Panasonic KX-FC235AL, KX-FC231NZ manual Error messages Reports

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13. Help

13.1Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 49).

COMMUNICATION ERROR (Code: 40-42, 46-72, FF)

LA transmission or reception error occurred. Try again or check with the other party.

COMMUNICATION ERROR (Code: 43, 44)

LA line problem occurred. Connect the

telephone line cord to a different jack and try again.

LAn overseas transmission error occurred. Try using the overseas mode (feature #23 on page 68).

DOCUMENT JAMMED

LThe document is jammed. Remove the jammed document (page 101).

ERROR-NOT YOUR UNIT (Code: 54, 59, 70)

LA transmission or reception error occurred because of a problem with the other party’s fax machine. Check with the other party.

JUNK FAX PROH. REJECT

LThe fax was rejected by the junk fax prohibitor feature (page 57).

MEMORY FULL

LThe memory is full of received documents due to a lack of recording paper, a lack of ink film or a recording paper jam. Install paper (page 19), install ink film (page 16) or clear the jammed paper (page 98).

NO DOCUMENT

LThe document was not fed into the unit properly. Re-insert it and try again.

OTHER FAX NOT RESPONDING

LThe other party’s fax machine is busy or has run out of recording paper. Try again.

LThe other party’s fax machine rings too many

times. Send the fax manually (page 48).

LThe other party’s machine is not a fax machine. Check with the other party.

LThe number you dialled is not in service.

PRESSED THE STOP KEY

L{STOP} was pressed, and fax transmission or reception was cancelled.

OK

LFax transmission or reception was successful.

