BT
Broadband
manual
Troubleshooting
Password
Wireless Association button
BT Access Control
Power light is red
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Contents
BT Total Broadband
Check your box contents
User Guide
Contents
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What’s what
Thanks for choosing BT Total Broadband
What to do next
What else you need to know
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Learn about…
Learn about…
BT Home Hub BT Total Broadband features
Use this section to learn about your service
Learn about…
BT Home Hub
BT Total Broadband
Set-up
Page
Set-up
Use this section to get set up and online
Check contents
Unplug existing modem, router or Hub
Plug in Hub
’d like to…
Check Hub lights
Connect computer using CD recommended
WPA
Network name/SSID Wireless key Security type
Windows XP and Window Vista Mac OS
Connect computer manually using the Ethernet cable
Set-up
Help
Help
Help
Connecting to the internet using the BT Home Hub
Use this section to find help with…
What to do…
Help with connecting to the internet using the BT Home Hub
Section
Power light is orange
Power light is red
Upgrading light is flashing orange
No lights
Broadband light is flashing orange
Your Hub is connecting to broadband. Please wait a while
Broadband light is off
Broadband light is red
There’s no dial tone There is a dial tone
Broadband light is blue
5a if you’re using an Ethernet cable
Help
Setting up or using a non-BT Total Broadband feature
Setting up or using a BT Total Broadband feature
Why does my broadband speed seem slow?
General troubleshooting
My CD won’t run. What should I do?
To connect to the internet?
If you can’t find these details, please call us on 0800 111
Where can I find my username and password / email?
Already have a modem or router, what should I do?
Already have a BT Home Hub, what should I do?
Fitting filters what do I do?
Tips
Can I connect more than one telephone to a filter?
Have an Adsl master socket, do I still need to use filters?
What do I do if I don’t have enough Adsl filters?
Why does my broadband speed seem slow?
Is my wireless connection secure?
How can I tell if my computer has built-in wireless?
For more information on your Hub Manager, see
Enter your Hub Manager password
Wireless connection to my Hub is unreliable. What can I do?
Encapsulation
Password
Multiplexing
Click Network
Preferences…, then
Double-click
Network icon
Click OK twice
Page
Your BT Home Hub
Your BT Home Hub
Use this section to find out about your Hub
Your BT Home Hub
Hub overview
Use these sockets To set up your Hub See
Reset to Defaults button
Wireless Association button
Hub buttons summary
Restart button
Here’s a quick summary of what your Hub lights mean…
Hub lights
Hub Manager
Hub sockets summary
BT Power Save
Hub features
BT Access Control
Bandwidth
Declaration of Conformance
Useful information
BT Total Broadband username BT Total Broadband password
Useful web site addresses
Your details
Upgrading light 24, 25, 52 USB 40
Index
Offices worldwide
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