Pitney Bowes J693 manual If experiencing this problem… Try this solution…

If experiencing this problem…	Try this solution…
Intellifont™ will not print:	Intellifont™ format is Little/Big Endian
	specific. The printer uses Big Endian. Refer
	to your font supplier for information.
Light print on the right side	∙ The Printhead Leveling Cam may be
(facing the printer) of the	incorrectly adjusted; see Section 5.3.1.
label:	∙ The Platen Roller may be dirty or worn;
	see Section 5.5.2.
Missing information in the	∙ Check the label format for character
printed label:	placement outside the dimensions of the
	label; all row/column values must allow
	enough space for the height/length of the
	characters and bar codes to be printed
	within the format size.
	∙ The available memory may have been
	exceeded by the memory requirement of
	the label format. Try reducing the memory
	allocated to either the internal module or
	scaleable font caches; see System
	Settings/Memory Settings – Section 4.1.4.
Missing print on left or right	Information may be formatted outside the
side of the label:	label dimensions. Check your software
	program label size or check the values in the
	menu for Print Control / Column Offset and
	Print Control / Custom Adjustments /
	Column Offset; see Section 4.1.2.

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