Datamax SV-3306, ST-3210, ST-3306, SV-3210 manual Reconfigure to match, see Section

Page 48

If experiencing this problem…	Try this solution…
No Communications:	Ÿ The parser mode setting between the
	printer and host may not match;
	reconfigure, see Section 4.3.
	Ÿ The communication parameters between
	the printer and host may not match;
	reconfigure to match, see Section 4.3.
	Ÿ The interface connection may be faulty
	or the cable may be incorrect or faulty;
	check the connections and see
	Appendix C for cable requirements.

Poor print quality or no printing:	Ÿ The printhead latch may not be locked;
	lock the latch. See Section 3.2.
	Ÿ The printhead may be dirty; clean per
	Section 4.4.1.
	Ÿ The heat setting may be incorrect for the
	stock. Use the Darkness Control (see
	Section 3.4), or adjust the heat setting
	through the software program (software
	will override the Front Panel setting). In
	addition, print speed can also be used to
	darken or lighten print.
	Ÿ The type of ticket stock may be
	incorrect (i.e., thermal transfer).
	Ÿ The parser mode setting between the
	printer and the host may not match;
	reconfigure for the same emulation, see
	Section 4.3.
	Ÿ The printhead latch may not be locked;
	lock the latch. See Section 3.2.
	Ÿ The printhead may be dirty; clean per
	Section 4.4.1.

38	ST/SV-3210 and ST/SV-3306

Image 48

Contents ST/SV 3210 & ST/SV Operator’s Manual Page Copyright Information Page Agency Compliance and Approvals Important Safety Instructions Contents Troubleshooting Warranty Information Glossary Index Page Printer Overview About the PrinterST Table Model Standard Features Optional Features ST/SV-3210 and ST/SV-3306 Getting Started Unpacking the PrinterInspection Additional RequirementsAC Voltage Configuration AC Selection Switch Required Fuse RatingInterfacing the Printer Printer power and interface connections Loading Ticket Stock ST ModelsPage SV Models Installing a Memory Module Using the Front Panel ST Models SV ModelsTicket Exit Three functions Two functionsConfiguration Ticket Resident FormatsTest Pattern Ticket Internal Test Ticket Resetting the Printer Warm ResetFactory Default Reset Adjusting Maintaining the Printer TOF Sensor AdjustmentST Model TOF Sensor Adjustment SV Model TOF Sensor Adjustment Stock ID Selections Position Start of Print & Cut/Tear Adjustment Operational Database Modification Auto Bit word Parit Printer will turn off the On-Line Indicator and print Database Modification ExampleMaintenance Recommended Cleaning Schedule Area Method IntervalCleaning the Printhead ST Models RaiseCleaning the Platen Roller TOF Sensor Cleaning Ticket Detect Sensor Cleaning Interior Cleaning Exterior Surface CleaningTroubleshooting Troubleshooting TipsTry this solution… Reconfigure to match, see Section Not meet specifications see Section Try this solution… Hex Dump Mode ST/SV-3210 and ST/SV-3306 Specifications SpecificationsEnvironmental Mechanical Ticket Stock Requirements Approved Ticket Stocks Manufacturer Material CommentST/SV-3210 and ST/SV-3306 Ascii Control Code Chart Appendix aAscii Control Code Chart Appendix B Available Fonts and BarcodesDPL Fonts DPL Font Samples ST/SV-3210 and ST/SV-3306 Dtpl Fonts Font Number Font ID Font Size Box SizeDtpl Font Samples DPL Barcodes Font Barcode Type Length Checksum Valid CharactersDPL Bar Code Samples Bar Code I Codabar Bar Code K Plessey Barcode T Telepen Dtpl Barcodes Appendix C Cable ListingsST/SV-3210 and ST/SV-3306 SV Model Mounting Dimensions Top Plate DimensionsAppendix D Side Dimensions Printer Thermal Printhead, Belts, and Platen RollerWarranty Service Procedures General Warranty ProvisionsLimitation of Liability ST/SV-3210 and ST/SV-3306 Glossary ST/SV-3210 and ST/SV-3306 ST/SV-3210 and ST/SV-3306 ST/SV-3210 and ST/SV-3306 Index Ticket stock, 10 12, 21 23, 28, 29 38, 39, 46, 47, 69