Panasonic KX-FC235AL manual Problem Cause & Solution Speakerphone is not, Working, Displayed, Ring

Page 93

	13. Help

Problem	Cause & Solution
The speakerphone is not	L Use the speakerphone in a quiet room.
working.	L If you have difficulty hearing the other party, adjust the volume.

I cannot locate a handset.	L The called handset is too far from the base unit.
	L The called handset is in use. Try again later.

Caller information is not	L You have not subscribed to Caller ID service.
displayed.	L The caller requested not to send his/her information.
	L For Australian users:
	Your unit is connected to a telephone line with ADSL service. We
	recommend connecting a filter (contact your ADSL service
	provider) to the telephone line between the base unit and the
	telephone line jack.
	For New Zealand users:
	Your unit is connected to a telephone line with ADSL (JetStream)
	service. We recommend that you contact your ADSL service
	provider to have an ADSL Splitter installed. We do not recommend
	the use of generic ADSL filters.

While viewing caller	L Do not pause for over 1 minute on the handset or 3 minutes on the
information, the display	base unit while searching.
returns to standby mode.

13.3.3 Handset

Problem	Cause & Solution
The handset does not	L Make sure that the batteries are installed correctly (page 20).
work.	L Fully charge the batteries (page 22).
	L Clean the charge contacts and charge again (page 22).
	L Turn the handset power OFF, then ON (page 23).
	L Check that the power cord is connected properly.
	L The handset has not been registered to the base unit. Register the
	handset (page 81).
	L Re-install the batteries (page 20) and fully charge them.

The handset display is	L The handset is not turned ON. Turn the power ON (page 23).
blank.

The handset will not turn	L Make sure that the batteries are installed correctly (page 20).
ON.	L Fully charge the batteries (page 22).
	L Clean the charge contacts and charge again (page 22).

w is flashing.	L The handset is not registered to the base unit. Register it (page
	81).
	L The handset is too far from the base unit. Move closer.
	L The power cord is not connected. Check the connections.
	L You are using the handset or base unit in an area with high
	electrical interference. Locate the handset and base unit away from
	interference sources, such as antenna and mobile phones.

The handset does not	L The night mode feature is turned ON. Turn it OFF (page 75).
ring.	L The ringer volume is turned OFF. Adjust it (page 24).

The batteries should be	L Clean the charge contacts and charge again (page 22).
charging but the battery	L The power cord is disconnected. Plug in the power cord.
icon does not change.

