BT Broadband manual Connect computer using CD recommended

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Connect computer using CD (recommended)

Run the CD to help you connect your computer to your Hub and make sure your computer is set up correctly for using BT Total Broadband. If you have more than one computer, run the CD on each one to connect it to your Hub.

1Insert the CD into the computer that you want to connect to your Hub.

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BT Total Broadband CD

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v1.1.0

Your CD is in your welcome pack

2Wait a few moments for the CD to start, follow the on-screen instructions.

> If CD doesn’t automatically run, see page 33

> If CD asks you to enter your username and password, see page 34

Connect computer manually using wireless

1If your computer is already connected to your Hub using an Ethernet cable, unplug this cable.

2Place your computer close to the Hub for a good wireless signal.

3If you haven’t already, install your wireless adapter in your computer using the adapter manufacturer’s instructions. If you’re using a laptop with built-in wireless, turn wireless on by either using the wireless switch (if your computer has one) or activating wireless from within your wireless software. Your wireless adapter must be 802.11b, g or n compliant.

16Set-up

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Contents BT Total Broadband Check your box contents User Guide Contents Page What else you need to know Thanks for choosing BT Total BroadbandWhat’s what What to do nextPage Learn about… Learn about… BT Home Hub Use this section to learn about your serviceBT Home Hub BT Total Broadband features Learn about…BT Total Broadband Set-up Page Set-up Use this section to get set up and onlineCheck contents Unplug existing modem, router or Hub Plug in Hub ’d like to… Check Hub lightsConnect computer using CD recommended WPA Network name/SSID Wireless key Security typeWindows XP and Window Vista Mac OS Connect computer manually using the Ethernet cable Set-up Help Help Help Connecting to the internet using the BT Home HubUse this section to find help with… What to do… Help with connecting to the internet using the BT Home HubSection No lights Power light is redPower light is orange Upgrading light is flashing orangeBroadband light is flashing orange Your Hub is connecting to broadband. Please wait a whileBroadband light is off Broadband light is redThere’s no dial tone There is a dial tone Broadband light is blue 5a if you’re using an Ethernet cableHelp Setting up or using a non-BT Total Broadband feature Setting up or using a BT Total Broadband featureWhy does my broadband speed seem slow? General troubleshootingMy CD won’t run. What should I do? To connect to the internet?If you can’t find these details, please call us on 0800 111 Where can I find my username and password / email?Already have a modem or router, what should I do? Already have a BT Home Hub, what should I do? Fitting filters what do I do? Tips Can I connect more than one telephone to a filter? Have an Adsl master socket, do I still need to use filters?What do I do if I don’t have enough Adsl filters? Why does my broadband speed seem slow? Is my wireless connection secure? How can I tell if my computer has built-in wireless?For more information on your Hub Manager, see Enter your Hub Manager passwordWireless connection to my Hub is unreliable. What can I do? Encapsulation PasswordMultiplexing Network icon Preferences…, thenClick Network Double-clickClick OK twice Page Your BT Home Hub Your BT Home Hub Use this section to find out about your Hub Your BT Home HubHub overview Use these sockets To set up your Hub SeeRestart button Wireless Association buttonReset to Defaults button Hub buttons summaryHere’s a quick summary of what your Hub lights mean… Hub lightsHub Manager Hub sockets summaryBT Power Save Hub featuresBT Access Control Bandwidth Declaration of Conformance Your details BT Total Broadband username BT Total Broadband passwordUseful information Useful web site addressesUpgrading light 24, 25, 52 USB 40 IndexOffices worldwide