Samsung CLX-3175FW, CLX-3175FN, CLX-3175N, CLX-3170FN manual Copying problems

Page 80

CONDITION

SUGGESTED SOLUTIONS

 

 

CONDITION

SUGGESTED SOLUTIONS

 

 

Page skew

AaBbCc

AaBbCc

AaBbCc

AaBbCc

AaBbCc

•Ensure that the paper is loaded properly.

•Check the paper type and quality. (See "Selecting print media" on page 35.)

•Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.

Loose toner

•

Clean the inside of the machine. (See

 

 

 

"Cleaning the inside" on page 62.)

 

 

 

 

 

•

Check the paper type and quality. (See

 

 

 

"Selecting print media" on page 35.)

•Remove the toner cartridge and install a

new one. (See "Replacing the toner cartridge" on page 65.)

• If the problem persists, the machine may require repair. Contact a service representative.

Curl or wave

• Ensure that the paper is loaded properly.

 

 

• Check the paper type and quality. Both high

 

 

 

 

temperature and humidity can cause paper

 

 

curl. (See "Selecting print media" on

 

 

page 35.)

 

 

• Turn over the stack of paper in the tray. Also

 

 

try rotating the paper 180° in the tray.

 

 

 

Wrinkles or creases • Ensure that the paper is loaded properly.

•Check the paper type and quality. (See

"Selecting print media" on page 35.)

•Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.

Back of printouts

• Check for leaking toner. Clean the inside of

are dirty

the machine. (See "Cleaning the inside" on

 

 

 

 

 

page 62.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Solid Color or

• The toner cartridge may not be installed

Black pages

properly. Remove the cartridge and reinsert

 

 

 

 

it.

 

 

A

 

 

 

 

• The toner cartridge may be defective and

 

 

 

need replacing. Remove the toner cartridge

 

 

 

and install a new one. (See "Replacing the

 

 

 

toner cartridge" on page 65.)

 

 

 

• The machine may require repair. Contact a

 

 

 

service representative.

 

 

 

 

 

Character Voids

Character voids are white areas within parts of

 

 

 

 

 

 

characters that should be solid black:

 

 

 

A

 

 

• If you are using transparencies, try another

 

 

 

 

 

 

type of transparency. Because of the

 

 

 

 

 

 

composition of transparencies, some

 

 

 

 

 

 

character voids are normal.

 

 

 

 

 

• You may be printing on the wrong surface

 

 

 

 

 

 

of the paper. Remove the paper and turn it

 

 

 

 

 

 

around.

 

 

 

 

 

 

• The paper may not meet paper

 

 

 

 

 

 

 

 

 

 

 

 

 

specifications. (See "Selecting print

 

 

 

 

 

 

 

media" on page 35.)

 

 

 

 

 

 

 

 

 

Horizontal stripes

If horizontally aligned black streaks or smears

 

 

 

 

 

 

appear:

 

 

 

AaBbCc

 

 

• The toner cartridge may be installed

 

 

 

 

 

 

improperly. Remove the cartridge and

 

 

 

AaBbCc

 

 

 

reinsert it.

 

 

 

AaBbCc

 

 

• The toner cartridge may be defective.

 

 

 

AaBbCc

 

 

 

Remove the toner cartridge and install a

 

 

 

 

 

 

new one. (See "Replacing the toner

 

 

 

AaBbCc

 

 

 

cartridge" on page 65.)

 

 

 

 

 

 

• If the problem persists, the machine may

 

 

 

 

 

 

 

require repair. Contact a service

 

 

 

 

 

 

 

representative.

 

 

 

 

 

 

 

 

 

Curl

If the printed paper is curled or paper does not

 

 

 

 

 

 

feed into the machine:

 

 

 

 

 

 

• Turn over the stack of paper in the tray.

 

 

 

 

 

 

 

Also try rotating the paper 180° in the tray.

 

 

 

 

 

 

• Change the printer option and try again. Go

 

 

 

 

 

 

 

to printer properties, click Paper tab, and

 

 

 

 

 

 

 

set type to Thin Paper. Refer to the

 

 

 

 

 

 

 

Software section for details.

 

 

 

 

 

 

 

 

 

An unknown image

Your printer is probably being used at an

repetitively appears

altitude of 1,000 m (3,281 ft) or above.

on a next few

The high altitude may affect the print quality

sheets or loose

such as loose toner or light imaging. You can

toner, light print, or

set this option through Printer Settings Utility

contamination

or Printer tab in printer driver’s properties.

(See "Altitude adjustment" on page 31.)

occurs.

 

 

 

 

 

 

 

 

 

 

 

Copying problems

 

 

 

 

 

 

 

 

 

 

 

 

CONDITION

 

SUGGESTED SOLUTIONS

 

 

 

 

 

 

 

 

 

Copies are too light

 

Use Darkness to darken or lighten the

or too dark.