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Contents KX-FC231NZ Open How to use the operating instructionsBase unit Location of ControlsHandset Buttons Listed in alphabetical orderKX-FC235AL Attach your sales receipt hereKX-FC231NZ TrademarksFor New Zealand users For Australian usersService difficulties InstallationImportant information for Australian users Instructions to customerImportant safety instructions Battery For best performance Phonebook Before calling back102 101103 105Quantity Included accessoriesFor Australian users For New Zealand usersAvailable accessories Accessory informationFor Users in New Zealand General Warning Important NoticeButton descriptions of the base unit Button descriptions of the handset Display icon Meaning Display descriptions of the handsetDisplay icons Overview Installing the ink film Ink film installation / replacementIncorrect CorrectReplacing the ink film Paper trayCorrectIncorrect Recording paperInstalling the batteries Battery installation / replacementReplacing the batteries Panasonic batteries. See page 11 forConnections Battery strength Battery chargeBattery icons Battery strength Battery lifePower on Turning the handset power ON/OFFPower OFF Base unit help functionRinger volume Adjusting handset Adjusting base unit VolumeINT Ring toneWith the handset Date and timeExample 315 PM 12-hour time entry Example 10 August, 2005 Press 10 08With the base unit Your logoSET Menu Example 315PM 12-hour time entry 1. Press 03Keypad Characters To select characters using a or BTo enter your logo Example Bill To change uppercase or lowercase lettersYour FAX no Press SET Your fax numberExample +64 9 To delete a numberMaking phone calls Key lock MuteTo turn key lock OFF, press j/OK for about 2 seconds Digital SP-PHONE MuteAuto talk feature INT. Any key answer featureAnswering phone calls Handset phonebookEditing a stored item Making a phone call using the phonebookCategories Chain dial Erasing stored itemsOne touch dial Erase Digital SP-PHONE Base unit phonebookErasing a stored item Another method to erase a stored item Caller ID serviceHow Caller ID is displayed Changing category ring tones Category features for Caller ID subscribersUsing Caller ID type FAX/START Digital SP-PHONE Viewing and calling back using caller informationCaller ID Erasing caller information Editing a caller’s telephone number before calling backInto the handset phonebook Storing caller information into the phonebookInto the base unit phonebook To erase specific caller information Press Caller IDCall minder for New Zealand users only Voice mail service for Australian users onlyUsing public mailbox and private mailboxes SMS Short Message ServiceTurning SMS ON/OFF Changing SMS message centre numbersWriting and sending a new message Sending a messageDisplaying / Sending a saved message Receiving a messageEditing a saved message Erasing saved messagesErasing received messages Displaying a received messageStoring the sender’s number in the handset phonebook Editing the sender’s number before calling backChanging private mailbox settings Guide to SMS settingsStoring the PBX line access number for PBX users only Creating private mailboxesAvailable character entries for SMS How to enter charactersCharacter entry modes LetterWise character table for EnglishFollowing are used for both uppercase and lowercase Stop Redial FAX/START Digital SP-PHONE Sending a fax manuallyDocuments you can send Broadcast transmission Sending a fax using the base unit phonebookProgramming items into the broadcast memory Adding a new item into the broadcast memoryErasing a stored item from the broadcast memory To cancel broadcast transmissionSending the same document to pre-programmed parties To send the same document to a one-time group of partiesAuto receive Use only as a fax FAX only modeSelecting the way to use your fax machine Manual receive Use mostly as a telephone TEL modeHow to receive phone calls and faxes Stop FAX/START Digital SP-PHONE Activating TEL modeReceiving a fax manually Auto answer TAM/FAX Mode Activating TAM/FAX modeRing setting in TAM/FAX mode Receiving a fax automatically Auto answer onFAX only Mode Activating FAX only modeStoring undesired callers Activating the junk fax prohibitorTo display the junk fax prohibitor list To print the junk fax prohibitor listUsing with the ring detection feature Stop Start More copying featuresMaking a copy Default Setting Recording Original Paper size Document SizeA4, Letter LegalErasing your recorded greeting message Recording your greeting messageSET MIC Stop Erase GREETING/REC GREETING/CHECK Press GREETING/RECLeaving a message for others or yourself Listening to recorded messagesErasing recorded messages SET Stop Erase PlaybackFor voice mail/Call minder service subscribers Summary of remote operation Remote operation using remote commandsOperating from a remote location To turn on the auto answer setting Turn OFF auto answer settingSkip greeting message Recording a marker messageBase unit programming Programming basic featuresProgramming advanced features Basic features Advanced features Code #43 Setting the recording time alert Code #42 Setting the message alertCode #44 Setting the memory reception alert Code #46 Setting friendly receptionCode #67 Setting the incoming message monitor Code #58 Setting the scan contrastCode #68 Setting the Error Correction Mode ECM Code #76 Setting the connecting toneProgram code and direct command button Direct commands for programming features#80 Set default YES OFF #76 Connecting tone#36 Receiving reduction 72% 86% #39 Display contrastHandset programming Programmable Features Night mode AlarmProgrammable functions Ringer optionsDisplay setup Other options Call optionsChanging the recall time Programmable functions using the base unit PINSetting pause length Selecting area codes to be deleted automatically Setting call restrictionStoring/changing emergency numbers Changing the base unit PIN personal identification number Resetting handset programming that uses the base unit PINRegistering a handset to a base unit Operating additional unitsCancelling a base unit Cancelling a handsetHandset locator Increasing the range of the base unitExample When handset 1 transfers a call to handset Handset Example When handset 1 calls handset HandsetIntercom between handsets Transferring calls between handsets / Conference calls Copying all stored items Copying handset phonebook items Copying a stored item Alphabet character table ABC Numeric entry table Available character entries for the handsetLetterWise character table for English KX-FC235AL only Cyrillic character table P Greek character table M Extended 1 character table NExtended 2 character table O Error messages Reports Display Cause and Solution Error messages Base unit displayPlease use genuine Panasonic replacement film Service personnelTransmission error occurred. Try again Unnecessary messagesGeneral When a function does not work, check hereInitial settings Returns to standby mode Problem Cause & Solution Speakerphone is notProblem Cause & Solution Handset does not Charging but the batteryDocuments using Problem Cause & SolutionIs pressed Static, sound cuts in/outFax receiving Fax sendingWhen an extension Receiving modeDocuments automatically Display showsAnswering machine CopyingSMS KX-FC235AL only If a power failure occurs Recording paper jams When the recording paper has jammed in the unitCorrect START1 When the recording paper was not fed into the unit properlyDocument jams sending Do not use paper products, such as paper towels or tissues Document feeder / scanner glass cleaningThermal head cleaning 104 Reference lists and reports Base unit only Specifications RF transmission power Approx mW Operating environment Duplex procedureMass Weight Approx g StandardIndex 109 110 111 Panasonic New Zealand Limited Sales Department Panasonic Australia Pty. LimitedManufacturer Panasonic Communications Malaysia Sdn. Bhd Global web site Copyright PFQX2248ZA CM0605DT0