11. TROUBLESHOOTING |
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| 11. TROUBLESHOOTING | |
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Other problems | Cause | Corrective action |
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Print failure | The print head is dirty. | Clean the print head. |
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| The media is discol- | Replace the media roll |
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| oured. | with a new one. |
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| Replace the media roll |
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| used. | with the proper one. |
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| The media cover | Close the media cover |
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| release catches are not | so that the media cover |
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| locked completely. | release catches snap |
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| back into position. |
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Blurred print | Replace the media roll |
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| used. | with the proper one. |
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| The battery life is | Replace the battery with |
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| expired. | a new one which has |
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| been fully charged. |
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The printer receives | The status indicator | Clear the error. |
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print data but does not | lights or blinks in red. |
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print. |
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The media is not |
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| loaded correctly. | correctly. |
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