 

background of the copies.

 

 

 

 

 

 

 

 

 

80_Troubleshooting

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Contents Multi Functional Printer Features of your new laser product Special FeaturesFeatures by Models FeaturesAbout this USER’S Guide Convention Description ExampleQuick Install Guide Finding More InformationOnline User’s Guide Printer Driver HelpWhat the icons and signs in this user’s guide mean Safety informationImportant Safety Symbols and Precautions Laser Safety Statement Ozone Safety Mercury SafetyPower Saver RecyclingFCC Statement for Wireless LAN use United States of AmericaFAX Branding Canadian Radio Interference RegulationsRinger Equivalence Number You should also know thatReplacing the Fitted Plug for UK only Declaration of Conformity European CountriesApprovals and Certifications EC CertificationEuropean States qualified under wireless approvals EEA/EFTA countriesWireless Guidance Regulatory Compliance StatementsOpenssl License Original Ssleay License14Safety information Safety information15 Contents Printing a document Canceling a print job Sending a fax Fax setupScanning by a network connection Receiving a faxSolving other problems Printing from a USB memory deviceBacking up data Managing USB memoryFax problems Common Linux problemsHow to purchase General specificationsFront view Rear view IntroductionMachine Overview Control Panel Overview Status Description Understanding the Status LEDAcknowledging the Status of the Toner Cartridge Menu Overview Darkness SendingPrinter Driver Features ContentsFeature Windows Linux Macintosh Supplied SoftwareSetting UP the Hardware Getting startedSystem Requirements WindowsMacintosh LinuxSetting UP the Network Configuring network protocol via the machineUsing the SetIP program Supported operating environmentsInstalling the Software Using a Wireless NETWORKCLX-3175FW only Wizard modeCustom mode Hexadecimal Format Ascii FormatConfiguring wireless network from syncthru web service Select Network NameSSID in Ssid SetupOperation Mode is Infrastructure Operation Mode is Ad-hocMachines Basic Settings Entering characters using the number keypad Using the save modesAuto continue Loading originals and print media Loading OriginalsOn the scanner glass ADFSelecting Print Media Specifications on print media Type Size Dimensions Weighta CapacitybMedia sizes supported in each mode Mode Size SourceGuidelines for special print media Media Type GuidelinesPaper Changing the Size of the Paper in the Paper TrayPreprinted Slide the tray 1 back into the machine Feeding the print material manually Setting the Paper Size and TypePrinting on Special Print Materials Copying Changing the Settings for Each CopyCopying Changing the Default Copy Settings Using Special Copy FeaturesID Card Copying Up or 4-up copyingSetting Copy Timeout Clone copyingErasing background images Gray enhance copyingSetting scan information in Samsung Scan Manager ScanningScanning Basics Scanning from the Control PanelSetting up an e-mail account Click Machine Settings and User AuthenticationScanning by a Network Connection Scanning to EmailSetting UP Address Book Changing the Settings for Each Scan JOBChanging the Default Scan Settings Printing Address Book Searching with a particular first letterScanning Printing a Document Canceling a Print JOBBasic printing Setting the fax header Adjusting the document settingsResolution FaxingSending a fax automatically Sending a fax manuallyConfirming a transmission Automatic redialingSending a delayed fax Adding pages to a delayed faxCanceling a delayed fax Sending a priority faxReceiving a FAX Receiving in secure receiving mode Activating secure receiving modeReceiving faxes in memory Forwarding faxesFAX Setup Changing the fax setup optionsForwarding received faxes to email address Sending optionsChanging the default document settings Setting up Address BookPrinting sent fax report automatically Speed dial numbersGroup dial numbers Searching Address Book for an entryDeleting a Address Book entry Printing Address BookUsing USB memory device About USB MemoryPlugging in a USB Memory Device Scanning to a USB Memory DevicePrinting from a USB Memory Device Backing UP DataManaging USB Memory Printing Directly from a Digital CameraDeleting an image file Formatting a USB memory deviceMaintenance Adjusting the Color ContrastPrinting Reports Printing a reportCleaning Your Machine Cleaning the outsideCleaning the inside Clearing MemoryMaintenance Cleaning the scan unit White sheet ADF Sheet Scanner glass Scanner lidMaintaining the Cartridge Replacing the Toner CartridgeToner cartridge storage Expected cartridge lifeMaintenance Replacing the Imaging Unit Replacing the Waste Toner Container Maintenance Parts To access SyncThru Web ServiceManaging Your Machine from the Website Checking the MACHINE’S Serial NumberTroubleshooting Tips for Avoiding Paper JamsClearing Document Jams Exit misfeedClearing Paper Jams Roller misfeedTray Fuser unit areaPaper exit area Fuser leverTroubleshooting Meaning Suggested Solutions Understanding Display MessagesNetwork Error Open Heat ErrorNot Assigned Page/Cancel Job Over Heat ErrorWrong Config POP3Stop Pressed Stop/Clear has been Continue or Black OnlySolving Other Problems