Pitney Bowes J693 manual If media is moving, If media is not moving

Page 82

Fault Messages (continued):

 

￿￿￿Displayed￿￿￿￿￿￿Message￿"￿￿￿

Description

Possible Solution(s)

 

 

The printer could

If media is moving:

 

 

 

 

not find the TOF

1) Press the FEED key. It

 

 

mark within the

 

 

 

 

may be necessary to re-

 

 

maximum label

 

 

calibrate the printer; see

 

 

length setting or it

 

 

Section 5.2.

 

 

found a TOF in an

 

 

 

 

 

unexpected place.

2) The Media Sensor may be

 

 

 

out of position. Readjust its

 

 

 

position; see Section 5.0.

 

 

 

3) The media may not be

 

 

 

properly loaded. Reload

 

 

 

media and ensure that the

 

 

 

Media Guide is positioned

 

 

 

properly; see Section 3.1.

 

 

 

4) The label may be longer

 

 

 

than the default value for

 

 

 

maximum length. Check

 

 

 

the Media Settings /

 

 

 

Maximum Label Length;

 

 

 

see Section 4.1.1.

 

 

 

5) The Media Sensor may be

 

 

 

obstructed. Check and

 

 

 

carefully remove any

 

 

 

obstruction (labels, paper

 

 

 

dust, adhesive, etc).

 

 

 

If media is not moving:

 

 

 

The printhead may not be

 

 

 

latched; close and lock the

 

SU￿￿￿￿￿￿￿￿￿￿￿"￿￿￿

 

printhead.

 

 

 

 

 

 

The printer has

Try cycling the printer power

 

 

 

 

detected a drop in

‘Off’ and ‘On’. If the fault

 

 

the 24-volt power

does not clear, call for

 

 

 

 

supply.

service.

 

 

 

 

72

J693

Image 82
Contents J693 Page Copyright Information Firmware Software AgreementAgency Compliance and Approvals Important Safety Instructions Page Printer Overview Setting Up the PrinterUsing the Front Panel Getting StartedTroubleshooting Adjusting and Maintaining the PrinterSpecifications Appendix C Appendix aAppendix B Appendix DPage About this Printer Standard Features PrintingInspection J693 Installing the Printer Communications Interfacing Serial PortLoading Media Page Label Backing Removal 3Loading Ribbon Ribbon Removal Ribbon routing pathJ693 Ready Mode Normal Operation Ready Light ‘On’ Operating the Front PanelMenu Mode Configuration Ready Light ‘Flashing’ Quick Test M de Print Test Labels LCD Display Indicator LightsLiquid Crystal Display Resetting the Printer Level 1 ResetNavigating the Menu System Keep Host CHANGES? Enter PasswordEnter = YES Sensor Type Media SettingsMedia Type Label LengthPrint Control Present Sensor ModulesCutter Gpio Gpio PortEND of Print System Settings Printer KEY Configuration LevelUpgrade Printer CodeImaging Mode SET Factory DefaultsFormat Attributes Units of Measure Pause ModeSecurity Allegro EmulationSerial Port B CommunicationsSerial Port a Parallel Port aFeedback Mode Host SettingsTimeout Control CodesTest HEX Dump ModeOptions Testing Sensor ReadingsUser Prompts and Condition Messages Understanding the Display MessagesDescription Conditions User Prompts and Condition Messages Reset in PROGRESS’ Printing from the Quick Test Mode Print Quality LabelConfiguration Label Quick Ribbon Test Label Dot Test Pattern Label Validation Label User Defined LabelMedia Sensor Adjustment Media Type Sensor Type Sensor Eye Mark PositionPage Media Sensor Calibration Positioning CalibrationStandard Calibration Step Operator Action Displayed Message Comment Press the key to Notched stock place Die-cut stock removeReflective media place Key to back out Displayed Message Action Comment Advanced Entry Calibration Hqlrvi Jqqhqlrvi Using the Gain Number Using Key Jrxyjtsjqrr Printhead Adjustments Burn Line AdjustmentPage Printhead Replacement Cleaning Schedule Recommended Cleaning Schedule Area Method IntervalCleaning the Printhead In5.5.2 Cleaning the Platen Roller Cleaning Interior and Exterior Surfaces Updating the Application ProgramUpdating from the Ready Mode Updating from the Download Mode Application Update Error Messages Application Update ProblemsDescriptions / Causes / Solutions Updating the Boot Loader Program J693 Troubleshooting Tips If experiencing this problem… Try this solution…If experiencing this problem… Try this solution… If an image is on the used ribbon If no image is on the used ribbonIf experiencing this problem… Fault and Warning Messages Description Possible SolutionsFault Messages Ribbon supply hub If media is moving If media is not movingDescription Action Hex Dump Mode Fonts Printer SpecificationsBar Codes ElectricalEnvironmental Requirements Printing SpecificationsMechanical Ascii Control Code Chart Char Dec Hex128 160 192 224 129 161 Available Fonts and Bar Codes Font Valid Ascii CharactersFont Height Width Spacing Page Page Bar Code Summary Data Bar Valid Ascii Characters Code TypeBar Code F EAN-13 Bar Code K Plessey Bar Code p Postnet Bar Code O CodeBar Code S UCC/EAN Code 128 Random Weight Print Resolutions and Maximum Widths Module AssignmentsPrint Speed Settings and DefaultsJ693 Function Speed Range Default Setting FeedMenu System Multi-Language Support Required Software CommentNext J693 Menu Language Error Message Description OAdvance File Handling InformationPage J693 Page Page Page Page J693