Panasonic KX-FC231NZ, KX-FC235AL Error messages Base unit display, Display Cause and Solution

Page 90

13. Help

13.2 Error messages – Base unit display

If the unit detects a problem, one or more of the following messages will appear on the display.

Display

Cause and Solution

“CALL SERVICE”

L There is something wrong with the unit. Contact our service

 

personnel.

“CHECK DOCUMENT”

L The document was not fed into the unit properly. Re-insert the

 

document. If misfeeding occurs frequently, clean the document

 

feeder rollers (page 102) and try again.

 

L Attempted to send a document longer than 600 mm. Press

 

{STOP} to remove the document. Divide the document into two or

 

more sheets and try again.

 

 

“CHECK FILM”

L The ink film is empty. Replace the ink film with a new one (page

 

18).

 

L The ink film is not installed. Install it (page 16).

 

L The ink film is slack or creased. Tighten it (see step 5 on page 17).

 

 

“CHECK MEMORY”

L Memory (telephone numbers, parameters, etc.) has been erased.

 

Re-program.

“CHECK PAPER”

L Recording paper is not installed or the unit has run out of paper.

 

Install paper and press {START} to clear the message.

 

L The recording paper was not fed into the unit properly (page 100).

 

Reinstall paper (page 19) and press {START} to clear the

 

message.

 

L The recording paper has jammed near the recording paper

 

entrance. Clear the jammed paper (page 98) and press {START}

 

to clear the message.

 

 

“COVER OPEN”

L The back cover is open. Close it.

“FAX IN MEMORY”

L The unit has a document in memory. See the other displayed

 

message instructions to print out the document. For fax memory

 

capacity, see page 106.

 

 

“FAX MEMORY FULL”

L The memory is full of received documents due to a lack of

 

recording paper, a lack of ink film or a recording paper jam. Install

 

paper (page 19), install ink film (page 16) or clear the jammed

 

paper (page 98).

 

L When performing memory transmission, the document being

 

stored exceeded the memory capacity of the unit. Send the entire

 

document manually.

 

 

“FILM EMPTY”

L The ink film is empty. Replace the ink film with a new one (page

 

18).

 

L The ink film is slack. Tighten it (see step 5 on page 17) and install

 

again.

 

L The fax machine is positioned near appliances such as TVs or

 

speakers which generate an intense magnetic field.

 

 

“FILM NEAR EMPTY”

L The remaining ink film is low. Prepare a new ink film (page 11).

“MEMORY FULL”

L When making a copy, the document being stored exceeded the

 

memory capacity of the unit. Press {STOP} to clear the message.

 

Divide the document into sections.

 

 

