Panasonic KX-FP215 operating instructions Customer Services directory

Page 57

11. General Information

11.5 Customer Services directory

Customer Services Directory (United States and Puerto Rico)

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/help

or E-mail us via:

http://www.panasonic.com/contactinfo

Contact:

For in Limited Warranty programming and Troubleshooting Support:

Office Advantage assistance and Service Location finder: 1-800-211-PANA (7262)

If the Limited Warranty has expired, contact our Continued Services Technical Support Line at 1-800-435- 7329, for fee based technical support. A credit card will be used to charge this fee.

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases (United States and Puerto Rico)

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pstc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

Phone (800) 332-5368 Fax (800) 237-9080 (Monday - Friday 9 am to 9 pm, EST.) Panasonic Service and Technology Company

20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

57

Image 57

Contents Operating Instructions Energy Star Things you should keep a recordCopyright Installation Important safety instructionsFor best performance Shock and/or excessive heat resulting in a fireRoutine care Connections Quick Setup Included accessories Accessory informationAdjusting volume Programming Basic features Advanced features11.3 FCC and Other Information 11.5 Customer Services directory11.4 RicoAccessory information Included accessoriesTo place an order online for customers in the U.S.A. only To place an order by fax Fax 800Button descriptions Overview Ink filmRemoving the shipping tape Incorrect CorrectPaper tray Handset cordPaper support Connect the handset cordRemove all of the installed paper before adding paper Recording paperCorrectSlant Connections Using surge protectorsHelp function Quick SetupSET Menu Stop SET iMENUDate and time Adjusting volumeM01/D01/Y09 Time 1200AM M08/D10/Y09 Time 1015AMSET Mute Your logoMenu Stop To select characters with the dial keypad Keypad CharactersSET Flash Your fax numberMenu i#03 iSET NO.=Editing a stored item Making a phone call using the phonebookErasing a stored item One touch dialMaking a call using a one touch dial Key Caller ID serviceTo confirm caller information using the Caller ID list Erasing a one touch dial assignmentSymbols and operations for caller information Caller ID number auto edit featureTurning on the Caller ID number auto edit feature Viewing and calling backMenu iSET iSET Erasing specific caller informationHelp SET FAX Start Stop SP-PHONE Redial Sending a fax manuallyDocument requirements Sending a fax using Phonebook and one touch dialProgramming items into the broadcast memory Broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memoryUse only as a fax FAX only mode Use mostly as a telephone TEL modeSelecting the way to use your fax machine Activating FAX only mode Activating TEL modeReceiving a fax manually Auto answer OFF Receiving a fax automatically Auto answer onReceiving a voice message and fax document in one call Changing the ring count in TAM/FAX modeSET iMENU Programming the ring pattern assigned for fax SET iMENU How phone calls and faxes are receivedRing pattern Selection Making a copy More copying featuresCollated pages Uncollated pages Example Making 2 copies of a 4-page original documentErasing your recorded greeting message Recording your greeting messageMIC Erase SET Stop Greeting Check Greeting REC Greeting REC iSET L a long beep will soundListening to recorded messages Useful features during playbackLeaving a message for others or yourself To play back messagesRemote operation using remote commands Operating from a remote locationSummary of remote operation Programming MenuTo exit programming, press Menu DIST. Ring Basic featuresTEL only FAX onlyAdvanced features Darker Setting the memory Feature Feature code Selection Changing the faxSetting friendly Setting the fax voice400ms 600ms300ms 250msError messages Reports Error messages Display Display Cause & SolutionUpplies Initial settings When a function does not work, check hereGeneral CONNECTING....., but Fax sendingFax receiving Copying Answering machine If a power failure occursWhen the recording paper has jammed in the unit Recording paper jamsDisplay will show the following Document jams When the recording paper was not fed into the unit properlyDo not use paper products, such as paper towels or tissues Thermal head cleaning Reference lists and reports SpecificationsRecording paper specifications Recording paper size ITU-T No Test ChartRecording paper weight Accuracy of the clock is approximately ±60 seconds a monthCompliance with TIA-1083 standard FCC and Other InformationPanasonic Facsimile/Multi-Function Product Limited Warranty Limited Warranty United States and Puerto RicoCustomer Services Directory United States and Puerto Rico Customer Services directoryPower failure Programming Quick scan Feature #34 23Index Setup List Panasonic Corporation of North America No Extra Cost