Panasonic KX-FP215 operating instructions General

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9. Help

 

 

 

 

9.3.2 General

 

 

 

Problem

Cause & Solution

The unit displays “PAPER

L You forced the recording paper into the paper tray too strongly. Remove all

JAMMED” even though paper

of the installed paper, and re-install it gently.

is installed.

 

The unit displays “CHECK

L The paper is inserted halfway. Insert it correctly (page 50) and press {SET}

PAPER” even though paper is

to clear the message.

inserted.

 

The other party complains

L FAX ONLY mode is set. Tell the other party the number is only used for

they only hear a fax tone and

faxes.

cannot talk.

L Change the receiving mode to TAM/FAX mode (page 28) or TEL mode

 

(page 27).

 

L If you use a Distinctive Ring service, make sure you have set the same ring

 

pattern assigned by the telephone company (page 30).

 

 

{REDIAL} or {PAUSE} does

L If this button is pressed during dialing, a pause will be inserted. If pressed

not function properly.

immediately after a dial tone is obtained, the last number dialed will be

 

redialed.

 

 

The receiving mode does not

L Distinctive Ring is set (feature #31 on page 30).

function properly.

 

 

 

During programming, I

L All or part of the numbers are the same as another code or ID. Change the

cannot enter the code or ID

number:

number.

– remote operation ID: feature #11 on page 37.

 

– fax activation code: feature #41 on page 40.

 

 

The ink film runs out quickly.

L Even if there are only a few sentences, every page that comes out of the

 

machine is considered a full page.

 

L Turn OFF the following features:

 

– confirmation report: feature #04 on page 37.

 

– journal report: feature #22 on page 38.

 

– Caller ID list: feature #26 on page 38.

 

 

The unit beeps.

L The memory reception alert of feature #44 is ON (page 40), and the unit has

 

a document in memory. Press {STOP} to stop the beeps, then see the

 

displayed message instructions to solve the problem.

 

 

Whenever I try to retrieve my

L You are probably entering {*}{#}{9}. This is the default setting for the fax

voice mail messages, I am

activation code. If you use a voice mail service, turn the fax activation

interrupted by the fax tone.

feature OFF or reprogram the activation code (feature #41 on page 40).

 

 

The speakerphone is not

L Use the speakerphone in a quiet room.

working.

L If you have difficulty hearing the other party, adjust the volume.

 

 

The unit does not display the

L You need to subscribe to a Caller ID service.

caller’s name and/or

L Other telephone equipment may be interfering with your phone. Disconnect

telephone number.

it and try again.

 

L Other electrical appliances connected to the same outlet may be interfering

 

with the Caller ID information.

 

L Telephone line noise may be affecting the Caller ID information.

 

L The caller requested not to send his/her information (page 20).

 

 

The display exits the Caller ID

L Do not pause for over 3 minutes while viewing.

list while viewing caller

 

information.

 

 

 

For assistance, please visit http://www.panasonic.com/help

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Contents Operating Instructions Energy Star Things you should keep a recordCopyright Installation Important safety instructionsFor best performance Shock and/or excessive heat resulting in a fireRoutine care Connections Quick Setup Included accessories Accessory informationAdjusting volume Programming Basic features Advanced features11.3 FCC and Other Information 11.5 Customer Services directory11.4 RicoAccessory information Included accessoriesTo place an order online for customers in the U.S.A. only To place an order by fax Fax 800Button descriptions Overview Ink filmRemoving the shipping tape Incorrect CorrectPaper tray Handset cordPaper support Connect the handset cordRemove all of the installed paper before adding paper Recording paperCorrectSlant Connections Using surge protectorsHelp function Quick SetupSET Menu Stop SET iMENUDate and time Adjusting volumeM01/D01/Y09 Time 1200AM M08/D10/Y09 Time 1015AMSET Mute Your logoMenu Stop To select characters with the dial keypad Keypad CharactersSET Flash Your fax numberMenu i#03 iSET NO.=Editing a stored item Making a phone call using the phonebookErasing a stored item One touch dialMaking a call using a one touch dial Key Caller ID serviceTo confirm caller information using the Caller ID list Erasing a one touch dial assignmentSymbols and operations for caller information Caller ID number auto edit featureTurning on the Caller ID number auto edit feature Viewing and calling backMenu iSET iSET Erasing specific caller informationHelp SET FAX Start Stop SP-PHONE Redial Sending a fax manuallyDocument requirements Sending a fax using Phonebook and one touch dialProgramming items into the broadcast memory Broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memoryUse only as a fax FAX only mode Use mostly as a telephone TEL modeSelecting the way to use your fax machine Activating FAX only mode Activating TEL modeReceiving a fax manually Auto answer OFF Receiving a fax automatically Auto answer onReceiving a voice message and fax document in one call Changing the ring count in TAM/FAX modeSET iMENU Programming the ring pattern assigned for fax SET iMENU How phone calls and faxes are receivedRing pattern Selection Making a copy More copying featuresCollated pages Uncollated pages Example Making 2 copies of a 4-page original documentErasing your recorded greeting message Recording your greeting messageMIC Erase SET Stop Greeting Check Greeting REC Greeting REC iSET L a long beep will soundListening to recorded messages Useful features during playbackLeaving a message for others or yourself To play back messagesRemote operation using remote commands Operating from a remote locationSummary of remote operation Programming MenuTo exit programming, press Menu DIST. Ring Basic featuresTEL only FAX onlyAdvanced features Darker Setting the memory Feature Feature code Selection Changing the faxSetting friendly Setting the fax voice400ms 600ms300ms 250msError messages Reports Error messages Display Display Cause & SolutionUpplies Initial settings When a function does not work, check hereGeneral CONNECTING....., but Fax sendingFax receiving Copying Answering machine If a power failure occursWhen the recording paper has jammed in the unit Recording paper jamsDisplay will show the following Document jams When the recording paper was not fed into the unit properlyDo not use paper products, such as paper towels or tissues Thermal head cleaning Reference lists and reports SpecificationsRecording paper specifications Recording paper size ITU-T No Test ChartRecording paper weight Accuracy of the clock is approximately ±60 seconds a monthCompliance with TIA-1083 standard FCC and Other InformationPanasonic Facsimile/Multi-Function Product Limited Warranty Limited Warranty United States and Puerto RicoCustomer Services Directory United States and Puerto Rico Customer Services directoryPower failure Programming Quick scan Feature #34 23Index Setup List Panasonic Corporation of North America No Extra Cost