Panasonic KX-FP215 Error messages Display, Display Cause & Solution, Upplies

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9. Help

9.2 Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

Display

Cause & Solution

“BACK COVER OPEN”

L The back cover is open. Close the back cover firmly.

“CALL SERVICE”

L There is something wrong with the unit. Contact our service personnel.

“CHECK DOCUMENT”

L The document was not fed into the unit properly. Re-insert the document. If

 

misfeeding occurs frequently, clean the document feeder rollers (page 51)

 

and try again.

 

L The document is longer than 600 mm (235/ "). Press {STOP} to remove the

 

8

 

document. Divide the document into two or more sheets, and try again.

 

 

“CHECK FILM”

L The ink film is empty. Replace the ink film with a new one (page 10).

 

L The ink film is not installed. Install it (page 10).

 

L The ink film is slack or creased. Tighten it (see step 5 on page 11).

 

 

“CHECK PAPER”

L The recording paper is not installed or the unit has run out of paper. Install

 

paper and press {SET} to clear the message.

 

L The recording paper was not fed into the unit properly (page 50). Re-install

 

paper (page 13) and press {SET} to clear the message.

 

L The recording paper has jammed near the recording paper entrance.

 

Remove the jammed paper (page 49) and press {SET} to clear the

 

message.

 

 

“FAX IN MEMORY”

L See the other displayed message instructions to print out the document.

 

Received documents are stored in memory due to a lack of recording paper,

 

a lack of ink film or a recording paper jam. Install paper (page 13), install ink

 

film (page 10) or remove the jammed paper (page 49). You will lose all faxes

 

in memory if the power is removed. Check with power connected.

 

 

“FAX MEMORY FULL”

L The memory is full of received documents due to a lack of recording paper,

 

a lack of ink film or a recording paper jam. Install paper (page 13), install ink

 

film (page 10) or remove the jammed paper (page 49). You will lose all faxes

 

in memory if the power is removed. Check with power connected.

 

L When performing memory transmission, the document being stored

 

exceeded the memory capacity of the unit. Send the entire document

 

manually.

 

 

“FILM EMPTY BUY DIRECT

L The ink film is empty. Replace the ink film with a new one (page 10). To

FROM”

place an order via the Internet, or to check for special offers, visit our web

“www.panasonic.com/faxs

site: http://www.panasonic.com/faxsupplies

upplies”

L The ink film is slack. Tighten it (see step 5 on page 11) and install again.

 

L The fax machine is positioned near appliances such as TVs or speakers

 

which generate an intense magnetic field.

 

 

“FILM NEAR EMPTY BUY

L The remaining ink film is low. Prepare a new ink film (page 8). To print the

DIRECT FROM”

film order sheet, press {HELP}, then {SET}. To place an order via the

“www.panasonic.com/faxs

Internet, or to check for special offers, visit our web site:

upplies”

http://www.panasonic.com/faxsupplies

“TO PRINT ORDER PRESS

 

HELP”

 

“MEMORY FULL”

L When making a copy, the document being stored exceeded the memory

 

capacity of the unit. Press {STOP} to clear the message. Divide the

 

document into sections.

 

 

“MESSAGE FULL”

L There is no memory available to record voice messages. Erase

 

unnecessary messages (page 34).

For assistance, please visit http://www.panasonic.com/help

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Contents Operating Instructions Energy Star Things you should keep a recordCopyright Shock and/or excessive heat resulting in a fire Important safety instructionsInstallation For best performanceRoutine care Programming Basic features Advanced features Included accessories Accessory informationConnections Quick Setup Adjusting volumeRico 11.5 Customer Services directory11.3 FCC and Other Information 11.4To place an order by fax Fax 800 Included accessoriesAccessory information To place an order online for customers in the U.S.A. onlyButton descriptions Ink film OverviewRemoving the shipping tape Incorrect CorrectConnect the handset cord Handset cordPaper tray Paper supportRecording paper Remove all of the installed paper before adding paperCorrectSlant Connections Using surge protectorsSET iMENU Quick SetupHelp function SET Menu StopM08/D10/Y09 Time 1015AM Adjusting volumeDate and time M01/D01/Y09 Time 1200AMTo select characters with the dial keypad Keypad Characters Your logoSET Mute Menu StopNO.= Your fax numberSET Flash Menu i#03 iSETOne touch dial Making a phone call using the phonebookEditing a stored item Erasing a stored itemErasing a one touch dial assignment Caller ID serviceMaking a call using a one touch dial Key To confirm caller information using the Caller ID listViewing and calling back Caller ID number auto edit featureSymbols and operations for caller information Turning on the Caller ID number auto edit featureMenu iSET iSET Erasing specific caller informationHelp SET FAX Start Stop SP-PHONE Redial Sending a fax manuallyDocument requirements Sending a fax using Phonebook and one touch dialErasing a stored item from the broadcast memory Broadcast transmissionProgramming items into the broadcast memory Adding a new item into the broadcast memoryUse mostly as a telephone TEL mode Use only as a fax FAX only modeSelecting the way to use your fax machine Receiving a fax automatically Auto answer on Activating TEL modeActivating FAX only mode Receiving a fax manually Auto answer OFFReceiving a voice message and fax document in one call Changing the ring count in TAM/FAX modeSET iMENU SET iMENU How phone calls and faxes are received Programming the ring pattern assigned for faxRing pattern Selection Making a copy More copying featuresCollated pages Uncollated pages Example Making 2 copies of a 4-page original documentGreeting REC iSET L a long beep will sound Recording your greeting messageErasing your recorded greeting message MIC Erase SET Stop Greeting Check Greeting RECTo play back messages Useful features during playbackListening to recorded messages Leaving a message for others or yourselfOperating from a remote location Remote operation using remote commandsSummary of remote operation Menu ProgrammingTo exit programming, press Menu FAX only Basic featuresDIST. Ring TEL onlyAdvanced features Darker Setting the fax voice Feature Feature code Selection Changing the faxSetting the memory Setting friendly250ms 600ms400ms 300msError messages Reports Display Cause & Solution Error messages DisplayUpplies Initial settings When a function does not work, check hereGeneral Fax sending CONNECTING....., butFax receiving Copying Answering machine If a power failure occursRecording paper jams When the recording paper has jammed in the unitDisplay will show the following Document jams When the recording paper was not fed into the unit properlyDo not use paper products, such as paper towels or tissues Thermal head cleaning Reference lists and reports SpecificationsAccuracy of the clock is approximately ±60 seconds a month ITU-T No Test ChartRecording paper specifications Recording paper size Recording paper weightCompliance with TIA-1083 standard FCC and Other InformationPanasonic Facsimile/Multi-Function Product Limited Warranty Limited Warranty United States and Puerto RicoCustomer Services Directory United States and Puerto Rico Customer Services directoryProgramming Quick scan Feature #34 23 Power failureIndex Setup List Panasonic Corporation of North America No Extra Cost
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