BT 65, Colour Printer manual Error codes, Receiver does not Answer

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PaperJet 65 user guide – Edition 3 – 8.10.01

Error codes

Other problems may be accompanied by a display of ERROR CODE and a number. Check the number against the list below.

CODE	MESSAGE	ERROR CAUSE	ACTION

OK	No message. Operation completed		No action.
	successfully

03	RECEIVER DOES NOT ANSWER	The number you are calling does not	Check for dial tone by lifting the
		answer or is not a fax or there is no	handset and if OK try calling again.
		dial tone.

04	ERR.WHILE TRANSMITTING	A problem has occurred while	Send again starting from the
	RESEND FROM PAGE: nn	sending a fax. “nn” = page number	page shown in the report.
		on the which the error occurred.

05	RESEND PAGES:	The machine you are calling	Send again starting from the page
	nn, nn	detected errors during the send.	shown in the report.
		“nn” = page number on which
		the error occurred.

07	DOCUMENT TOO LONG or	Transmission time for a page exceeds	Try sending again.
	SENDING STOPPED	the permitted limit.

08	CHECK THE DOCUMENT	Optical scanner unable to read	Remove and re-insert document in
		the document or document may be	the feeder and try again.
		too long.	Check paper is not longer than
			360mm (US Legal Length).

09	STOP PRESSED	You have stopped the machine.	No action.

10	No message	Fax has detected an error while	Ask sender to send fax again.
		receiving a fax.

11	No message	Printer problem while receiving a fax.	Correct the printing problem, then
		Document stored in the memory	wait for the stored document to be
		but the memory capacity has been	printed. Ask sender to fax the rest
		exceeded.	of the document.

13	ERRORS WHILE POLLING	Polled fax machine has no document	Contact the sender.
		ready or was not set for polling.

16	POWER FAILURE ON PAGE	Power failure while sending or	Send again from the page shown on
		receiving a document.	the report.

(OK)	No message.	Document has been received but	Contact sender.
		printing quality is poor.

OCC	LINE BUSY	The line is engaged.	Try again later.

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Contents PaperJet Page PaperJet 65 user guide Edition 3 At a glance Document feeder width guidesPaperJet Page Key features To print from your PCThis guide Using the PC print facility IntroductionUnpacking your PaperJet For your recordsSafety information Setting up Plan the location of your PaperJetConnect the handset Fit the paper supportConnect the mains power Load paper Automatic RX Check Print HeadIf necessary, check the paper size setting Install the starter print cartridgeAutomatic print quality test Check Print OUT = Exit 0 = RepeatSet the date and time Enter your name and fax numberDisplay shows Format DD/MM/YY Display shows TEL. Line SET-UPDisplay shows Various Settings Connecting to your PCTo set the position of your fax header InsideSetting the contrast and resolution Using your PaperJetSending faxes To select the default resolution setting To display Date and Time To display Various SettingsTo send a fax To dial and hear the progress of your fax callTo switch document retransmission on/off To dial using the handsetTo redial the last number To send a fax at a pre-set time delayed faxing To change the details of a pre-set faxHhmm Automatic RX TX ATTo change, re-send or cancel a stored document SETTING?To broadcast a document To fax from memoryReceiving faxes ANOTHER? YES Using the one-touch memoriesTo store a one touch entry To send a one-touch fax Using the speed-dial memoriesDial FAX Call Code or To send a speed dial faxTo edit or delete a speed dial entry Reports and lists Delay List OFF To request immediate print-outsReport REP onTo print the configuration, speed dial and one-touch lists Making and receiving phone callsTo print the set-up list To make a phone callTo put a caller on hold To make a speed dial callTEL Call Code or Copying documents To stop copyingTo copy a document 100% Text NormalUsing the answering machine To record your OGMs message and forwarding announcementRecord OGM # Or Record OGM # Or REC.FORW.ANNOUNCAdjusting the volume To switch the answering machine on/offTo play back OGM 1 or OGM2 To record a memoTo play your messages To skip forwards or backwards through your messagesTo delete individual messages To delete all messages that have been played backForwarding OFF To forward new messagesType TEL. Number To set Announce Only Recording capacityTo set the maximum message length To switch Call screening on/off WeekTo lock/unlock the answering machine UnlockTo change your Remote access code Remote accessTo operate the answering machine from another phone To switch toll saver on/off To TAD/FAX RX modeAdditional features To set the print qualityCopy High Quality High QualTo adjust the ringer volume To receive a document longer than the paper sizeDisplay shows TEL.LINE SET-UP HighTo switch remote start off/on To adjust the duration of the phone callAlert beeps To switch the fax tones on and off To adjust the loudspeaker volumeTo adjust the volume of the buzzer To adjust the speed a fax is sent atTo switch ECM mode on/off PollingTo poll a document from another fax machine NumberTo cancel polling To display Cancel SETTING?To set a document for polling by another fax machine To change a polling time and numberTo change the silence detection time Caller DisplayLapse Call Sign Distinctive ringing To learn the ring melodyRing OFF PatternConnecting to a switchboard To set the dialling mode and accessNumber EXT. Line PrefixUsing the External button To switch dialling mode during a callHelp You cannot print faxes or copy documents Your machine does not receive faxes automaticallyYour machine prints out completely blank copies Error codes Receiver does not AnswerError messages Beeps Memory capacityMaintenance Cleaning your PaperJetChanging the printhead/cartridge assembly Changing the printhead/cartridgeChanging the ink cartridge Manually cleaning the printhead contacts To clean the print head and nozzlesNEW Head OFF Cleaning the print head pad Cleaning the optical scannerPress Removing jammed pagesDimensions Technical informationTTE Index PaperJet 65 user guide Edition 3 PaperJet 65 user guide Edition 3 PaperJet 65 user guide Edition 3 Offices worldwide