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the modem. You can contact AirLink Support for a Guide on how to use your Air- Link modem with a portable battery.

I’m Having Problems getting my Raven registered (activated or provisioned) with Verizon, what could be the problem?

There are several error messages that might appear during the registration process:

No Service

Network Negotiation Failed

Network Authentication Failed

These problems are frequently caused by account related issues. The problems potentially involve an incorrectly configured account or incorrectly input/provi- sioned account information. The best troubleshooting step is to re-provision the Raven, confirming the account is configured for the proper data plan and modem or simply work with Verizon to create a new account.

Why Can’t I reach my Raven from the Internet? What is a Restricted or Private IP?

On Verizon’s network, for security reasons, there are some accounts set up to be restricted to communication only from other devices on their network, called a Restricted IP or a Private IP. If you had two modems on Verizon’s network, they could communicate, but your computer, not using Verizon as an ISP can’t. You could generally still access the Internet using your Raven’s restricted or private IP because the modem would use a proxy or gateway on Verizon’s network.

However, if you need to be able to contact your Raven (or the devices behind it) directly, instead of a Restricted IP (also called Private IP or Non-Routable IP), you will need to contact Verizon to get your account changed to an Unrestricted IP (also called Public IP).

What is the difference between Private Mode and Public Mode?

When your Raven is powered on, ALEOS, acting as a PPP client, negotiates a PPP session with Verizon’s network at the conclusion of which it is assigned an IP address by Verizon . How this address is further acted upon by the modem is deter- mined by Private or Public Mode.

Raven CDMA User Guide for Verizon, version 2.23

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Contents User Guide Raven Cdma User Guide for Verizon, version Contents Configuring Keepalive Data usage using Keepalive DNS Using Names Instead of IP addressesAT Mode PassThru Mode PPP Mode Slip Mode UDP Pad Mode TCP PAD ModeRaven Snmp Configuration Appendix 1 Specifications for the Raven CdmaConnecting the Antenna Connecting power Snmp OverviewAppendix 4 Example of the MIB trap What is RSSI? Why is the Rssi for my Raven negative?Support web site Contacting Technical Support Introduction to Raven Cdma Establishing a Internet Connection Cdma OverviewUsing Cdma to Communicate with Your Equipment Financial Point of Sale and Kiosk Common Uses for the RavenBackup connection to the Internet Quick Start Guide and Setup Wizard Connecting the Raven to your computerActivation of the Raven Setup Wizard Raven Indicator Lights Activating the Raven using AT CommandsRaven Cdma User Guide for Verizon, version Utilities for the Raven Wireless ACE 3G AirLink Configuration Executive ACEAceView AceNetAceView About Modem Modem Doctor IP Manager Fully Qualified Domain Name Dynamic Name ResolutionConfiguring the Raven for Dynamic IP Restrictions for Modem Name Wireless ACE Dynamic IP IP Manager configurationConfiguring DNS DNS Using Names Instead of IP addressesPPP-Peer Keepalive Configuring KeepaliveWireless ACE Keepalive Configuration Data usage using KeepaliveHost Modes AT Mode PassThru Mode Slip Mode PPP ModeATDT10.0.0.1CR ATDT10001CR ATD#19788CR UDP Auto Answer UDP Pad ModeReliable UDP Multicast UDP TCP PAD ModeTCP Auto Answer Hybrid ModesHybrid Mode Settings Modbus Overview Modbus/BSAP ConfigurationRemote Terminal Unit RTU TelemetrySupervisory Control and Data Acquisition Scada Programmable Logic Controller PLCRaven Modbus on UDP Modbus TCP/IPDefault Power-up Mode Configuring the Raven at the Polling Host for Modbus on UDPPort Dynamic IP IDs to IPsWireless ACE Modem Name and Domain Configuring the Remote Ravens for Modbus withDynamic IPs Host Raven IPRaven mounted in an enclosure with an RTU RTU settingsRTU to Raven setup Snmp Overview Simple Network Management Protocol SnmpManagement Information Base MIB Raven Snmp ConfigurationSnmp Traps Listening PortSecurity Level User Name and PasswordWireless ACE Changing the Raven Password Menu Option Trap Destination Connecting the Antenna Hardware InstallationConnecting the Raven to a computer or other device Connecting powerPhysical Characteristics Specifications for the Raven CdmaData Services & RF Features Cdma EnvironmentalPower consumption Power ManagementSerial Port Pin-outs Raven Cdma User Guide for Verizon, version Raven Mounting Bracket, part number 100-170-1009 a Mounting KitRaven Cdma User Guide for Verizon, version Using Wireless Ace AT CommandsWireless ACE Using AT Commands Using Telnet Terminal EmulationStartAll ProgramsAccessoriesCommunicationsHyperTerminal Direct Serial Connection HyperTerminal AT mode via TelnetHyperTerminal Comport Setting AT Command TablesInformation Commands Information and Status Command DetailsRaven Basic Commands common AT commands Basic CommandsNone Activation Activation Provisioning Cellular Network Verizon’s Cdma Cellular NetworkPassThru Local Network and Host ModesLocal Network and Host Modes This command is not pro Ceeded by ATParitystop bits S23=speed,databits Speed =Databits = 7 or Itystop bits Parity = Stopbits =Figured to ignore DTR. When Ignore DTR is enabled Slip Default N.n = subnet AtdtPPP Direct Communication Telnet When *CSX1=0Direct Communication Ppppp S53=methodd.d.d.d Method =Port Mm/dd/yyyy = Time and DateYyyy,hhmmss Hhmmss =Friends Mode Friends ModeFn=d.d.d.d DNSn=d.d.d.dKeepalive If *DOMAIN=eairlink.com, then when IP ManagerExample if *MODEMNAME=mymodem Raven Cdma User Guide for Verizon, version Modbus LoggingCannot be configured in Wireless ACE Modbus SettingsMLISTid=d.d.d.d D.d=IP orLow order 4 bits D.d = IP or Snmp Simple Network Management ProtocolSMTP/SMS Number= SMS Smtp email and SMS messagingNumber Name=C3211 Flag=0 Index=0-9Flag=1 Flag=2Other Other Settings AIRLINK-MIB Definitions = Begin Imports Example of the MIB trapRaven Cdma User Guide for Verizon, version Raven Cdma User Guide for Verizon, version Raven Cdma User Guide for Verizon, version Raven Cdma User Guide for Verizon, version Raven Cdma User Guide for Verizon, version Raven Cdma User Guide for Verizon, version END Raven Cdma User Guide for Verizon, version What is RSSI? Why is the Rssi for my Raven negative? Frequently Asked Questions FAQ and SolutionsWhat Type of Antenna is Best for my Raven? What is the Proper RF Coverage for my Raven?Dual-band DipoleCan I use a portable battery to power my Raven ? What do I need to power my Raven ?Mounts 103 Private Mode *HOSTPRIVMODE=1 Public Mode *HOSTPRIVMODE=0105 What is the COM1000?Wireless ACE Update PRL Wireless ACEAT Commands Wireless ACE Update PRL interface108 Contacting Technical Support Support web site