Panasonic KX-FC235AL, KX-FC231NZ manual Fax sending, Fax receiving

Page 95

 

 

13. Help

 

 

 

Problem

 

Cause & Solution

I cannot register a

 

L The maximum number of base units are already registered to the

handset to a base unit.

 

handset. Cancel unused base unit registrations from the handset

 

 

(page 82).

 

 

L The maximum number of handsets are already registered to the

 

 

base unit. Cancel unused handset registrations from the base unit

 

 

(page 82).

 

 

L You entered the wrong PIN. If you forget your PIN, consult your

 

 

nearest Panasonic service centre.

 

 

L Locate the handset and the base unit away from other electrical

 

 

appliances.

 

 

 

13.3.4 Fax – sending

 

 

 

 

Problem

 

Cause & Solution

I cannot send documents.

 

L The other party’s fax machine is busy or has run out of recording

 

 

paper. Try again.

 

 

L The other party does not have a fax machine. Check with the other

 

 

party.

 

 

L The other party’s fax machine failed to answer the fax

 

 

automatically. Send the fax manually (page 48).

 

 

L The memory is full of received documents and the quick scan

 

 

(feature #34 on page 68) is ON. Turn this feature OFF, and send

 

 

the fax again.

 

 

 

I cannot send a fax

 

L Use the overseas transmission mode of feature #23 (page 68).

overseas.

 

L Add two pauses at the end of the telephone number or dial

 

 

manually.

 

 

 

The other party complains

 

L If your line has special telephone services such as call waiting, the

that letters on their

 

service may have been activated during fax transmission. Connect

received document are

 

the unit to a line that does not have these services.

distorted or not clear.

 

L Another telephone on the same line is off the hook. Hang up the

 

 

telephone and try again.

 

 

L Try copying the document. If the copied image is clear, there may

 

 

be something wrong with the other party’s machine.

 

 

L Adjust the scan contrast using feature #58 (page 70).

 

 

 

The other party complains

 

L The scanner glass, white plate or rollers are dirty with correction

that black lines, white

 

fluid, etc. Clean them (page 102). Please do not insert a document

lines or smudges appear

 

before correction fluid has dried completely.

on their received

 

 

document.

 

 

 

 

 

13.3.5 Fax – receiving

 

 

 

 

Problem

 

Cause & Solution

I cannot receive

 

L The ink film is empty. Replace the ink film with a new one (page

documents.

 

18).

 

 

 

