Seagate DL585 manual Other information resources

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Other information resources

See the following additional information for help.

Table 34 Troubleshooting resources

Resource	Description

HP Servers Troubleshooting Guide	This guide is a resource for obtaining troubleshooting
	information that is beyond the scope of this document. It
	includes general hardware and software troubleshooting
	information for all ProLiant servers, a complete list of error
	messages along with explanations of probable causes, and a
	list of remedial measures. This guide resides on the
	Documentation CD that ships with the server. To be sure that
	you have the most up-to-date copy of the HP Servers
	Troubleshooting Guide, visit the product website at
	http://www.hp.com.

Other online documentation	Product Bulletin QuickSpecs
	OS Support Matrix

For additional information on warranties and service and support upgrades (Care Pack services), visit the product website at http://www.hp.com.

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Contents HP ProLiant DL585 Server Page Contents NIC Bbwce Technician notes Where to go for additional helpAbout this guide Audience assumptionsTelephone numbers Integrated Management LogCustomer self-repair program Illustrated parts catalogMechanical components exploded view Mechanical components spare parts list‡REQUIREMENT System components exploded view System components spare parts listPPM Sdram ‡REQUIREMENT Electrostatic discharge Removal and replacement proceduresSafety considerations Preparation proceduresPowering down the server Extending the server from the rack Locating and removing the Torx T-15 toolRemoval and replacement procedures Installing the access panel Removing the access panelRemoving the server from the rack Processor memory board population guidelines Processor memory boardsPPM Removing a processor ProcessorRemoval and replacement procedures Minimum memory requirements Memory optionsRemoving a Dimm Hot-plug Scsi hard drives Drive replacement precautionsHard drive blanks Hot-plug SAS or Sata hard drives SAS or Sata hard drive cage Power transfer board Removal and replacement procedures Power supply blank Hot-plug power supplies Universal media drives Hot-plug fansRemoving a drive from bay Front bezel Power button/LED assembly Expansion boards PCI-X expansion boards Performance balancingScsi cables Front fan cage Pass-through board QuickFind diagnostic display board and lightpipe Rear fan cage Bbwc assembly Scsi backplane Locating the battery on the system board System batteryRemove the existing battery System board Removal and replacement procedures Cutting the cable tie-wraps AC filter cable assemblyRemoval and replacement procedures Removal and replacement procedures Re-entering the server serial number Diagnostic tools Diagnostic toolsPost Rear panel ConnectorsServer component identification Scsi backplane Scsi backplane board connectorsProcessor and PPM Dimm slotsFront panel LEDsHP ProLiant DL585 Server User Guide on QuickFind diagnostic displayHot-plug Scsi hard drive LEDs Hot-plug Scsi hard drivesHot-plug Scsi hard drive LED combinations Hot-plug SAS or Sata hard drive LED combinations Hot-plug SAS or Sata hard drivesHot-plug SAS or Sata hard drive LED combinations Hot-plug fans Hot-plug power suppliesNIC Bbwce Internal diagnostic display System maintenance switch SW3 System board switchesSystem ID switch SW4 System ID Switch SW4 System ID switch SW4ILO/Redundant ROM override switch SW5 Rear unit identification LED switch Non-maskable interrupt switchTroubleshooting If the server does not start Is the system power LED off? Diagnostic stepsIs the internal health LED green? Servers Troubleshooting Guide Is the monitor displaying information? Error message Problems after initial boot Provided in the Factory-Installed Four-processor memory board configuration Troubleshooting a failed processorTwo-processor memory board configuration Other information resources Server specifications SpecificationsIndex UID LED