Panasonic KX-FL611AL manual When a function does not work, check here, Initial settings, General

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8. Help

8.3 When a function does not work, check here

8.3.1 Initial settings

Problem	Cause & Solution
I cannot hear a dial tone.	L The telephone line cord is connected to the [EXT] jack on the unit.
	Connect to the [LINE] jack (page 17).
	L If you use a splitter to connect the unit, remove the splitter and
	connect the unit to the wall jack directly. If the unit operates
	properly, check the splitter.
	L Disconnect the unit from the telephone line and connect a known
	working telephone. If the working telephone operates properly,
	contact our service personnel to have the unit repaired. If the
	working telephone does not operate properly, contact your
	telephone company.
	L The power cord or telephone line cord is not connected. Check the
	connections.
	L If you connected the fax machine through a computer modem,
	connect the fax machine directly to a telephone line jack.

I cannot make calls.	L The dialling mode setting may be wrong. Change the setting
	(feature #13 on page 42).

The unit does not ring.	L The ringer volume is turned OFF. Adjust it (page 18).

8.3.2 General

Problem	Cause & Solution
The other party complains	L FAX ONLY mode is set. Tell the other party the number is only used
they only hear a fax tone	for faxes.
and cannot talk.	L Change to TEL mode by pressing {AUTO ANSWER}.
	L If you use a Distinctive Ring service, make sure you have set the
	same ring pattern assigned by the telephone company (page 38).

The {REDIAL/PAUSE}	L If this button is pressed during dialling, a pause will be inserted. If
button does not function	pressed immediately after a dial tone is obtained, the last number
properly.	dialled will be redialled.

The receiving mode does	L The Distinctive Ring is set (feature #31 on page 38).
not function properly.

During programming, I	L All or part of the number is the same. Change the number: feature
cannot enter the code or	#12 (page 42) and #41 (page 43).
ID number.

The unit beeps.	L Recording paper has run out. Press {STOP} to stop the beeps and
	install paper.

Whenever I try to retrieve	L You are probably entering {*} {#} {9}. This is the default setting
my voice mail messages, I	for the fax activation code. If you use a voice mail service, turn the
am interrupted by the fax	fax activation feature OFF or reprogram the activation code
tone.	(feature #41 on page 43).

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Contents Operating Instructions How to use the operating instructions OpenButtons Listed in alphabetical order Location of controlsStation keys a For your future reference Thank you for purchasing a Panasonic fax machineCopyright For Australian users For New Zealand usersInstallation Service difficultiesImportant information for Australian users Instructions to customerImportant safety instructions For best performance Recording paper Routine careIntroduction Installation Feature and navigator directoryIncluded accessories QuantityAccessory information Available accessoriesDescription of buttons AStation keysOverview 3 4 5 9 j k lToner cartridge and drum unit Toner save feature Paper tray and paper tray coverPaper stacker To remove the paper trayDocument stacker Handset cord Recording paperCorrect Connections ZEALAND, Change the Location Setting feature #74 onEXT jack Adjusting volume Help functionDate and time Your logo Menu StopTo select characters with the dial keypad Keypad Characters To enter your logo Example BillYour fax number To erase all numbers, press and hold Storing one-touch dial item Storing navigator directory itemsUsing one-touch dial feature Using the navigator directoryEditing a stored item Erasing a stored itemCaller ID service How Caller ID is displayedViewing and calling back using caller information Printing the Caller ID listThis feature is not available in the following cases Editing a caller’s telephone number before calling backErasing all caller information Erasing specific caller informationFor navigator directory Sending a fax manually Documents you can send Broadcast transmission Programming items into the broadcast memoryErasing a stored item from the broadcast memory To cancel broadcast transmissionPress Directory Program to exit Selecting the way to use your fax machine Use only as a faxMostly phone calls With answering machineActivating TEL mode How to receive phone calls and faxesHow to receive faxes with an extension telephone Receiving a fax manually Auto answerUsing the unit with an answering machine Activating FAX only modeSetting up the fax machine and an answering machine Receiving a fax automatically Auto answer onActivating the junk fax prohibitor Storing undesired callersReceiving a voice message and fax document in one call Press Junk FAX ProhibitorFax Using with the ring detection feature More copying features Making a copyTo collate multiple copies Collated pages Uncollated pagesProgramming basic features Programming advanced featuresAdvance Settings ProgrammingBasic features Advanced features Code #44 Setting the memory reception alert Code #46 Setting friendly receptionCode #58 Setting the scan contrast Code #68 Setting the Error Correction Mode ECMDirect commands for programming features Program code and direct command button#76 Connecting tone #80 Set default 1YES#58 Scan contrast #68 ECM selectionError messages Reports Error messages DisplayCommunication Error Code 40-42, 46-72, FF Communication Error Code 43Modem Error Polling ErrorDirectory Full Drum Life Over Replace Drum Change SuppliesTransmit Error Toner Empty Change SuppliesToner LOW Change Supplies Warm UPInitial settings When a function does not work, check hereGeneral Fax sending Fax receivingCopying Using an answering machine If a power failure occursToner LOW Toner Empty Replacing the toner cartridge and the drum unitFuser unit 3 gets hot. Do not touch it Help When the recording paper Recording paper jamHas jammed in the unit Waste disposal methodRemove the jammed paper Lift both green levers 1 forward until they stop When the recording paper is not fed into the unit properly Document jams sendingCleaning the inside of the unit Help Reference lists and reports Specifications Recording paper weight Recording paper specifications Recording paper sizeToner life Drum life Index Index Sales Department Panasonic Australia Pty. Limited Panasonic New Zealand LimitedManufacturer Panasonic Communications Malaysia Sdn. Bhd Global web site PFQX2169ZA CM0305YH0 PFQX2169ZA CM0305YH0