Pitney Bowes J693 manual Fault Messages

Page 80

Fault Messages (continued):

 

￿￿￿Displayed￿￿￿￿￿￿￿Message

Description

Possible Solution(s)

 

 

 

The printer cannot

1) Reload media.

 

 

 

 

 

 

detect media.

2) Ensure that the labels are

 

 

 

 

 

 

 

 

passing through the Media

 

 

 

 

Sensor.

 

 

 

 

3) Readjust the Media Sensor

 

 

 

 

over the TOF mark; see

 

 

 

 

Section 5.0.

 

 

 

 

4) Calibrate the printer; see

 

￿￿￿￿￿￿￿￿￿"￿￿￿

 

Section 5.2.

 

 

 

 

 

 

 

 

The printer has

Press and hold the FEED key

 

 

 

 

 

 

determined that the

for 4 seconds; see Section 5.1.

 

 

 

media is not

Calibration may also be

 

 

 

 

 

 

correctly

 

￿￿￿￿￿￿￿￿￿￿￿￿"￿￿￿

needed. See Section 5.2.

 

 

 

positioned to print.

 

 

 

 

 

 

 

 

 

The printer has

Try cycling the printer power

 

 

 

 

 

 

detected a problem

‘Off’ and ‘On’. If the fault

 

 

 

in the print logic.

does not clear, call for

 

 

 

 

￿"￿￿"￿￿￿

 

service.

 

 

 

 

 

 

 

 

The system has

Try cycling the printer

 

 

 

 

 

 

detected a RAM

power ‘Off’ and ‘On’. If the

 

 

 

failure.

fault does not clear, call for

 

 

 

 

 

 

 

service.

 

 

 

 

 

(Continued next page)

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J693

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Contents J693 Page Copyright Information Firmware Software AgreementAgency Compliance and Approvals Important Safety Instructions Page Setting Up the Printer Using the Front PanelPrinter Overview Getting StartedSpecifications Adjusting and Maintaining the PrinterTroubleshooting Appendix a Appendix BAppendix C Appendix DPage About this Printer Standard Features PrintingInspection J693 Installing the Printer Communications Interfacing Serial PortLoading Media Page Label Backing Removal 3Loading Ribbon Ribbon Removal Ribbon routing pathJ693 Ready Mode Normal Operation Ready Light ‘On’ Operating the Front PanelMenu Mode Configuration Ready Light ‘Flashing’ Quick Test M de Print Test Labels Liquid Crystal Display Indicator LightsLCD Display Resetting the Printer Level 1 ResetNavigating the Menu System Enter = YES Enter PasswordKeep Host CHANGES? Media Settings Media TypeSensor Type Label LengthPrint Control Cutter ModulesPresent Sensor END of Print Gpio PortGpio System Settings Configuration Level Upgrade PrinterPrinter KEY CodeFormat Attributes SET Factory DefaultsImaging Mode Pause Mode SecurityUnits of Measure Allegro EmulationCommunications Serial Port aSerial Port B Parallel Port aHost Settings TimeoutFeedback Mode Control CodesHEX Dump Mode Options TestingTest Sensor ReadingsDescription Conditions Understanding the Display MessagesUser Prompts and Condition Messages User Prompts and Condition Messages Reset in PROGRESS’ Printing from the Quick Test Mode Print Quality LabelConfiguration Label Quick Ribbon Test Label Dot Test Pattern Label Validation Label User Defined LabelMedia Sensor Adjustment Media Type Sensor Type Sensor Eye Mark PositionPage Standard Calibration Positioning CalibrationMedia Sensor Calibration Step Operator Action Displayed Message Comment Press the key to Reflective media place Die-cut stock removeNotched stock place Key to back out Displayed Message Action Comment Advanced Entry Calibration Hqlrvi Jqqhqlrvi Using the Gain Number Using Key Jrxyjtsjqrr Printhead Adjustments Burn Line AdjustmentPage Printhead Replacement Cleaning Schedule Recommended Cleaning Schedule Area Method IntervalCleaning the Printhead In5.5.2 Cleaning the Platen Roller Cleaning Interior and Exterior Surfaces Updating the Application ProgramUpdating from the Ready Mode Updating from the Download Mode Descriptions / Causes / Solutions Application Update ProblemsApplication Update Error Messages Updating the Boot Loader Program J693 Troubleshooting Tips If experiencing this problem… Try this solution…If experiencing this problem… Try this solution… If an image is on the used ribbon If no image is on the used ribbonIf experiencing this problem… Fault and Warning Messages Description Possible SolutionsFault Messages Ribbon supply hub If media is moving If media is not movingDescription Action Hex Dump Mode Printer Specifications Bar CodesFonts ElectricalMechanical Printing SpecificationsEnvironmental Requirements Ascii Control Code Chart Char Dec Hex128 160 192 224 129 161 Available Fonts and Bar Codes Font Valid Ascii CharactersFont Height Width Spacing Page Page Bar Code Summary Data Bar Valid Ascii Characters Code TypeBar Code F EAN-13 Bar Code K Plessey Bar Code p Postnet Bar Code O CodeBar Code S UCC/EAN Code 128 Random Weight Print Resolutions and Maximum Widths Module AssignmentsSpeed Settings and Defaults J693 Function Speed Range Default SettingPrint FeedMenu System Multi-Language Support Required Software CommentNext J693 Menu Language Error Message Description OAdvance File Handling InformationPage J693 Page Page Page Page J693