Samsung CLX-3175FW, CLX-3175FN, CLX-3175N, CLX-3170FN manual AaBbC

Page 158

CONDITION

SUGGESTED SOLUTIONS

Page skew

• Ensure that the paper is loaded properly.

Aa

BbCc

• Check the paper type and quality. (See

"Selecting print media" on page 30.)

AaBbC

• Ensure that the paper or other material is

loaded correctly and the guides are not too

 

c

AaBbCc

tight or too loose against the paper stack.

AaBbCc

 

AaBbCc

 

Curl or wave

• Ensure that the paper is loaded properly.

 

 

• Check the paper type and quality. Both high

 

 

temperature and humidity can cause paper

 

 

curl. (See "Selecting print media" on

 

 

page 30.)

 

 

• Turn over the stack of paper in the tray. Also

 

 

try rotating the paper 180° in the tray.

Wrinkles or creases • Ensure that the paper is loaded properly.

Check the paper type and quality. (See

"Selecting print media" on page 30.)

Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.

Back of printouts

• Check for leaking toner. Clean the inside of

are dirty

the machine. (See "Cleaning the inside" on

 

 

 

 

 

page 47.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Solid Color or

• The toner cartridge may not be installed

Black pages

properly. Remove the cartridge and reinsert

A

it.

• The toner cartridge may be defective and

need replacing. Remove the toner cartridge

and install a new one. (See "Replacing the

toner cartridge" on page 50.)

• The machine may require repair. Contact a

service representative.

CONDITION

SUGGESTED SOLUTIONS

Loose toner

• Clean the inside of the machine. (See

 

"Cleaning the inside" on page 47.)

 

• Check the paper type and quality. (See

 

"Selecting print media" on page 30.)

 

• Remove the toner cartridge and install a

 

new one. (See "Replacing the toner

 

cartridge" on page 50.)

 

• If the problem persists, the machine may

 

require repair. Contact a service

 

representative.

Character Voids

Character voids are white areas within parts of

A

characters that should be solid black:

• If you are using transparencies, try another

type of transparency. Because of the

composition of transparencies, some

character voids are normal.

• You may be printing on the wrong surface

of the paper. Remove the paper and turn it

around.

 

• The paper may not meet paper

 

specifications. (See "Selecting print

 

media" on page 30.)

Horizontal stripes

If horizontally aligned black streaks or smears

 

appear:

AaBbCc

• The toner cartridge may be installed

improperly. Remove the cartridge and

AaBbCc

reinsert it.

AaBbCc

• The toner cartridge may be defective.

AaBbCc

Remove the toner cartridge and install a

new one. (See "Replacing the toner

AaBbCc

cartridge" on page 50.)

 

• If the problem persists, the machine may

 

require repair. Contact a service

 

representative.

Curl

If the printed paper is curled or paper does not

 

feed into the machine:

Turn over the stack of paper in the tray.

Also try rotating the paper 180° in the tray.

• Change the printer option and try again. Go to printer properties, click Paper tab, and set type to Thin Paper. Refer to the Software section for details.

An unknown image

Your printer is probably being used at an

repetitively appears

altitude of 1,000 m (3,281 ft) or above.

on a next few

The high altitude may affect the print quality

sheets or loose

such as loose toner or light imaging. You can

toner, light print, or

set this option through Printer Settings Utility

contamination

or Printer tab in printer driver’s properties.

(See "Altitude adjustment" on page 28.)

occurs.

 

