BT Broadband manual Check Hub lights, ’d like to…

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6Check Hub lights

Wait for your Hub’s Broadband light to glow blue. This will take a few minutes.

If the Broadband light isn’t glowing blue after a few minutes, see page 24

7Connect computer

Decide how you’re going to connect your computer to your Hub and choose whether to use the CD or manual set up. Using the CD will help you choose and set-up your connection.

I’d like to…	Page

Connect computer using CD (recommended)	16

Connect computer manually using wireless	16

Connect computer manually using the Ethernet cable	19

> If you don’t have a wireless adapter or your computer isn’t wireless-enabled, see page 40

> If you don’t have an Ethernet port, see page 40

Set-up 15

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Contents BT Total Broadband Check your box contents User Guide Contents Page What to do next Thanks for choosing BT Total BroadbandWhat’s what What else you need to knowPage Learn about… Learn about… Learn about… Use this section to learn about your serviceBT Home Hub BT Total Broadband features BT Home HubBT Total Broadband Set-up Page Use this section to get set up and online Set-upCheck contents Unplug existing modem, router or Hub Plug in Hub Check Hub lights ’d like to…Connect computer using CD recommended Network name/SSID Wireless key Security type WPAWindows XP and Window Vista Mac OS Connect computer manually using the Ethernet cable Set-up Help Help Connecting to the internet using the BT Home Hub HelpUse this section to find help with… Help with connecting to the internet using the BT Home Hub What to do…Section Upgrading light is flashing orange Power light is redPower light is orange No lightsYour Hub is connecting to broadband. Please wait a while Broadband light is flashing orangeBroadband light is red Broadband light is offThere’s no dial tone There is a dial tone 5a if you’re using an Ethernet cable Broadband light is blueHelp Setting up or using a BT Total Broadband feature Setting up or using a non-BT Total Broadband featureGeneral troubleshooting Why does my broadband speed seem slow?To connect to the internet? My CD won’t run. What should I do?Where can I find my username and password / email? If you can’t find these details, please call us on 0800 111Already have a modem or router, what should I do? Already have a BT Home Hub, what should I do? Fitting filters what do I do? Tips Have an Adsl master socket, do I still need to use filters? Can I connect more than one telephone to a filter?What do I do if I don’t have enough Adsl filters? Why does my broadband speed seem slow? How can I tell if my computer has built-in wireless? Is my wireless connection secure?Enter your Hub Manager password For more information on your Hub Manager, seeWireless connection to my Hub is unreliable. What can I do? Password EncapsulationMultiplexing Double-click Preferences…, thenClick Network Network iconClick OK twice Page Your BT Home Hub Your BT Home Hub Your BT Home Hub Use this section to find out about your HubUse these sockets To set up your Hub See Hub overviewHub buttons summary Wireless Association buttonReset to Defaults button Restart buttonHub lights Here’s a quick summary of what your Hub lights mean…Hub sockets summary Hub ManagerHub features BT Power SaveBT Access Control Bandwidth Declaration of Conformance Useful web site addresses BT Total Broadband username BT Total Broadband passwordUseful information Your detailsIndex Upgrading light 24, 25, 52 USB 40Offices worldwide