Datamax SV-3210, SV-3306, ST-3210, ST-3306 manual Troubleshooting Tips, Try this solution…

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Troubleshooting

5.0 Troubleshooting Tips

This section addresses common problems and suggests solutions. While not all situations can be addressed, many suggestions may prove helpful; however, if a problem persists or is not covered in this text, contact Datamax Technical Support or a qualified service technician.

þNote: If the Fault Indicator is lit, the FEED button must be pressed to clear the alarm after completing the corrective action.

If experiencing this problem…	Try this solution…
The printer fails to power-up:	Ÿ The AC voltage configuration for the
	printer may be incorrect; see Section
	3.0. (If connected while incorrectly
	configured, the line fuse may be blown
	as a result; call for service.)
	Ÿ The AC power cord may be faulty; try
	another cord.
	Ÿ The AC outlet may be faulty; try
	moving the printer to another wall
	outlet.

All three indicator lights are ‘On’:	Ÿ Ensure that the printer has been
	configured to match the AC line
	voltage; see Section 3.0.
	Ÿ The printer has failed to initialize; call
	for service.

ST/SV-3210 and ST/SV-3306

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Contents ST/SV 3210 & ST/SV Operator’s Manual Page Copyright Information Page Agency Compliance and Approvals Important Safety Instructions Contents Troubleshooting Warranty Information Glossary Index Page ST Table Model Printer OverviewAbout the Printer Standard Features Optional Features ST/SV-3210 and ST/SV-3306 Unpacking the Printer Getting StartedAdditional Requirements InspectionAC Selection Switch Required Fuse Rating AC Voltage ConfigurationInterfacing the Printer Printer power and interface connections ST Models Loading Ticket StockPage SV Models Installing a Memory Module ST Models SV Models Using the Front PanelTicket Exit Two functions Three functionsResident Formats Configuration TicketTest Pattern Ticket Internal Test Ticket Factory Default Reset Resetting the PrinterWarm Reset TOF Sensor Adjustment Adjusting Maintaining the PrinterST Model TOF Sensor Adjustment SV Model TOF Sensor Adjustment Stock ID Selections Position Start of Print & Cut/Tear Adjustment Operational Database Modification Auto Bit word Parit Database Modification Example Printer will turn off the On-Line Indicator and printRecommended Cleaning Schedule Area Method Interval MaintenanceST Models Raise Cleaning the PrintheadCleaning the Platen Roller TOF Sensor Cleaning Ticket Detect Sensor Cleaning Exterior Surface Cleaning Interior CleaningTry this solution… TroubleshootingTroubleshooting Tips Reconfigure to match, see Section Not meet specifications see Section Try this solution… Hex Dump Mode ST/SV-3210 and ST/SV-3306 Specifications SpecificationsEnvironmental Mechanical Ticket Stock Requirements Manufacturer Material Comment Approved Ticket StocksST/SV-3210 and ST/SV-3306 Appendix a Ascii Control Code ChartAscii Control Code Chart DPL Fonts Appendix BAvailable Fonts and Barcodes DPL Font Samples ST/SV-3210 and ST/SV-3306 Font Number Font ID Font Size Box Size Dtpl FontsDtpl Font Samples Font Barcode Type Length Checksum Valid Characters DPL BarcodesDPL Bar Code Samples Bar Code I Codabar Bar Code K Plessey Barcode T Telepen Dtpl Barcodes Cable Listings Appendix CST/SV-3210 and ST/SV-3306 Appendix D SV Model Mounting DimensionsTop Plate Dimensions Side Dimensions Thermal Printhead, Belts, and Platen Roller PrinterGeneral Warranty Provisions Warranty Service ProceduresLimitation of Liability ST/SV-3210 and ST/SV-3306 Glossary ST/SV-3210 and ST/SV-3306 ST/SV-3210 and ST/SV-3306 ST/SV-3210 and ST/SV-3306 Index Ticket stock, 10 12, 21 23, 28, 29 38, 39, 46, 47, 69