Panasonic KX-FP205 operating instructions Customer Services directory, Contact

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10. General Information

10.5 Customer Services directory

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or E-mail us via:

consumer_fax@us.panasonic.com

Contact:

For in Limited Warranty programming and Troubleshooting Support:

Fax Advantage assistance and Service Location finder: 1-800-HELP-FAX (435-7329)

For out of Limited Warranty technical and troubleshooting support:

Panasonic offers two value based, cost effective, solutions:

1.Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357) This exceptional service is charged directly to your telephone bill at only $2.49 per minute.

2.Panasonic Premier Service Club (PPSC): 1 800 435 7329

PPSC provides toll free troubleshooting support at only $7.99 for a one time sampler or $23.95 for a one year or 5 call membership. These services are billed directly to your major credit card.

Both of these comprehensive programs provide real time, live agent support for customers who are not eligible for coverage under the limited warranty. Terms and prices are subject to change without notice.

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pasc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.) Panasonic Services Company

20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Service in Puerto Rico

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910 (Monday - Friday 8:30 am to 4:30 pm, EST.)

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Contents
Compact Plain Paper Fax and Copier Operating InstructionsThings you should keep a record Installation Important safety instructionsFor best performance EnvironmentCopy Index Accessory information Included accessoriesTo place an order online for customers in the U.S.A. only To place an order by telephone TelephoneButton descriptions Removing the shipping tape OverviewInk film Incorrect CorrectPaper tray Handset cordPaper support To use A4 size paperCorrectSlant Recording paperConnections Using surge protectorsAdjusting volume Quick SetupHelp function SET Menu StopSET Mute Date and timeYour logo SET Flash Your fax numberTo enter your logo Example Bill Editing a stored item Making a phone call using the phonebookErasing a stored item One touch dialMaking a call using a one touch dial Key Caller ID serviceErasing a one touch dial assignment How Caller ID is displayedSymbols and operations for caller information Caller ID number auto edit featureTurning on the Caller ID number auto edit feature Viewing and calling backMenu iSET iSET Erasing specific caller informationMonitor Redial Sending a fax manuallyFAX Start Stop Document requirements Sending a fax using Phonebook and one touch dialProgramming items into the broadcast memory Broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memoryUse mostly as a telephone TEL mode Use only as a fax FAX only modeSelecting the way to use your fax machine Use with answering machineActivating FAX only mode Activating TEL modeReceiving a fax manually Auto answer OFF Receiving a fax automatically Auto answer onSetting up the unit and an answering machine Using the unit with an answering machineFeature #06 on Receiving a voice message and fax document in one callMenu Using two or more phone numbers on a single telephone line Distinctive Ring serviceActivating the Distinctive Ring feature Programming the ring pattern assigned for faxMaking a copy More copying featuresCollated pages Uncollated pages Example Making 2 copies of a 4-page original documentProgramming See page 13 for details Basic featuresAdvanced features Letter 92% default Setting the quick scan #34Canceled and this feature will be turned OFF automatically 700ms default Setting friendly #46Setting Connecting tone volume cannot be adjustedMenu Error messages Reports Display Cause & Solution Error messages DisplayInitial settings When a function does not work, check hereGeneral Fax receiving Fax sendingCopying If a power failure occurs Using an answering machineRecording paper jams When the recording paper has jammed in the unitDocument jams When the recording paper was not fed into the unit properlyDo not use paper products, such as paper towels or tissues Thermal head cleaning Reference lists and reports SpecificationsRecording paper weight ITU-T No Test ChartRecording paper specifications Recording paper size FCC and Other Information General Information North America Limited WarrantyPanasonic Facsimile Product Limited Warranty For In Limited Warranty product service For hearing or speech impaired TTY users, TTY Customer Services directoryContact Broadcast List IndexSetup List Corporation of North America No Extra Cost
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