93

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Contents KX-FC231NZ Open How to use the operating instructionsButtons Listed in alphabetical order Location of ControlsBase unit HandsetTrademarks Attach your sales receipt hereKX-FC235AL KX-FC231NZFor New Zealand users For Australian usersInstructions to customer InstallationService difficulties Important information for Australian usersImportant safety instructions Battery For best performance Phonebook Before calling back105 101102 103For New Zealand users Included accessoriesQuantity For Australian usersImportant Notice Accessory informationAvailable accessories For Users in New Zealand General WarningButton descriptions of the base unit Button descriptions of the handset Display icon Meaning Display descriptions of the handsetDisplay icons Overview Installing the ink film Ink film installation / replacementIncorrect CorrectReplacing the ink film Paper trayCorrectIncorrect Recording paperPanasonic batteries. See page 11 for Battery installation / replacementInstalling the batteries Replacing the batteriesConnections Battery life Battery chargeBattery strength Battery icons Battery strengthBase unit help function Turning the handset power ON/OFFPower on Power OFFRing tone Adjusting handset Adjusting base unit VolumeRinger volume INTExample 10 August, 2005 Press 10 08 Date and timeWith the handset Example 315 PM 12-hour time entryExample 315PM 12-hour time entry 1. Press 03 Your logoWith the base unit SET MenuTo change uppercase or lowercase letters To select characters using a or BKeypad Characters To enter your logo Example BillTo delete a number Your fax numberYour FAX no Press SET Example +64 9Making phone calls Digital SP-PHONE Mute MuteKey lock To turn key lock OFF, press j/OK for about 2 secondsHandset phonebook INT. Any key answer featureAuto talk feature Answering phone callsEditing a stored item Making a phone call using the phonebookCategories Chain dial Erasing stored itemsOne touch dial Erase Digital SP-PHONE Base unit phonebookErasing a stored item Another method to erase a stored item Caller ID serviceHow Caller ID is displayed Changing category ring tones Category features for Caller ID subscribersUsing Caller ID type FAX/START Digital SP-PHONE Viewing and calling back using caller informationCaller ID Erasing caller information Editing a caller’s telephone number before calling backTo erase specific caller information Press Caller ID Storing caller information into the phonebookInto the handset phonebook Into the base unit phonebookCall minder for New Zealand users only Voice mail service for Australian users onlyChanging SMS message centre numbers SMS Short Message ServiceUsing public mailbox and private mailboxes Turning SMS ON/OFFWriting and sending a new message Sending a messageErasing saved messages Receiving a messageDisplaying / Sending a saved message Editing a saved messageEditing the sender’s number before calling back Displaying a received messageErasing received messages Storing the sender’s number in the handset phonebookCreating private mailboxes Guide to SMS settingsChanging private mailbox settings Storing the PBX line access number for PBX users onlyLetterWise character table for English How to enter charactersAvailable character entries for SMS Character entry modesFollowing are used for both uppercase and lowercase Stop Redial FAX/START Digital SP-PHONE Sending a fax manuallyDocuments you can send Adding a new item into the broadcast memory Sending a fax using the base unit phonebookBroadcast transmission Programming items into the broadcast memoryTo send the same document to a one-time group of parties To cancel broadcast transmissionErasing a stored item from the broadcast memory Sending the same document to pre-programmed partiesAuto receive Use only as a fax FAX only modeSelecting the way to use your fax machine Manual receive Use mostly as a telephone TEL modeHow to receive phone calls and faxes Stop FAX/START Digital SP-PHONE Activating TEL modeReceiving a fax manually Auto answer Receiving a fax automatically Auto answer on Activating TAM/FAX modeTAM/FAX Mode Ring setting in TAM/FAX modeFAX only Mode Activating FAX only modeTo print the junk fax prohibitor list Activating the junk fax prohibitorStoring undesired callers To display the junk fax prohibitor listUsing with the ring detection feature Stop Start More copying featuresMaking a copy Legal Setting Recording Original Paper size Document SizeDefault A4, LetterPress GREETING/REC Recording your greeting messageErasing your recorded greeting message SET MIC Stop Erase GREETING/REC GREETING/CHECKSET Stop Erase Playback Listening to recorded messagesLeaving a message for others or yourself Erasing recorded messagesFor voice mail/Call minder service subscribers Summary of remote operation Remote operation using remote commandsOperating from a remote location Recording a marker message Turn OFF auto answer settingTo turn on the auto answer setting Skip greeting messageBase unit programming Programming basic featuresProgramming advanced features Basic features Advanced features Code #46 Setting friendly reception Code #42 Setting the message alertCode #43 Setting the recording time alert Code #44 Setting the memory reception alertCode #76 Setting the connecting tone Code #58 Setting the scan contrastCode #67 Setting the incoming message monitor Code #68 Setting the Error Correction Mode ECMProgram code and direct command button Direct commands for programming features#39 Display contrast OFF #76 Connecting tone#80 Set default YES #36 Receiving reduction 72% 86%Handset programming Programmable Features Ringer options AlarmNight mode Programmable functionsDisplay setup Other options Call optionsChanging the recall time Programmable functions using the base unit PINSetting pause length Selecting area codes to be deleted automatically Setting call restrictionStoring/changing emergency numbers Changing the base unit PIN personal identification number Resetting handset programming that uses the base unit PINRegistering a handset to a base unit Operating additional unitsIncreasing the range of the base unit Cancelling a handsetCancelling a base unit Handset locatorTransferring calls between handsets / Conference calls Example When handset 1 calls handset HandsetExample When handset 1 transfers a call to handset Handset Intercom between handsetsCopying all stored items Copying handset phonebook itemsCopying a stored item Alphabet character table ABC Numeric entry table Available character entries for the handsetLetterWise character table for English KX-FC235AL only Cyrillic character table P Greek character table M Extended 1 character table NExtended 2 character table O Error messages Reports Display Cause and Solution Error messages Base unit displayUnnecessary messages Service personnelPlease use genuine Panasonic replacement film Transmission error occurred. Try againGeneral When a function does not work, check hereInitial settings Charging but the battery Problem Cause & Solution Speakerphone is notReturns to standby mode Problem Cause & Solution Handset does notStatic, sound cuts in/out Problem Cause & SolutionDocuments using Is pressedFax receiving Fax sendingDisplay shows Receiving modeWhen an extension Documents automaticallyAnswering machine CopyingSMS KX-FC235AL only If a power failure occurs Recording paper jams When the recording paper has jammed in the unitCorrect START1 When the recording paper was not fed into the unit properlyDocument jams sending Do not use paper products, such as paper towels or tissues Document feeder / scanner glass cleaningThermal head cleaning 104 Reference lists and reports Base unit only Specifications Standard Duplex procedureRF transmission power Approx mW Operating environment Mass Weight Approx gIndex 109 110 111 Global web site Copyright PFQX2248ZA CM0605DT0 Sales Department Panasonic Australia Pty. LimitedPanasonic New Zealand Limited Manufacturer Panasonic Communications Malaysia Sdn. Bhd
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