrated parts catalog, Customer self-repair program

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2 Illustrated parts catalog

Customer self-repair program

The HP customer self-repair program offers you the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you so that you can replace them. Using this program, you can replace parts at your own convenience.

Through this convenient, easy-to-use program:

An HP support specialist will diagnose and assess whether a replacement part is required to address a system problem. The specialist will also determine whether you can replace the part.

Replacement parts are express-shipped. Most in-stock parts are shipped the same day you contact HP. You might be required to send the defective part back to HP, unless otherwise instructed.

This program is available for most HP products currently under warranty or contract. For information on the warranty service, see the HP website at http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html.

For more information about the HP customer self-repair program, contact your local service provider. For the North American program, see the HP website at http://www.hp.com/go/selfrepair.

Customer replaceable parts are identified in the following tables.

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Contents HP ProLiant DL585 Server Page Contents NIC Bbwce Technician notes Where to go for additional helpAbout this guide Audience assumptionsTelephone numbers Integrated Management LogCustomer self-repair program Illustrated parts catalogMechanical components exploded view Mechanical components spare parts list‡REQUIREMENT System components exploded view System components spare parts listPPM Sdram ‡REQUIREMENT Electrostatic discharge Removal and replacement proceduresSafety considerations Preparation proceduresPowering down the server Extending the server from the rack Locating and removing the Torx T-15 toolRemoval and replacement procedures Installing the access panel Removing the access panelRemoving the server from the rack Processor memory board population guidelines Processor memory boardsPPM Removing a processor ProcessorRemoval and replacement procedures Minimum memory requirements Memory optionsRemoving a Dimm Hard drive blanks Drive replacement precautionsHot-plug Scsi hard drives Hot-plug SAS or Sata hard drives SAS or Sata hard drive cage Power transfer board Removal and replacement procedures Power supply blank Hot-plug power supplies Universal media drives Hot-plug fansRemoving a drive from bay Front bezel Power button/LED assembly Expansion boards PCI-X expansion boards Performance balancingScsi cables Front fan cage Pass-through board QuickFind diagnostic display board and lightpipe Rear fan cage Bbwc assembly Scsi backplane Locating the battery on the system board System batteryRemove the existing battery System board Removal and replacement procedures Cutting the cable tie-wraps AC filter cable assemblyRemoval and replacement procedures Removal and replacement procedures Re-entering the server serial number Diagnostic tools Diagnostic toolsPost Server component identification ConnectorsRear panel Scsi backplane Scsi backplane board connectorsProcessor and PPM Dimm slotsFront panel LEDsHP ProLiant DL585 Server User Guide on QuickFind diagnostic displayHot-plug Scsi hard drive LEDs Hot-plug Scsi hard drivesHot-plug Scsi hard drive LED combinations Hot-plug SAS or Sata hard drive LED combinations Hot-plug SAS or Sata hard drivesHot-plug SAS or Sata hard drive LED combinations Hot-plug fans Hot-plug power suppliesNIC Bbwce Internal diagnostic display System maintenance switch SW3 System board switchesSystem ID switch SW4 System ID Switch SW4 System ID switch SW4ILO/Redundant ROM override switch SW5 Rear unit identification LED switch Non-maskable interrupt switchTroubleshooting If the server does not start Is the system power LED off? Diagnostic stepsIs the internal health LED green? Servers Troubleshooting Guide Is the monitor displaying information? Error message Problems after initial boot Provided in the Factory-Installed Two-processor memory board configuration Troubleshooting a failed processorFour-processor memory board configuration Other information resources Server specifications SpecificationsIndex UID LED