Pitney Bowes
J693
manual
Troubleshooting
Specifications
Install
Error codes
Ascii Control Code Chart
Password
SET Factory Defaults
Configuration Level
Application Update Problems
Resetting the Printer
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Contents
J693
Page
Copyright Information
Firmware Software Agreement
Agency Compliance and Approvals
Important Safety Instructions
Page
Printer Overview
Setting Up the Printer
Using the Front Panel
Getting Started
Specifications
Adjusting and Maintaining the Printer
Troubleshooting
Appendix C
Appendix a
Appendix B
Appendix D
Page
About this Printer
Standard Features
Printing
Inspection
J693
Installing the Printer
Communications Interfacing
Serial Port
Loading Media
Page
Label Backing Removal
3Loading Ribbon
Ribbon Removal
Ribbon routing path
J693
Ready Mode Normal Operation Ready Light ‘On’
Operating the Front Panel
Menu Mode Configuration Ready Light ‘Flashing’
Quick Test M de Print Test Labels
Liquid Crystal Display
Indicator Lights
LCD Display
Resetting the Printer
Level 1 Reset
Navigating the Menu System
Enter = YES
Enter Password
Keep Host CHANGES?
Sensor Type
Media Settings
Media Type
Label Length
Print Control
Cutter
Modules
Present Sensor
END of Print
Gpio Port
Gpio
System Settings
Printer KEY
Configuration Level
Upgrade Printer
Code
Format Attributes
SET Factory Defaults
Imaging Mode
Units of Measure
Pause Mode
Security
Allegro Emulation
Serial Port B
Communications
Serial Port a
Parallel Port a
Feedback Mode
Host Settings
Timeout
Control Codes
Test
HEX Dump Mode
Options Testing
Sensor Readings
Description Conditions
Understanding the Display Messages
User Prompts and Condition Messages
User Prompts and Condition Messages
Reset in PROGRESS’
Printing from the Quick Test Mode
Print Quality Label
Configuration Label
Quick Ribbon Test Label
Dot Test Pattern Label
Validation Label
User Defined Label
Media Sensor Adjustment
Media Type Sensor Type Sensor Eye Mark Position
Page
Standard Calibration
Positioning Calibration
Media Sensor Calibration
Step Operator Action Displayed Message Comment
Press the key to
Reflective media place
Die-cut stock remove
Notched stock place
Key to back out
Displayed Message Action Comment
Advanced Entry Calibration
Hqlrvi
Jqqhqlrvi
Using the Gain Number
Using Key
Jrxyjtsjqrr
Printhead Adjustments
Burn Line Adjustment
Page
Printhead Replacement
Cleaning Schedule
Recommended Cleaning Schedule Area Method Interval
Cleaning the Printhead
In5.5.2 Cleaning the Platen Roller
Cleaning Interior and Exterior Surfaces
Updating the Application Program
Updating from the Ready Mode
Updating from the Download Mode
Descriptions / Causes / Solutions
Application Update Problems
Application Update Error Messages
Updating the Boot Loader Program
J693
Troubleshooting Tips
If experiencing this problem… Try this solution…
If experiencing this problem… Try this solution…
If an image is on the used ribbon
If no image is on the used ribbon
If experiencing this problem…
Fault and Warning Messages
Description Possible Solutions
Fault Messages
Ribbon supply hub
If media is moving
If media is not moving
Description Action
Hex Dump Mode
Fonts
Printer Specifications
Bar Codes
Electrical
Mechanical
Printing Specifications
Environmental Requirements
Ascii Control Code Chart
Char Dec Hex
128 160 192 224 129 161
Available Fonts and Bar Codes
Font Valid Ascii Characters
Font Height Width Spacing
Page
Page
Bar Code Summary Data
Bar Valid Ascii Characters Code Type
Bar Code F EAN-13
Bar Code K Plessey
Bar Code p Postnet Bar Code O Code
Bar Code S UCC/EAN Code 128 Random Weight
Print Resolutions and Maximum Widths
Module Assignments
Print
Speed Settings and Defaults
J693 Function Speed Range Default Setting
Feed
Menu System Multi-Language Support
Required Software Comment
Next
J693
Menu Language Error Message Description
OAdvance File Handling Information
Page
J693
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J693
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