Printing problemsCondition Suggested Solutions Condition Possible Suggested Solutions CausePrinting quality problems Toner specks DropoutsWhite Spots Vertical linesCopying problems Scanning problems Samsung Scan Manager problemsFax problems Common Windows problemsCommon Linux problems Common Macintosh problems Not appear onScanners list Not scanHOW to Purchase Ordering suppliesSupplies Type Average Yielda Part NumberSpecifications General SpecificationsCopier Specifications Printer SpecificationsScanner Specifications Facsimile Specifications Glossary ITU-T No chart EthernetEtherTalk Fuser UnitMAC address ModemNetWare OriginalsSubnet Mask Toner CartridgeUNC Path WatermarkClock mode 31 control panel 21 copying IndexReceiving a fax Contact Samsung worldwide Country Customer Care Center WEB SiteSwitzerland Page Features of your new laser product CLX-3175 CLX-3175N Finding More Information Page Safety information6 7Safety information Safety information8 9Safety information Safety information10 11Safety information Safety information12 13Safety information Safety information14 15Safety information Setting up the network CLX-3175N only Installing the software Machines basic settingsScanning Basic Printing Using USB Memory Device Maintenance Troubleshooting CLX-3175N only Stop/Clear StatusScan to 57 to solve the problem Reduce/Enlarge Change Default USB feature Machine Setup Supplied Software Getting started System Requirements Setting UP the Network CLX-3175N only Installing the Software Key sound, and alarm sound Getting started Loading originals and print media Specifications on print media Printer specifications on page 69. The extra flaps Changing the Size of the Paper in the Paper Tray Slide the tray 1 back into the machine Printing on Special Print Materials Copying Press OK when Copy Feature appears Setting Copy Timeout Scanning Changing the Settings for Scan JOB Scanning Basic printing Using USB memory device Printing from a USB Memory Device Managing USB Memory Maintenance Cleaning Your Machine Cleaning the scan unit Maintaining the Cartridge Replacing the Toner Cartridge Replacing the Imaging Unit Replacing the Waste Toner Container Maintenance Parts Clearing paper jams Solving other problems Paper exit area Fuser lever Understanding Display Messages Expires soon Replaceables on 53 and call for Service Solving Other Problems 50. If this does not improve the print White spots appear on AaBbC Scanned face down on the scanner glass Samsung Scan Manager problems Come out Common Macintosh problems Ordering supplies Containerc,d Memory Copying mode Less than 50 dBAYieldc.d Waste toner Network Scanb File format Effective Glossary FDI LED TCP/IP Adjustment Contact Samsung worldwide Switzerland Page REV Software section Contents Sharing the Printer Locally Using Your Printer in Linux Select Typical installation for a local printer. Click Next Installing Printer SoftwareInstalling Software for Local Printing Custom Installation Select Custom installation. Click NextInstalling Printer Software in Windows Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Installing mono printer driver Click OK in the Install From Disk windowRemoving Printer Software NextPrinting a Document Select your printer driver from the Name drop-down listSelect Printers and Faxes Select your printer driver icon Printer SettingsPrinting to a file PRN Layout Tab Paper TabColor Mode Graphics TabUsing a Favorite Setting Using HelpExtras Tab About TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsPrinting on Both Sides of Paper Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size NoneUsing Watermarks Using an Existing WatermarkCreating a Watermark Editing a WatermarkUsing Overlays What is an Overlay?Using a Page Overlay Creating a New Page OverlaySetting Up a Host Computer Setting Up a Client ComputerCheck the Share this printer box Double-clickPrinters and FaxesUsing Samsung SmarThru Scanning Using Samsung SmarThruUninstalling Samsung SmarThru Using Onscreen Help File Scanning Process with TWAIN- enabled Software Scanning Using the WIA DriverWindows XP Windows VistaUsing Smart Panel Understanding Smart PanelUsing Printer Settings Utility Opening the Troubleshooting GuideChanging the Smart Panel Program Settings Getting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Uninstalling the Unified Linux Driver Click UninstallUsing SetIP program Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Starting the programPrinters Configuration Scanners ConfigurationConfiguring Printer Properties Ports ConfigurationPrinting from Applications Printing FilesScanning a Document Click PropertiesUsing the Image Manager Adding Job Type SettingsTools Function Installing Software Uninstalling softwareSelect Easy Install and click Install. Easy Install is Select Uninstall and click UninstallSetting Up the Printer For a Network-connectedClick Add on the Printer List Select Socket/HP Jet Direct in Printer TypeFor a USB-connected Printing a Document Changing Printer SettingsPrinting Printing Multiple Pages on One Sheet of Paper GraphicsSetting scan information in Scan Manager ScanningScanning with USB Scanning with networkIndex Macintosh 37 uninstall
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