Samsung CLX-3175N, CLX-3175FW, CLX-3175FN, CLX-3170FN manual White spots appear on

Page 157

CONDITION

SUGGESTED SOLUTIONS

Toner specks

• The paper may not meet specifications; for

AaBbCc

example, the paper is too moist or too

rough. (See "Selecting print media" on

AaBbCc

page 30.)

AaBbCc

• The paper path may need cleaning. (See

"Cleaning the inside" on page 47.)

AaBbCc

 

AaBbCc

 

Dropouts

If faded areas, generally rounded, occur

 

randomly on the page:

AaBbCc

• A single sheet of paper may be defective.

AaBbCc

Try reprinting the job.

• The moisture content of the paper is

AaBbCc

uneven or the paper has moist spots on its

AaBbCc

surface. Try a different brand of paper.

(See "Selecting print media" on page 30.)

AaBbCc

• The paper lot is bad. The manufacturing

 

processes can cause some areas to reject

 

toner. Try a different kind or brand of

 

paper.

•Change the printer option and try again. Go to printer properties, click Paper tab, and set type to Thick Paper. Refer to the Software section for details.

If these steps do not correct the problem, contact a service representative.

White Spots

White spots appear on the page:

 

 

 

• The paper is too rough and a lot of dirt from

 

 

 

the paper falls to the inner devices within

 

 

 

the machine, which means the transfer belt

 

 

 

may be dirty. Clean the inside of your

 

 

 

machine. Contact a service representative.

 

 

 

• The paper path may need cleaning.

 

 

 

Contact a service representative.

 

 

 

 

 

 

 

 

Vertical lines

If black vertical streaks appear on the page:

 

 

 

• The drum inside the toner cartridge has

 

 

 

 

 

 

probably been scratched. Remove the

 

 

 

toner cartridge and install a new one. (See

 

 

 

"Replacing the toner cartridge" on

 

 

 

page 50.)

If white vertical streaks appear on the page:

•The surface of the LSU part inside the

machine may be dirty. Clean the LSU, contact a service representative.

Color or Black

If the amount of background shading becomes

background

unacceptable:

 

 

 

• Change to a lighter weight paper. (See

 

 

 

"Selecting print media" on page 30.)

 

 

 

• Check the machine’s environment: very dry

 

 

 

(low humidity) or high humidity (higher than

 

 

 

80% RH) conditions can increase the

 

 

 

amount of background shading.

 

 

 

• Remove the old toner cartridge and install

 

 

 

a new one. (See "Replacing the toner

 

 

 

cartridge" on page 50.)

 

 

 

 

CONDITION

 

SUGGESTED SOLUTIONS

 

 

 

 

 

Toner smear

•

Clean the inside of the machine. (See

 

 

 

 

"Cleaning the inside" on page 47.)

 

 

 

 

 

 

 

•

Check the paper type and quality. (See

 

 

 

 

"Selecting print media" on page 30.)

•Remove the toner cartridge and install a

new one. (See "Replacing the toner cartridge" on page 50.)

Vertical repetitive

If marks repeatedly appear on the printed side

defects

of the page at even intervals:

 

 

 

 

 

• The toner cartridge may be damaged. If a

 

 

 

 

 

repetitive mark occurs on the page, print a

 

 

 

 

 

cleaning sheet several times to clean the

 

 

 

 

 

cartridge. After the printout, if you still have

 

 

 

 

 

the same problems, remove the toner

 

 

 

 

 

cartridge and install a new one. (See

 

 

 

 

 

"Replacing the toner cartridge" on

 

 

 

 

 

 

 

 

 

 

page 50.)

 

 

 

 

 

• Parts of the machine may have toner on

 

 

 

 

 

them. If the defects occur on the back of

 

 

 

 

 

the page, the problem will likely correct

 

 

 

 

 

itself after a few more pages.

 

 

 

 

 

• The fusing assembly may be damaged.

 

 

 

 

 

Contact a service representative.

Background scatter Background scatter results from bits of toner

 

 

 

randomly distributed on the printed page.

 

 

A

• The paper may be too damp. Try printing

 

 

with a different batch of paper. Do not open

 

 

packages of paper until necessary so that

 

 

the paper does not absorb too much

 

 

moisture.

 

 

• If background scatter occurs on an

 

 

envelope, change the printing layout to

 

 

 

avoid printing over areas that have

 

 

 

overlapping seams on the reverse side.

 

 

 

 

 

 

Printing on seams can cause problems.

•If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties.

Misformed

• If characters are improperly formed and

characters

producing hollow images, the paper stock

 

 

may be too slick. Try a different paper. (See

 

 

"Selecting print media" on page 30.)

•If characters are improperly formed and

producing a wavy effect, the scanner unit may need service. For service, contact a service representative.

