Panasonic AWHE60SE, AWHE60SN Unit does not move, Multiple color bands color bars are displayed

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What to do when encountering problems in the basic shooting operations

If the trouble is not resolved by taking the action suggested below, refer to “Troubleshooting” (page 43 in the <Basics>).

When performing the operations using the wireless remote control

The unit does not move.

ppPress the [CAM1], [CAM2], [CAM3] or [CAM4] button to select the unit which is to be operated.

If only one unit is being used, it is normally selected using the [CAM1] button.

ppCheck that the IR ID switches have been set correctly. (Refer to pages 37 and 40 in the <Basics>.)

ppIf the unit’s status display lamp is off or lights up orange, it means that the unit’s power is not on.

Refer to “Turning the power on” (page 8), and turn on the power.

ppIf the unit’s status display lamp does not blink even when the wireless remote control is operated near the unit’s wireless remote control signal light-sensing area, it means that the wireless remote control’s batteries have run down. Replace the batteries.

Multiple color bands (color bars) are displayed.

Press the [MODE] button to switch to the camera picture.

The menu screen is displayed.

Press the [MENU] button for 2 seconds to exit the camera menu.

The lens focus is not adjusted automatically.

Press the [A/FOCUS] button to switch to auto focusing. (Auto focusing does not work during panning or tilting operations.)

The camera picture is too light or too dark.

1.Press the [A/IRIS] button to switch the lens iris adjustment to auto.

2.Press the [AUTO] button of [GAIN] to switch the gain adjustment to auto.

Something is wrong with the coloring of the camera pictures.

Refer to “Auto tracking white adjustment (ATW)” (page 25), and switch to “ATW”.

The camera menus are not displayed.

When color bar signals are output, the camera menus are not displayed with composite signals.

To operate the camera menus with composite signals, set the color bar display to OFF.

When performing the operations using the controller

The unit does not move.

ppSelect the unit to be operated by following the procedure below.

When the AW‑RP655 is connected:

Press the [1], [2], [3], [4] or [5] button of [CONTROL/

PREVIEW MONITOR OUT SEL].

When the AW‑RP555 is connected:

Press the [1], [2], [3], [4] or [5] button of [CONTROL].

When the AW‑RP50 is connected:

Refer to the Operating Instructions of the controller.

ppIf the [OPERATE] lamp on the controller is off, it means that the power of the controller is not on.

ppIf the unit’s status display lamp is off or lights up orange, it means that the unit’s power is not on.

Refer to “Turning the power on” (page 8), and turn on the power.

Multiple color bands (color bars) are displayed.

Press the [MODE] button to switch to the camera picture.

The menu screen is displayed.

Press the [MENU] button to exit the camera menu.

The lens focus is not adjusted automatically.

Press the [EXT(AF)] button to switch to auto focusing. (Auto focusing does not work during panning or tilting operations.)

The camera picture is too light or too dark.

1.Press the [IRIS] button several times to turn on its lamp, and switch the lens iris adjustment to auto.

2.Press the [GAIN] button several times to turn on its lamp, and switch the gain adjustment to auto.

Something is wrong with the coloring of the camera pictures.

Refer to “Auto tracking white adjustment (ATW)” (page 25), and switch to “ATW”.

The camera menus are not displayed.

When color bar signals are output, the camera menus are not displayed with composite signals.

To operate the camera menus with composite signals, set the color bar display to OFF.

