Pitney Bowes J693 manual Ribbon supply hub

Fault Messages (continued):

￿￿##￿￿Displayed￿"￿￿￿Message	Description	Possible Solution(s)
	The ribbon sensor	1) Ensure that ribbon is
	detects no or only	correctly loaded with the
	sporadic ribbon	printhead locked down.
	supply hub	2) Check the ribbon supply
	movement; or the
		and ribbon take up hubs for
	sensor values may
		obstructions that may be
	have changed.
		stopping movement.
		3) Ensure that the ribbon
	Note: The	supply core fits snugly on
	ribbon sensor	the ribbon supply hub.
	calibration will	4) Ensure that the media and
	only take effect
	after a Level 2	paper combination is
	reset has cleared	correct.
	the previously set	5) Perform a Level 2 Reset
	values; see
		(Section 4.0.6) and then a
	Section 4.0.6.
		Positioning Calibration
￿￿￿￿#￿￿￿￿￿￿￿￿"￿￿￿		(Section 5.1).
	The printer has	Try cycling the printer power
	detected a problem	‘Off’ and ‘On’. If the fault
	applying the	does not clear, call for
￿￿￿￿￿￿"￿￿￿￿￿"￿￿￿	printhead heat	service.
	strobe.
	The printer has	Turn ‘Off’ the printer until
	shutdown to allow	cool to prevent permanent
	the printhead	damage due to an excessive
	temperature to	printhead temperature.
	cool.

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