61_Troubleshooting

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Contents Multi Functional Printer Special Features Features of your new laser productFeatures Features by ModelsAbout this USER’S Guide Convention Description ExampleFinding More Information Quick Install GuideOnline User’s Guide Printer Driver HelpImportant Safety Symbols and Precautions Safety informationWhat the icons and signs in this user’s guide mean Laser Safety Statement Mercury Safety Ozone SafetyPower Saver RecyclingUnited States of America FCC Statement for Wireless LAN useFAX Branding Canadian Radio Interference RegulationsYou should also know that Ringer Equivalence NumberDeclaration of Conformity European Countries Replacing the Fitted Plug for UK onlyApprovals and Certifications EC CertificationEEA/EFTA countries European States qualified under wireless approvalsRegulatory Compliance Statements Wireless GuidanceOriginal Ssleay License Openssl License14Safety information Safety information15 Contents Fax setup Printing a document Canceling a print job Sending a faxScanning by a network connection Receiving a faxPrinting from a USB memory device Solving other problemsBacking up data Managing USB memoryCommon Linux problems Fax problemsHow to purchase General specificationsMachine Overview IntroductionFront view Rear view Control Panel Overview Acknowledging the Status of the Toner Cartridge Understanding the Status LEDStatus Description Darkness Sending Menu OverviewContents Printer Driver FeaturesFeature Windows Linux Macintosh Supplied SoftwareGetting started Setting UP the HardwareWindows System RequirementsMacintosh LinuxConfiguring network protocol via the machine Setting UP the NetworkUsing the SetIP program Supported operating environmentsInstalling the Software Wizard mode Using a Wireless NETWORKCLX-3175FW onlyCustom mode Hexadecimal Format Ascii FormatSelect Network NameSSID in Ssid Setup Configuring wireless network from syncthru web serviceOperation Mode is Infrastructure Operation Mode is Ad-hocMachines Basic Settings Using the save modes Entering characters using the number keypadAuto continue Loading Originals Loading originals and print mediaOn the scanner glass ADFSelecting Print Media Type Size Dimensions Weighta Capacityb Specifications on print mediaMode Size Source Media sizes supported in each modeGuidelines for special print media Media Type GuidelinesPreprinted Changing the Size of the Paper in the Paper TrayPaper Slide the tray 1 back into the machine Printing on Special Print Materials Setting the Paper Size and TypeFeeding the print material manually Copying Changing the Settings for Each CopyCopying Using Special Copy Features Changing the Default Copy SettingsID Card Copying Up or 4-up copyingClone copying Setting Copy TimeoutErasing background images Gray enhance copyingScanning Setting scan information in Samsung Scan ManagerScanning Basics Scanning from the Control PanelClick Machine Settings and User Authentication Setting up an e-mail accountScanning by a Network Connection Scanning to EmailChanging the Default Scan Settings Changing the Settings for Each Scan JOBSetting UP Address Book Searching with a particular first letter Printing Address BookScanning Basic printing Canceling a Print JOBPrinting a Document Adjusting the document settings Setting the fax headerResolution FaxingSending a fax manually Sending a fax automaticallyConfirming a transmission Automatic redialingAdding pages to a delayed fax Sending a delayed faxCanceling a delayed fax Sending a priority faxReceiving a FAX Activating secure receiving mode Receiving in secure receiving modeReceiving faxes in memory Forwarding faxesChanging the fax setup options FAX SetupForwarding received faxes to email address Sending optionsSetting up Address Book Changing the default document settingsPrinting sent fax report automatically Speed dial numbersSearching Address Book for an entry Group dial numbersDeleting a Address Book entry Printing Address BookAbout USB Memory Using USB memory devicePlugging in a USB Memory Device Scanning to a USB Memory DeviceBacking UP Data Printing from a USB Memory DevicePrinting Directly from a Digital Camera Managing USB MemoryDeleting an image file Formatting a USB memory deviceAdjusting the Color Contrast MaintenancePrinting Reports Printing a reportCleaning the outside Cleaning Your MachineCleaning the inside Clearing MemoryMaintenance White sheet ADF Sheet Scanner glass Scanner lid Cleaning the scan unitReplacing the Toner Cartridge Maintaining the CartridgeToner cartridge storage Expected cartridge lifeMaintenance Replacing the Imaging Unit Replacing the Waste Toner Container To access SyncThru Web Service Maintenance PartsManaging Your Machine from the Website Checking the MACHINE’S Serial NumberTips for Avoiding Paper Jams TroubleshootingClearing Document Jams Exit misfeedRoller misfeed Clearing Paper JamsTray Fuser unit areaFuser lever Paper exit areaTroubleshooting Understanding Display Messages Meaning Suggested SolutionsOpen Heat Error Network ErrorNot Assigned Page/Cancel Job Over Heat ErrorPOP3 Wrong ConfigStop Pressed Stop/Clear