Panasonic KX-FP215 operating instructions No Extra Cost, Panasonic Corporation of North America

Page 60

Panasonic OFFICE ADVANTAGE PROGRAM

Free peace of mind, direct from Panasonic

NO EXTRA COST

■Covered during the period of limited warranty1: parts, labor, and toll-free help line2

■Free replacement3 and repair program

The Panasonic Office Advantage Consumer Service Program.

Panasonic knows that if your unit is not up and running, neither is your business. That’s why we created the Panasonic Office Advantage Program. Included at no extra cost with the purchase of a new and unused Panasonic unit, the Office Advantage Program can provide a free replacement unit3 if your original unit is in need of repair.

Here’s how it works:

1.If you have a problem with your unit that you purchased new and unused while it is covered by the period of limited warranty1, call our toll-free help-line at 1-800-211-PANA (7262)2.

2.Talk to one of our technical experts to troubleshoot your problem over the phone.

3.If repairs are necessary and you are entitled to service under

the terms and conditions of the limited warranty5, we will send a refurbished4 replacement unit to you.

A second option available under our limited warranty1 is to mail-in your unit to one of our Authorized Independent Service centers, where the unit will be repaired and returned to you.

Instructions:

If you choose to receive a replacement unit under the Office Advantage Program, Panasonic will provide a replacement unit which will be completely refurbished, quality-tested by Panasonic technicians and individually hand-inspected before it is shipped to you. You will keep the replacement unit and send the original unit to us in the replacement unit’s box within 10 days upon delivery to avoid unnecessary charges. You need to contact the courier to pick up the unit at no charge to you, should it be determined that you are entitled to warranty service. The original unit must be properly packaged in the same manner as the replacement unit, utilizing the packing materials provided. Damage due to improper or inadequate packing will be charged to you as an out-of-warranty cost.

Requirements:

You must give our technicians a valid credit card number (Discover, VISA, Master Card, or American Express/Optima). The proof-of-purchase must be faxed to 1-888-412-9991 to determine if the unit is under Limited Warranty. Product that is not returned to Panasonic by 10 business days after shipment of the replacement product will be charged to your credit card account at Panasonic’s Suggested Retail Price (see dealer for details). If your original unit is not eligible for warranty service, your card will be charged for the non-warranty repair of the unit at Panasonic’s current rate for parts and labor and for any shipping charges associated with this program. If you do not wish to pay out-of-warranty repair costs, you will be responsible for returning the replacement unit to Panasonic and for paying all shipping charges associated with this program

including the delivery of the replacement product to you, shipment of the problem unit to Panasonic, shipment of the replacement unit back to Panasonic and the return of your original unit back to you. Credit status will be verified prior to sending the replacement product.

1.See Limited Warranty page for more information.

2.If the Limited Warranty1 has expired, contact our Continued Services Technical Support Line at 1-800-435-7329, for fee based technical support. A credit card will be used to charge this fee.

3.Replacement unit is refurbished.

4.Panasonic reserves the right to send a refurbished unit. Accessories and consumables are not included.

5.Replacement program is only available in the 50 United States and is subject to termination at any time without advance notice. All terms stated in the Limited Warranty apply to this program. Please see Limited Warranty coverage page for more information.

Panasonic Corporation of North America

One Panasonic Way, Secaucus, New Jersey 07094

PNQX1896ZA CM1208CK0 PNQX1896ZA CM1208CK0

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Contents Operating Instructions Things you should keep a record Energy StarCopyright Important safety instructions InstallationFor best performance Shock and/or excessive heat resulting in a fireRoutine care Included accessories Accessory information Connections Quick SetupAdjusting volume Programming Basic features Advanced features11.5 Customer Services directory 11.3 FCC and Other Information11.4 RicoIncluded accessories Accessory informationTo place an order online for customers in the U.S.A. only To place an order by fax Fax 800Button descriptions Overview Ink filmRemoving the shipping tape Correct IncorrectHandset cord Paper trayPaper support Connect the handset cordRemove all of the installed paper before adding paper Recording paperCorrectSlant Using surge protectors ConnectionsQuick Setup Help functionSET Menu Stop SET iMENUAdjusting volume Date and timeM01/D01/Y09 Time 1200AM M08/D10/Y09 Time 1015AMYour logo SET MuteMenu Stop To select characters with the dial keypad Keypad CharactersYour fax number SET FlashMenu i#03 iSET NO.=Making a phone call using the phonebook Editing a stored itemErasing a stored item One touch dialCaller ID service Making a call using a one touch dial KeyTo confirm caller information using the Caller ID list Erasing a one touch dial assignmentCaller ID number auto edit feature Symbols and operations for caller informationTurning on the Caller ID number auto edit feature Viewing and calling backErasing specific caller information Menu iSET iSETSending a fax manually Help SET FAX Start Stop SP-PHONE RedialSending a fax using Phonebook and one touch dial Document requirementsBroadcast transmission Programming items into the broadcast memoryAdding a new item into the broadcast memory Erasing a stored item from the broadcast memoryUse only as a fax FAX only mode Use mostly as a telephone TEL modeSelecting the way to use your fax machine Activating TEL mode Activating FAX only modeReceiving a fax manually Auto answer OFF Receiving a fax automatically Auto answer onChanging the ring count in TAM/FAX mode Receiving a voice message and fax document in one callSET iMENU Programming the ring pattern assigned for fax SET iMENU How phone calls and faxes are receivedRing pattern Selection More copying features Making a copyExample Making 2 copies of a 4-page original document Collated pages Uncollated pagesRecording your greeting message Erasing your recorded greeting messageMIC Erase SET Stop Greeting Check Greeting REC Greeting REC iSET L a long beep will soundUseful features during playback Listening to recorded messagesLeaving a message for others or yourself To play back messagesRemote operation using remote commands Operating from a remote locationSummary of remote operation Programming MenuTo exit programming, press Menu Basic features DIST. RingTEL only FAX onlyAdvanced features Darker Feature Feature code Selection Changing the fax Setting the memorySetting friendly Setting the fax voice600ms 400ms300ms 250msError messages Reports Error messages Display Display Cause & SolutionUpplies When a function does not work, check here Initial settingsGeneral CONNECTING....., but Fax sendingFax receiving Copying If a power failure occurs Answering machineWhen the recording paper has jammed in the unit Recording paper jamsDisplay will show the following When the recording paper was not fed into the unit properly Document jamsDo not use paper products, such as paper towels or tissues Thermal head cleaning Specifications Reference lists and reportsITU-T No Test Chart Recording paper specifications Recording paper sizeRecording paper weight Accuracy of the clock is approximately ±60 seconds a monthFCC and Other Information Compliance with TIA-1083 standardLimited Warranty United States and Puerto Rico Panasonic Facsimile/Multi-Function Product Limited WarrantyCustomer Services directory Customer Services Directory United States and Puerto RicoPower failure Programming Quick scan Feature #34 23Index Setup List No Extra Cost Panasonic Corporation of North America
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