Seagate DL585 manual Is the monitor displaying information?

Page 78

Table 31 Is the internal health LED green?

Answer

Possible reasons

Possible solutions

 

 

 

PPM or board power fault

Inspect the QuickFind diagnostic display

 

 

panel to determine if one of the PPMs,

 

 

processor memory boards, or system

 

 

board has experienced a power fault.

 

 

Ensure that all components are seated

 

 

properly.

 

 

If problem persists, replace the failed

 

 

component.

 

 

A PPM failure will be shown by the PPM

 

 

LED being illuminated on the specific

 

 

processor memory board.

 

 

If the processor memory board BRD LED

 

 

is amber, see “Troubleshooting a failed

 

 

processor” later in this chapter.

 

 

If the I/O power LED is amber, replace

 

 

the system I/O board.

 

 

 

Thermal shutdown

If the Therm Trip LED is amber, the

 

 

system encountered an unexpected

 

 

thermal shutdown.

 

 

If one of the processor memory board

 

 

TEMP LEDs is amber, ensure that the

 

 

processor heatsink is properly attached,

 

 

all fans are functioning properly, and

 

 

that the external environment is within

 

 

specified parameters. Inspect the iLO

 

 

logs for any temperature-related

 

 

warnings.

 

 

 

Yes

If the internal health LED is green, see

 

Table 32.

 

 

 

 

NOTE:

For LED locations and functions, see Chapter 4, “Server components identification.”

 

 

 

Table 32 Is the monitor displaying information?

Answer

Possible reasons

Possible solutions

 

 

 

No

The monitor might not have power.

Be sure that the monitor AC power cord

 

Video might not be connected properly.

is plugged in and that the monitor power

 

Non-volatile RAM (NVRAM) might be

button has been pressed.

 

corrupted.

If a video card is installed, be sure that

 

The system ROM and redundant ROM

the video cable is properly connected.

 

might be corrupted.

Verify the video connections. See the HP

 

A processor memory board or

Servers Troubleshooting Guide.

 

HyperTransport link might have failed.

Clear NVRAM. See the Caution

 

 

following the table. See Chapter 4 for

 

 

the correct switch setting.

 

 

Are there any audible indicators, such as

 

 

a series of beeps? A series of beeps is

 

 

the audible signal indicating the

 

 

presence of a POST error message. See

 

 

the HP Servers Troubleshooting Guide

 

 

for a complete description of each beep

 

 

sequence and the corresponding error

 

 

messages.

 

 

See the “Troubleshooting a failed

 

 

processor” section later in this chapter.

 

 

If these steps do not solve the problem,

 

 

contact an authorized service provider

 

 

for assistance.

 

 

 

Troubleshooting 78

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Contents HP ProLiant DL585 Server Page Contents NIC Bbwce Audience assumptions Where to go for additional helpAbout this guide Technician notesIntegrated Management Log Telephone numbersIllustrated parts catalog Customer self-repair programMechanical components spare parts list Mechanical components exploded view‡REQUIREMENT System components spare parts list System components exploded viewPPM Sdram ‡REQUIREMENT Preparation procedures Removal and replacement proceduresSafety considerations Electrostatic dischargePowering down the server Locating and removing the Torx T-15 tool Extending the server from the rackRemoval and replacement procedures Removing the access panel Installing the access panelRemoving the server from the rack Processor memory boards Processor memory board population guidelinesPPM Processor Removing a processorRemoval and replacement procedures Memory options Minimum memory requirementsRemoving a Dimm Drive replacement precautions Hard drive blanksHot-plug Scsi hard drives Hot-plug SAS or Sata hard drives SAS or Sata hard drive cage Power transfer board Removal and replacement procedures Power supply blank Hot-plug power supplies Hot-plug fans Universal media drivesRemoving a drive from bay Front bezel Power button/LED assembly Expansion boards Performance balancing PCI-X expansion boardsScsi cables Front fan cage Pass-through board QuickFind diagnostic display board and lightpipe Rear fan cage Bbwc assembly Scsi backplane System battery Locating the battery on the system boardRemove the existing battery System board Removal and replacement procedures AC filter cable assembly Cutting the cable tie-wrapsRemoval and replacement procedures Removal and replacement procedures Re-entering the server serial number Diagnostic tools Diagnostic toolsPost Connectors Server component identificationRear panel Scsi backplane board connectors Scsi backplaneDimm slots Processor and PPMLEDs Front panelQuickFind diagnostic display HP ProLiant DL585 Server User Guide onHot-plug Scsi hard drives Hot-plug Scsi hard drive LEDsHot-plug Scsi hard drive LED combinations Hot-plug SAS or Sata hard drives Hot-plug SAS or Sata hard drive LED combinationsHot-plug SAS or Sata hard drive LED combinations Hot-plug power supplies Hot-plug fansNIC Bbwce Internal diagnostic display System board switches System maintenance switch SW3System ID switch SW4 System ID switch SW4 System ID Switch SW4ILO/Redundant ROM override switch SW5 Non-maskable interrupt switch Rear unit identification LED switchTroubleshooting If the server does not start Diagnostic steps Is the system power LED off?Is the internal health LED green? Servers Troubleshooting Guide Is the monitor displaying information? Error message Problems after initial boot Provided in the Factory-Installed Troubleshooting a failed processor Two-processor memory board configurationFour-processor memory board configuration Other information resources Specifications Server specificationsIndex UID LED