has been Continue or Black OnlyPrinting problems Solving Other ProblemsCondition Suggested Solutions Condition Possible Suggested Solutions CausePrinting quality problems Dropouts Toner specksWhite Spots Vertical linesCopying problems Samsung Scan Manager problems Scanning problemsCommon Windows problems Fax problemsCommon Linux problems Not appear on Common Macintosh problemsScanners list Not scanOrdering supplies HOW to PurchaseSupplies Type Average Yielda Part NumberGeneral Specifications SpecificationsScanner Specifications Printer SpecificationsCopier Specifications Facsimile Specifications Glossary Ethernet ITU-T No chartEtherTalk Fuser UnitModem MAC addressNetWare OriginalsToner Cartridge Subnet MaskUNC Path WatermarkIndex Clock mode 31 control panel 21 copyingReceiving a fax Country Customer Care Center WEB Site Contact Samsung worldwideSwitzerland Page Features of your new laser product CLX-3175 CLX-3175N Finding More Information Page Safety information6 7Safety information Safety information8 9Safety information Safety information10 11Safety information Safety information12 13Safety information Safety information14 15Safety information Installing the software Machines basic settings Setting up the network CLX-3175N onlyScanning Basic Printing Using USB Memory Device Maintenance Troubleshooting CLX-3175N only Scan to StatusStop/Clear 57 to solve the problem Reduce/Enlarge Change Default USB feature Machine Setup Supplied Software Getting started System Requirements Setting UP the Network CLX-3175N only Installing the Software Key sound, and alarm sound Getting started Loading originals and print media Specifications on print media Printer specifications on page 69. The extra flaps Changing the Size of the Paper in the Paper Tray Slide the tray 1 back into the machine Printing on Special Print Materials Copying Press OK when Copy Feature appears Setting Copy Timeout Scanning Changing the Settings for Scan JOB Scanning Basic printing Using USB memory device Printing from a USB Memory Device Managing USB Memory Maintenance Cleaning Your Machine Cleaning the scan unit Maintaining the Cartridge Replacing the Toner Cartridge Replacing the Imaging Unit Replacing the Waste Toner Container Maintenance Parts Clearing paper jams Solving other problems Paper exit area Fuser lever Understanding Display Messages Expires soon Replaceables on 53 and call for Service Solving Other Problems 50. If this does not improve the print White spots appear on AaBbC Scanned face down on the scanner glass Samsung Scan Manager problems Come out Common Macintosh problems Ordering supplies Yieldc.d Waste toner Copying mode Less than 50 dBAContainerc,d Memory Network Scanb File format Effective Glossary FDI LED TCP/IP Adjustment Contact Samsung worldwide Switzerland Page REV Software section Contents Sharing the Printer Locally Using Your Printer in Linux Installing Software for Local Printing Installing Printer SoftwareSelect Typical installation for a local printer. Click Next Select Custom installation. Click Next Custom InstallationInstalling Printer Software in Windows Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Click OK in the Install From Disk window Installing mono printer driverRemoving Printer Software NextSelect your printer driver from the Name drop-down list Printing a DocumentPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Paper Tab Layout TabGraphics Tab Color ModeUsing Help Using a Favorite SettingExtras Tab About TabPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting a Reduced or Enlarged Document Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size NoneUsing an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlaySetting Up a Client Computer Setting Up a Host ComputerCheck the Share this printer box Double-clickPrinters and FaxesUninstalling Samsung SmarThru Scanning Using Samsung SmarThruUsing Samsung SmarThru Using Onscreen Help File Scanning Using the WIA Driver Scanning Process with TWAIN- enabled SoftwareWindows XP Windows VistaUnderstanding Smart Panel Using Smart PanelChanging the Smart Panel Program Settings Opening the Troubleshooting GuideUsing Printer Settings Utility Installing the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverUsing the Unified Driver Configurator Using SetIP programOpening the Unified Driver Configurator Starting the programScanners Configuration Printers ConfigurationPorts Configuration Configuring Printer PropertiesPrinting Files Printing from ApplicationsClick Properties Scanning a DocumentAdding Job Type Settings Using the Image ManagerTools Function Uninstalling software Installing SoftwareSelect Easy Install and click Install. Easy Install is Select Uninstall and click UninstallFor a Network-connected Setting Up the PrinterClick Add on the Printer List Select Socket/HP Jet Direct in Printer TypeFor a USB-connected Printing Changing Printer SettingsPrinting a Document Graphics Printing Multiple Pages on One Sheet of PaperScanning Setting scan information in Scan ManagerScanning with USB Scanning with networkIndex Macintosh 37 uninstall
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