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Contents KX-FC231NZ Open How to use the operating instructionsBase unit Location of ControlsHandset Buttons Listed in alphabetical orderKX-FC235AL Attach your sales receipt hereKX-FC231NZ TrademarksFor New Zealand users For Australian usersService difficulties InstallationImportant information for Australian users Instructions to customerImportant safety instructions Battery For best performance Phonebook Before calling back102 101103 105Quantity Included accessoriesFor Australian users For New Zealand usersAvailable accessories Accessory informationFor Users in New Zealand General Warning Important NoticeButton descriptions of the base unit Button descriptions of the handset Display descriptions of the handset Display iconsDisplay icon Meaning Overview Installing the ink film Ink film installation / replacementIncorrect CorrectReplacing the ink film Paper trayCorrectIncorrect Recording paperInstalling the batteries Battery installation / replacementReplacing the batteries Panasonic batteries. See page 11 forConnections Battery strength Battery chargeBattery icons Battery strength Battery lifePower on Turning the handset power ON/OFFPower OFF Base unit help functionRinger volume Adjusting handset Adjusting base unit VolumeINT Ring toneWith the handset Date and timeExample 315 PM 12-hour time entry Example 10 August, 2005 Press 10 08With the base unit Your logoSET Menu Example 315PM 12-hour time entry 1. Press 03Keypad Characters To select characters using a or BTo enter your logo Example Bill To change uppercase or lowercase lettersYour FAX no Press SET Your fax numberExample +64 9 To delete a numberMaking phone calls Key lock MuteTo turn key lock OFF, press j/OK for about 2 seconds Digital SP-PHONE MuteAuto talk feature INT. Any key answer featureAnswering phone calls Handset phonebookMaking a phone call using the phonebook CategoriesEditing a stored item Erasing stored items One touch dialChain dial Base unit phonebook Erasing a stored itemErase Digital SP-PHONE Caller ID service How Caller ID is displayedAnother method to erase a stored item Category features for Caller ID subscribers Using Caller ID typeChanging category ring tones Viewing and calling back using caller information Caller IDFAX/START Digital SP-PHONE Erasing caller information Editing a caller’s telephone number before calling backInto the handset phonebook Storing caller information into the phonebookInto the base unit phonebook To erase specific caller information Press Caller IDCall minder for New Zealand users only Voice mail service for Australian users onlyUsing public mailbox and private mailboxes SMS Short Message ServiceTurning SMS ON/OFF Changing SMS message centre numbersWriting and sending a new message Sending a messageDisplaying / Sending a saved message Receiving a messageEditing a saved message Erasing saved messagesErasing received messages Displaying a received messageStoring the sender’s number in the handset phonebook Editing the sender’s number before calling backChanging private mailbox settings Guide to SMS settingsStoring the PBX line access number for PBX users only Creating private mailboxesAvailable character entries for SMS How to enter charactersCharacter entry modes LetterWise character table for EnglishFollowing are used for both uppercase and lowercase Stop Redial FAX/START Digital SP-PHONE Sending a fax manuallyDocuments you can send Broadcast transmission Sending a fax using the base unit phonebookProgramming items into the broadcast memory Adding a new item into the broadcast memoryErasing a stored item from the broadcast memory To cancel broadcast transmissionSending the same document to pre-programmed parties To send the same document to a one-time group of partiesUse only as a fax FAX only mode Selecting the way to use your fax machineAuto receive Use mostly as a telephone TEL mode How to receive phone calls and faxesManual receive Activating TEL mode Receiving a fax manually Auto answerStop FAX/START Digital SP-PHONE TAM/FAX Mode Activating TAM/FAX modeRing setting in TAM/FAX mode Receiving a fax automatically Auto answer onFAX only Mode Activating FAX only modeStoring undesired callers Activating the junk fax prohibitorTo display the junk fax prohibitor list To print the junk fax prohibitor listUsing with the ring detection feature More copying features Making a copyStop Start Default Setting Recording Original Paper size Document SizeA4, Letter LegalErasing your recorded greeting message Recording your greeting messageSET MIC Stop Erase GREETING/REC GREETING/CHECK Press GREETING/RECLeaving a message for others or yourself Listening to recorded messagesErasing recorded messages SET Stop Erase PlaybackFor voice mail/Call minder service subscribers Remote operation using remote commands Operating from a remote locationSummary of remote operation To turn on the auto answer setting Turn OFF auto answer settingSkip greeting message Recording a marker messageProgramming basic features Programming advanced featuresBase unit programming Basic features Advanced features Code #43 Setting the recording time alert Code #42 Setting the message alertCode #44 Setting the memory reception alert Code #46 Setting friendly receptionCode #67 Setting the incoming message monitor Code #58 Setting the scan contrastCode #68 Setting the Error Correction Mode ECM Code #76 Setting the connecting toneProgram code and direct command button Direct commands for programming features#80 Set default YES OFF #76 Connecting tone#36 Receiving reduction 72% 86% #39 Display contrastHandset programming Programmable Features Night mode AlarmProgrammable functions Ringer optionsDisplay setup Other options Call optionsProgrammable functions using the base unit PIN Setting pause lengthChanging the recall time Setting call restriction Storing/changing emergency numbersSelecting area codes to be deleted automatically Changing the base unit PIN personal identification number Resetting handset programming that uses the base unit PINRegistering a handset to a base unit Operating additional unitsCancelling a base unit Cancelling a handsetHandset locator Increasing the range of the base unitExample When handset 1 transfers a call to handset Handset Example When handset 1 calls handset HandsetIntercom between handsets Transferring calls between handsets / Conference callsCopying handset phonebook items Copying a stored itemCopying all stored items Available character entries for the handset LetterWise character table for English KX-FC235AL onlyAlphabet character table ABC Numeric entry table Greek character table M Extended 1 character table N Extended 2 character table OCyrillic character table P Error messages Reports Display Cause and Solution Error messages Base unit displayPlease use genuine Panasonic replacement film Service personnelTransmission error occurred. Try again Unnecessary messagesWhen a function does not work, check here Initial settingsGeneral Returns to standby mode Problem Cause & Solution Speakerphone is notProblem Cause & Solution Handset does not Charging but the batteryDocuments using Problem Cause & SolutionIs pressed Static, sound cuts in/outFax receiving Fax sendingWhen an extension Receiving modeDocuments automatically Display showsAnswering machine CopyingSMS KX-FC235AL only If a power failure occurs Recording paper jams When the recording paper has jammed in the unitCorrect START1 When the recording paper was not fed into the unit properlyDocument jams sending Do not use paper products, such as paper towels or tissues Document feeder / scanner glass cleaningThermal head cleaning 104 Reference lists and reports Base unit only Specifications RF transmission power Approx mW Operating environment Duplex procedureMass Weight Approx g StandardIndex 109 110 111 Panasonic New Zealand Limited Sales Department Panasonic Australia Pty. LimitedManufacturer Panasonic Communications Malaysia Sdn. Bhd Global web site Copyright PFQX2248ZA CM0605DT0