Datamax ST-3210, SV-3306, ST-3306, SV-3210 manual Not meet specifications see Section

Page 49

If experiencing this problem…	Try this solution…
After printing the ticket, the	Ÿ If cutter equipped, this may indicate a
Fault Indicator lights:	cutter fault; call for service.
	Ÿ If not cutter equipped:
	a) Possible programming problem.
	b) Possible mechanical problem – try
	pressing the FEED button to clear
	the fault: if no response, call for
	service. Otherwise, the positioning
	of the TOF Sensor may need an
	adjustment (see Section 4.0).

The printer feeds when no ticket	Ÿ The Ticket Detect Sensor may be
stock is present or :	obstructed; clean the sensor per Section
	4.4.4.

The printer feeds approximately	Ÿ The position of the TOF Sensor may
20 inches (51 cm) of ticket stock	adjusting; see Section 4.0.
then the Fault Indicator lights:	Ÿ The TOF Sensor may be obstructed;
	Ÿ The TOF Sensor may be obstructed;
	clean the sensor, see Section 4.4.3.
	Ÿ The TOF Mark on the ticket stock may
	not meet specifications; see Section 6.
	Ÿ Ticket stock may be mounted upside
	down; reinstall correctly, see Section
	3.2.

Tickets sometimes jam and/or	Ÿ The printhead may not be latched; see
the printing is not square to the	Section 4.4.1.
ticket borders:	Ÿ The Media Guides may be incorrectly
	Ÿ The Media Guides may be incorrectly
	positioned; see Section 3.2.
	Ÿ If cutter equipped, the cutter may be
	malfunctioning; call for service.

ST/SV-3210 and ST/SV-3306

39

Image 49

Contents ST/SV 3210 & ST/SV Operator’s Manual Page Copyright Information Page Agency Compliance and Approvals Important Safety Instructions Contents Troubleshooting Warranty Information Glossary Index Page About the Printer Printer OverviewST Table Model Standard Features Optional Features ST/SV-3210 and ST/SV-3306 Unpacking the Printer Getting StartedAdditional Requirements InspectionAC Selection Switch Required Fuse Rating AC Voltage ConfigurationInterfacing the Printer Printer power and interface connections ST Models Loading Ticket StockPage SV Models Installing a Memory Module ST Models SV Models Using the Front PanelTicket Exit Two functions Three functionsResident Formats Configuration TicketTest Pattern Ticket Internal Test Ticket Warm Reset Resetting the PrinterFactory Default Reset TOF Sensor Adjustment Adjusting Maintaining the PrinterST Model TOF Sensor Adjustment SV Model TOF Sensor Adjustment Stock ID Selections Position Start of Print & Cut/Tear Adjustment Operational Database Modification Auto Bit word Parit Database Modification Example Printer will turn off the On-Line Indicator and printRecommended Cleaning Schedule Area Method Interval MaintenanceST Models Raise Cleaning the PrintheadCleaning the Platen Roller TOF Sensor Cleaning Ticket Detect Sensor Cleaning Exterior Surface Cleaning Interior CleaningTroubleshooting Tips TroubleshootingTry this solution… Reconfigure to match, see Section Not meet specifications see Section Try this solution… Hex Dump Mode ST/SV-3210 and ST/SV-3306 Specifications SpecificationsEnvironmental Mechanical Ticket Stock Requirements Manufacturer Material Comment Approved Ticket StocksST/SV-3210 and ST/SV-3306 Appendix a Ascii Control Code ChartAscii Control Code Chart Available Fonts and Barcodes Appendix BDPL Fonts DPL Font Samples ST/SV-3210 and ST/SV-3306 Font Number Font ID Font Size Box Size Dtpl FontsDtpl Font Samples Font Barcode Type Length Checksum Valid Characters DPL BarcodesDPL Bar Code Samples Bar Code I Codabar Bar Code K Plessey Barcode T Telepen Dtpl Barcodes Cable Listings Appendix CST/SV-3210 and ST/SV-3306 Top Plate Dimensions SV Model Mounting DimensionsAppendix D Side Dimensions Thermal Printhead, Belts, and Platen Roller PrinterGeneral Warranty Provisions Warranty Service ProceduresLimitation of Liability ST/SV-3210 and ST/SV-3306 Glossary ST/SV-3210 and ST/SV-3306 ST/SV-3210 and ST/SV-3306 ST/SV-3210 and ST/SV-3306 Index Ticket stock, 10 12, 21 23, 28, 29 38, 39, 46, 47, 69