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Contents AW‑HE60HN AW‑HE60SN AW‑HE60HE AW‑HE60SE About copyright and licence Illustrations and screen displays featured in the manualTrademarks and registered trademarks AbbreviationsContents WwRequired personal computer environment Before useWwOverview WwNetwork security WwDisclaimer of warrantyBefore use Usage restrictions英語版 要入手 WwConcerning the plug-in viewer softwareSelect the shooting mode Basic shooting operationsSet the Operate switch on the controller to on How to turn the power on and offWwTurning the power on Pp Power on presetSet the Operate switch on the controller to OFF How to turn the power on and offWwTurning the power off WwTypes of shooting modes Selecting the unitsSelecting the shooting modes scene files WwHow to select the shooting mode Selecting the shooting modes scene filesAW ‑RP655 display AW ‑HE60 scene file Shooting QqUsing the zoom functionQqSwitching the direction or zoom speed QqChanging the camera’s directionMultiple color bands color bars are displayed Lens focus is not adjusted automaticallyUnit does not move Menu screen is displayedMore advanced operations WwManually adjusting the focus Manual shootingWwManually adjusting the iris Manual shootingWhen 59.94 Hz has been set as the unit’s frequency WwManually adjusting the shutter speedQq How to set the shutter speed using the AW‑RP555 When 50 Hz has been set as the unit’s frequencyPress the Gain button to turn off its lamp WwManually adjusting the gainPress the OFF, LOW or HI button Preset memories Set the memory recording mode Preset memoriesSet to the memory recording mode Hold down the Reset buttonWhen the AW‑RP555 is connected QqAutomatic adjustment AWB AWB A or AWB B White balance adjustmentWwWhite balance adjustment Press the AWC button White balance adjustmentPress the SET button for 2 seconds QqAuto tracking white adjustment ATW QqManual adjustment Gain and B gain adjustment Press the M/IRIS button Black level master pedestal adjustmentWwBlack level master pedestal adjustment Press the IRIS - buttonBlack level master pedestal adjustment Press the Iris button several times to turn off its lampQqHorizontal phase adjustment Genlock adjustment AW‑HE60S onlyWwGenlock adjustment Press the Mode button Genlock adjustment AW‑HE60S onlyQqColor phase adjustment Genlock adjustment AW‑HE60S only Basic operations Table of operationsBasic operations Previous menuPress the  or  button to change the setting Jog dial R Jog dial mainJog dial L QqProcedure for camera menu operation AW‑RP655 Press the Menu button to exit the camera menuMode button lights up at the BAR setting Press the Item button QqProcedure for camera menu operation AW‑RP555Perform one of the following steps to select the menu item Press the Menu button for 2 seconds to exit the camera menuQqProcedure for camera menu operation AW‑RP50 Camera OSDWwTop Menu screen WwSetting the camera menu itemsCamera menu items Camera menu items WwCamera screen When FullAuto is selectedWwCamera screen When Manual1 to 3 is selected WwContrast screen WwPicture 1/2 screen WwPicture 2/2 screen Ww16-axis color matrix WwSystem screen WwGenlock screen AW‑HE60S onlySqueeze Down CONV. Mode Squeeze, SideCut, LetterBoxWwOutput screen SideCutFormat Set screen QqChanging the formatFormat change check screen Format unchanged screenWwOther 1/2 screen WwOther 2/2 screen WwMaintenance screen WwFirmware Version screenQqConcerning initialization Default GatewayWwIP Network screen IP AddressFactory setting Menu Selection items FullAuto Manual1 Camera menu item tableCamera menu item table RGB‑NOR, RGB‑ENHControls and settings from web screen Operating system installed Web browser Controls and settings from web screenWwDisplaying the web screen using a personal computer Start the web browser of the personal computerControls and settings from web screen  Image Capture Size button Image Capture Size WwLive screen Single display mode Multi-Screen list box Multi-screen  Compression button Compression Camera button / Color bar button CAM/BAR  Power ON button / Standby button OSD Menu Operation  Operation lock button Op.Lock Main area IP video display area  Focus  Preset Zoom  Control pad and its buttons SnapShot  Full-screen displayWwLive screen Multi display mode WwSetup screen QqBasic screenCamera title 0 to 20 half-size characters Automatic installation of viewer software On, Off Basic button  Camera title display areaQqImage screen IP video settings Video over IP Video over IP Monitoring mode 16 9 resizeImage capture size QVGA, VGA Jpeg image settingsImage settings Transmission On, OffImage capture size QVGA, VGA Initial setting VGA Refresh intervalMulticast TTL/HOPLimit 1 to Multicast address Setting range 224.0.0.0 toMulticast port 1024 to 50000 Only even numbers can be set Image  Image Image adjust Preset positionImage adjust screen 仕向地による違い Contrast Contrast Mode Auto, Manual  Scene FullAuto, Manual1, Manual2, Manual3 Picture Chroma Level -3 to +3 AWBColor Matrix Normal, EBU, NTSC, User User Color Matrix Setup screen Preset position setting screen  Preset  Zoom  Speed With Zoom POS  Focus ADJ With PTZ Preset Setting Preset Speed 1 to  Limitation Setting Genlock AW‑HE60S only Horizontal Phase -206 to +49 System screen Output  Frequency 59.94Hz, 50Hz Other Images for which this setting is established  Camera title To 20 half-size characters Multi-screen setup  IP address To 128 half-size charactersQqMulti-screen QqUser mng Host auth. screen  Host auth  Access level  Host checkStream type Priority stream Priority stream Activation QqServer QqNetwork Network screen  IP networkDNS Port numbers already used 20, 21, 23, 25, 42, 53, 67, 68 System name 0 to 32 half-size characters Snmp screen Community 0 to 32 half-size characters  Location 0 to 32 half-size charactersSystem log screen QqMaintenance Error description  Time & date MAC address Product info. screen Model no  Serial no Viewer software installation counter  Status Reboot Default reset screen Reset to the default Except the network settings  Upload Back up screen Download WpDisplaying the web screen using a mobile terminal  Pan/Tilt Resolution switching  Iris  Camera menu OSD menu operation  Tally lamp lighting status displaysCategory Display Description of error NTP-related error displaysLogin-related displays System log displaysLimiters WwBasic limiter operations Setting/releasing the limitersWwSetting the limiters Press the Menu buttonWwReleasing the limiters Setting/releasing the limitersWwResetting the limiters Pp Releasing the upper limit position of the movement rangeTrouble-triggered safe mode Safe modeWwConcerning the safe mode WwSystem requirements for a personal computer WwTrademarks and Registered TrademarksSolution WwPrecautions when using WindowsSymptom 英語版必要 QqRestrictions 108109 Restriction 1 On the setup pages for some products Restriction 2 When using Windows 7 with some productsIndex XxA XxFIndex XxN XxTMemo Web Site http//panasonic.net Panasonic Corporation
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