Seagate DL585 manual Problems after initial boot

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Problems after initial boot

After the server has passed POST, you might still encounter errors, such as an inability to load the operating system. Use Table 33 to troubleshoot server installation problems that occur after the initial boot.

See the HP Servers Troubleshooting Guide for more information.

Table 33 Problems after initial boot

Problem

Possible reasons

Possible solutions

 

 

 

System cannot load ProLiant Essentials

ProLiant Essentials Foundation Pack

Check the ProLiant Essentials Release

Foundation Pack.

requirements not met.

Notes provided in the ProLiant Essentials

 

 

Online Reference Information on the

 

 

ProLiant Essentials Foundation Pack.

 

 

 

CD-ROM drive is not properly seated.

Reseat CD-ROM drive.

 

 

 

Insufficient memory is available.

A rare Insufficient Memory message

 

 

might display the first time ProLiant

 

 

Essentials is booted on certain

 

 

unconfigured systems. Cold boot the

 

 

machine with the ProLiant Essentials

 

 

Foundation Pack inserted in the CD-ROM

 

 

drive to correct the problem.

Existing software is causing conflict.

Run the System Erase Utility. Read the Caution at the end of the table. See the instructions in the HP Servers Troubleshooting Guide.

ProLiant Essentials fails during

Error occurs during installation.

Follow the error information provided. If

installation.

 

it is necessary to reinstall, run the System

 

 

Erase Utility. Read the Caution at the

 

 

end of the table. See the instructions in

 

 

the HP Servers Troubleshooting Guide.

 

 

 

CMOS is not cleared.

Run the System Erase Utility. Read the

 

 

Caution at the end of the table. See the

 

 

instructions in the HP Servers

 

 

Troubleshooting Guide.

Server cannot load operating system.

Required operating system step was missed.

Follow these steps:

1Note at which phase the operating system failed.

2Remove any loaded operating system.

3See the operating system documentation.

4Install the operating system again.

Installation problem occurred.

See the operating system documentation

 

 

and to the ProLiant Essentials Release

 

 

Notes on the ProLiant Essentials for

 

 

Servers CD.

 

 

Run RBSU and look at the OS Selection

 

 

menu.

Problem was encountered with the

 

hardware you have added to the system.

See the documentation provided with the hardware.

See the User Guide to identify correct SCSI bus cabling configuration for the unit.

Troubleshooting 80

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Contents HP ProLiant DL585 Server Page Contents NIC Bbwce Where to go for additional help About this guideAudience assumptions Technician notesIntegrated Management Log Telephone numbersIllustrated parts catalog Customer self-repair programMechanical components spare parts list Mechanical components exploded view‡REQUIREMENT System components spare parts list System components exploded viewPPM Sdram ‡REQUIREMENT Removal and replacement procedures Safety considerationsPreparation procedures Electrostatic dischargePowering down the server Locating and removing the Torx T-15 tool Extending the server from the rackRemoval and replacement procedures Removing the access panel Installing the access panelRemoving the server from the rack Processor memory boards Processor memory board population guidelinesPPM Processor Removing a processorRemoval and replacement procedures Memory options Minimum memory requirementsRemoving a Dimm Hot-plug Scsi hard drives Drive replacement precautionsHard drive blanks Hot-plug SAS or Sata hard drives SAS or Sata hard drive cage Power transfer board Removal and replacement procedures Power supply blank Hot-plug power supplies Hot-plug fans Universal media drivesRemoving a drive from bay Front bezel Power button/LED assembly Expansion boards Performance balancing PCI-X expansion boardsScsi cables Front fan cage Pass-through board QuickFind diagnostic display board and lightpipe Rear fan cage Bbwc assembly Scsi backplane System battery Locating the battery on the system boardRemove the existing battery System board Removal and replacement procedures AC filter cable assembly Cutting the cable tie-wrapsRemoval and replacement procedures Removal and replacement procedures Re-entering the server serial number Diagnostic tools Diagnostic toolsPost Rear panel ConnectorsServer component identification Scsi backplane board connectors Scsi backplaneDimm slots Processor and PPMLEDs Front panelQuickFind diagnostic display HP ProLiant DL585 Server User Guide onHot-plug Scsi hard drives Hot-plug Scsi hard drive LEDsHot-plug Scsi hard drive LED combinations Hot-plug SAS or Sata hard drives Hot-plug SAS or Sata hard drive LED combinationsHot-plug SAS or Sata hard drive LED combinations Hot-plug power supplies Hot-plug fansNIC Bbwce Internal diagnostic display System board switches System maintenance switch SW3System ID switch SW4 System ID switch SW4 System ID Switch SW4ILO/Redundant ROM override switch SW5 Non-maskable interrupt switch Rear unit identification LED switchTroubleshooting If the server does not start Diagnostic steps Is the system power LED off?Is the internal health LED green? Servers Troubleshooting Guide Is the monitor displaying information? Error message Problems after initial boot Provided in the Factory-Installed Four-processor memory board configuration Troubleshooting a failed processorTwo-processor memory board configuration Other information resources Specifications Server specificationsIndex UID LED