BT
Broadband
manual
Set-up
Troubleshooting
Password
Wireless Association button
BT Access Control
Power light is red
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Set-up
Set-up
Page 11
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Page 11
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Contents
BT Total Broadband
Check your box contents
User Guide
Contents
Page
Thanks for choosing BT Total Broadband
What’s what
What to do next
What else you need to know
Page
Learn about…
Learn about…
Use this section to learn about your service
BT Home Hub BT Total Broadband features
Learn about…
BT Home Hub
BT Total Broadband
Set-up
Page
Use this section to get set up and online
Set-up
Check contents
Unplug existing modem, router or Hub
Plug in Hub
Check Hub lights
’d like to…
Connect computer using CD recommended
Network name/SSID Wireless key Security type
WPA
Windows XP and Window Vista Mac OS
Connect computer manually using the Ethernet cable
Set-up
Help
Help
Connecting to the internet using the BT Home Hub
Help
Use this section to find help with…
Help with connecting to the internet using the BT Home Hub
What to do…
Section
Power light is red
Power light is orange
Upgrading light is flashing orange
No lights
Your Hub is connecting to broadband. Please wait a while
Broadband light is flashing orange
Broadband light is red
Broadband light is off
There’s no dial tone There is a dial tone
5a if you’re using an Ethernet cable
Broadband light is blue
Help
Setting up or using a BT Total Broadband feature
Setting up or using a non-BT Total Broadband feature
General troubleshooting
Why does my broadband speed seem slow?
To connect to the internet?
My CD won’t run. What should I do?
Where can I find my username and password / email?
If you can’t find these details, please call us on 0800 111
Already have a modem or router, what should I do?
Already have a BT Home Hub, what should I do?
Fitting filters what do I do?
Tips
Have an Adsl master socket, do I still need to use filters?
Can I connect more than one telephone to a filter?
What do I do if I don’t have enough Adsl filters?
Why does my broadband speed seem slow?
How can I tell if my computer has built-in wireless?
Is my wireless connection secure?
Enter your Hub Manager password
For more information on your Hub Manager, see
Wireless connection to my Hub is unreliable. What can I do?
Password
Encapsulation
Multiplexing
Preferences…, then
Click Network
Double-click
Network icon
Click OK twice
Page
Your BT Home Hub
Your BT Home Hub
Your BT Home Hub
Use this section to find out about your Hub
Use these sockets To set up your Hub See
Hub overview
Wireless Association button
Reset to Defaults button
Hub buttons summary
Restart button
Hub lights
Here’s a quick summary of what your Hub lights mean…
Hub sockets summary
Hub Manager
Hub features
BT Power Save
BT Access Control
Bandwidth
Declaration of Conformance
BT Total Broadband username BT Total Broadband password
Useful information
Useful web site addresses
Your details
Index
Upgrading light 24, 25, 52 USB 40
Offices worldwide
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Link to Manual
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