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Contents KX-FC231NZ How to use the operating instructions OpenHandset Location of ControlsBase unit Buttons Listed in alphabetical orderKX-FC231NZ Attach your sales receipt hereKX-FC235AL TrademarksFor Australian users For New Zealand usersImportant information for Australian users InstallationService difficulties Instructions to customerImportant safety instructions Battery For best performance Before calling back Phonebook103 101102 105For Australian users Included accessoriesQuantity For New Zealand usersFor Users in New Zealand General Warning Accessory informationAvailable accessories Important NoticeButton descriptions of the base unit Button descriptions of the handset Display descriptions of the handset Display iconsDisplay icon Meaning Overview Ink film installation / replacement Installing the ink filmCorrect IncorrectPaper tray Replacing the ink filmRecording paper CorrectIncorrectReplacing the batteries Battery installation / replacementInstalling the batteries Panasonic batteries. See page 11 forConnections Battery icons Battery strength Battery chargeBattery strength Battery lifePower OFF Turning the handset power ON/OFFPower on Base unit help functionINT Adjusting handset Adjusting base unit VolumeRinger volume Ring toneExample 315 PM 12-hour time entry Date and timeWith the handset Example 10 August, 2005 Press 10 08SET Menu Your logoWith the base unit Example 315PM 12-hour time entry 1. Press 03To enter your logo Example Bill To select characters using a or BKeypad Characters To change uppercase or lowercase lettersExample +64 9 Your fax numberYour FAX no Press SET To delete a numberMaking phone calls To turn key lock OFF, press j/OK for about 2 seconds MuteKey lock Digital SP-PHONE MuteAnswering phone calls INT. Any key answer featureAuto talk feature Handset phonebookMaking a phone call using the phonebook CategoriesEditing a stored item Erasing stored items One touch dialChain dial Base unit phonebook Erasing a stored itemErase Digital SP-PHONE Caller ID service How Caller ID is displayedAnother method to erase a stored item Category features for Caller ID subscribers Using Caller ID typeChanging category ring tones Viewing and calling back using caller information Caller IDFAX/START Digital SP-PHONE Editing a caller’s telephone number before calling back Erasing caller informationInto the base unit phonebook Storing caller information into the phonebookInto the handset phonebook To erase specific caller information Press Caller IDVoice mail service for Australian users only Call minder for New Zealand users onlyTurning SMS ON/OFF SMS Short Message ServiceUsing public mailbox and private mailboxes Changing SMS message centre numbersSending a message Writing and sending a new messageEditing a saved message Receiving a messageDisplaying / Sending a saved message Erasing saved messagesStoring the sender’s number in the handset phonebook Displaying a received messageErasing received messages Editing the sender’s number before calling backStoring the PBX line access number for PBX users only Guide to SMS settingsChanging private mailbox settings Creating private mailboxesCharacter entry modes How to enter charactersAvailable character entries for SMS LetterWise character table for EnglishFollowing are used for both uppercase and lowercase Sending a fax manually Stop Redial FAX/START Digital SP-PHONEDocuments you can send Programming items into the broadcast memory Sending a fax using the base unit phonebookBroadcast transmission Adding a new item into the broadcast memorySending the same document to pre-programmed parties To cancel broadcast transmissionErasing a stored item from the broadcast memory To send the same document to a one-time group of partiesUse only as a fax FAX only mode Selecting the way to use your fax machineAuto receive Use mostly as a telephone TEL mode How to receive phone calls and faxesManual receive Activating TEL mode Receiving a fax manually Auto answerStop FAX/START Digital SP-PHONE Ring setting in TAM/FAX mode Activating TAM/FAX modeTAM/FAX Mode Receiving a fax automatically Auto answer onActivating FAX only mode FAX only ModeTo display the junk fax prohibitor list Activating the junk fax prohibitorStoring undesired callers To print the junk fax prohibitor listUsing with the ring detection feature More copying features Making a copyStop Start A4, Letter Setting Recording Original Paper size Document SizeDefault LegalSET MIC Stop Erase GREETING/REC GREETING/CHECK Recording your greeting messageErasing your recorded greeting message Press GREETING/RECErasing recorded messages Listening to recorded messagesLeaving a message for others or yourself SET Stop Erase PlaybackFor voice mail/Call minder service subscribers Remote operation using remote commands Operating from a remote locationSummary of remote operation Skip greeting message Turn OFF auto answer settingTo turn on the auto answer setting Recording a marker messageProgramming basic features Programming advanced featuresBase unit programming Basic features Advanced features Code #44 Setting the memory reception alert Code #42 Setting the message alertCode #43 Setting the recording time alert Code #46 Setting friendly receptionCode #68 Setting the Error Correction Mode ECM Code #58 Setting the scan contrastCode #67 Setting the incoming message monitor Code #76 Setting the connecting toneDirect commands for programming features Program code and direct command button#36 Receiving reduction 72% 86% OFF #76 Connecting tone#80 Set default YES #39 Display contrastHandset programming Programmable Features Programmable functions AlarmNight mode Ringer optionsDisplay setup Call options Other optionsProgrammable functions using the base unit PIN Setting pause lengthChanging the recall time Setting call restriction Storing/changing emergency numbersSelecting area codes to be deleted automatically Resetting handset programming that uses the base unit PIN Changing the base unit PIN personal identification numberOperating additional units Registering a handset to a base unitHandset locator Cancelling a handsetCancelling a base unit Increasing the range of the base unitIntercom between handsets Example When handset 1 calls handset HandsetExample When handset 1 transfers a call to handset Handset Transferring calls between handsets / Conference callsCopying handset phonebook items Copying a stored itemCopying all stored items Available character entries for the handset LetterWise character table for English KX-FC235AL onlyAlphabet character table ABC Numeric entry table Greek character table M Extended 1 character table N Extended 2 character table OCyrillic character table P Error messages Reports Error messages Base unit display Display Cause and SolutionTransmission error occurred. Try again Service personnelPlease use genuine Panasonic replacement film Unnecessary messagesWhen a function does not work, check here Initial settingsGeneral Problem Cause & Solution Handset does not Problem Cause & Solution Speakerphone is notReturns to standby mode Charging but the batteryIs pressed Problem Cause & SolutionDocuments using Static, sound cuts in/outFax sending Fax receivingDocuments automatically Receiving modeWhen an extension Display showsCopying Answering machineSMS KX-FC235AL only If a power failure occurs When the recording paper has jammed in the unit Recording paper jamsCorrect When the recording paper was not fed into the unit properly START1Document jams sending Document feeder / scanner glass cleaning Do not use paper products, such as paper towels or tissuesThermal head cleaning 104 Reference lists and reports Base unit only Specifications Mass Weight Approx g Duplex procedureRF transmission power Approx mW Operating environment StandardIndex 109 110 111 Manufacturer Panasonic Communications Malaysia Sdn. Bhd Sales Department Panasonic Australia Pty. LimitedPanasonic New Zealand Limited Global web site Copyright PFQX2248ZA CM0605DT0
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