Troubleshooting_ 62

Image 158
Contents Multi Functional Printer Features of your new laser product Special FeaturesAbout this USER’S Guide Features by ModelsFeatures Convention Description ExampleOnline User’s Guide Quick Install GuideFinding More Information Printer Driver HelpWhat the icons and signs in this user’s guide mean Safety informationImportant Safety Symbols and Precautions Laser Safety Statement Power Saver Ozone SafetyMercury Safety RecyclingFAX Branding FCC Statement for Wireless LAN useUnited States of America Canadian Radio Interference RegulationsRinger Equivalence Number You should also know thatApprovals and Certifications Replacing the Fitted Plug for UK onlyDeclaration of Conformity European Countries EC CertificationEuropean States qualified under wireless approvals EEA/EFTA countriesWireless Guidance Regulatory Compliance StatementsOpenssl License Original Ssleay License14Safety information Safety information15 Contents Scanning by a network connection Printing a document Canceling a print job Sending a faxFax setup Receiving a faxBacking up data Solving other problemsPrinting from a USB memory device Managing USB memoryHow to purchase Fax problemsCommon Linux problems General specificationsFront view Rear view IntroductionMachine Overview Control Panel Overview Status Description Understanding the Status LEDAcknowledging the Status of the Toner Cartridge Menu Overview Darkness SendingFeature Windows Linux Macintosh Printer Driver FeaturesContents Supplied SoftwareSetting UP the Hardware Getting startedMacintosh System RequirementsWindows LinuxUsing the SetIP program Setting UP the NetworkConfiguring network protocol via the machine Supported operating environmentsInstalling the Software Custom mode Using a Wireless NETWORKCLX-3175FW onlyWizard mode Hexadecimal Format Ascii FormatOperation Mode is Infrastructure Configuring wireless network from syncthru web serviceSelect Network NameSSID in Ssid Setup Operation Mode is Ad-hocMachines Basic Settings Entering characters using the number keypad Using the save modesAuto continue On the scanner glass Loading originals and print mediaLoading Originals ADFSelecting Print Media Specifications on print media Type Size Dimensions Weighta CapacitybGuidelines for special print media Media sizes supported in each modeMode Size Source Media Type GuidelinesPaper Changing the Size of the Paper in the Paper TrayPreprinted Slide the tray 1 back into the machine Feeding the print material manually Setting the Paper Size and TypePrinting on Special Print Materials Copying Changing the Settings for Each CopyCopying ID Card Copying Changing the Default Copy SettingsUsing Special Copy Features Up or 4-up copyingErasing background images Setting Copy TimeoutClone copying Gray enhance copyingScanning Basics Setting scan information in Samsung Scan ManagerScanning Scanning from the Control PanelScanning by a Network Connection Setting up an e-mail accountClick Machine Settings and User Authentication Scanning to EmailSetting UP Address Book Changing the Settings for Each Scan JOBChanging the Default Scan Settings Printing Address Book Searching with a particular first letterScanning Printing a Document Canceling a Print JOBBasic printing Resolution Setting the fax headerAdjusting the document settings FaxingConfirming a transmission Sending a fax automaticallySending a fax manually Automatic redialingCanceling a delayed fax Sending a delayed faxAdding pages to a delayed fax Sending a priority faxReceiving a FAX Receiving faxes in memory Receiving in secure receiving modeActivating secure receiving mode Forwarding faxesForwarding received faxes to email address FAX SetupChanging the fax setup options Sending optionsPrinting sent fax report automatically Changing the default document settingsSetting up Address Book Speed dial numbersDeleting a Address Book entry Group dial numbersSearching Address Book for an entry Printing Address BookPlugging in a USB Memory Device Using USB memory deviceAbout USB Memory Scanning to a USB Memory DevicePrinting from a USB Memory Device Backing UP DataDeleting an image file Managing USB MemoryPrinting Directly from a Digital Camera Formatting a USB memory devicePrinting Reports MaintenanceAdjusting the Color Contrast Printing a reportCleaning the inside Cleaning Your MachineCleaning the outside Clearing MemoryMaintenance Cleaning the scan unit White sheet ADF Sheet Scanner glass Scanner lidToner cartridge storage Maintaining the CartridgeReplacing the Toner Cartridge Expected cartridge lifeMaintenance Replacing the Imaging Unit Replacing the Waste Toner Container Managing Your Machine from the Website Maintenance PartsTo access SyncThru Web Service Checking the MACHINE’S Serial NumberClearing Document Jams TroubleshootingTips for Avoiding Paper Jams Exit misfeedTray Clearing Paper JamsRoller misfeed Fuser unit areaPaper exit area Fuser leverTroubleshooting Meaning Suggested Solutions Understanding Display MessagesNot Assigned Page/Cancel Job Network ErrorOpen Heat Error Over Heat ErrorStop Pressed Stop/Clear has been Wrong ConfigPOP3 Continue or Black OnlyCondition Suggested Solutions Solving Other ProblemsPrinting problems Condition Possible Suggested Solutions CausePrinting quality problems White Spots Toner specksDropouts Vertical linesCopying problems Scanning problems Samsung Scan Manager problemsFax problems Common Windows problemsCommon Linux problems Scanners list Common Macintosh problemsNot appear on Not scanSupplies HOW to PurchaseOrdering supplies Type Average Yielda Part NumberSpecifications General SpecificationsCopier Specifications Printer SpecificationsScanner Specifications Facsimile Specifications Glossary EtherTalk ITU-T No chartEthernet Fuser UnitNetWare MAC addressModem OriginalsUNC Path Subnet MaskToner Cartridge WatermarkClock mode 31 control panel 21 copying IndexReceiving a fax Contact Samsung worldwide Country Customer Care Center WEB SiteSwitzerland Page Features of your new laser product CLX-3175 CLX-3175N Finding More Information Page Safety information6 7Safety information Safety information8 9Safety information Safety information10 11Safety information Safety information12 13Safety information Safety information14 15Safety information Setting up the network CLX-3175N only Installing the software Machines basic settingsScanning Basic Printing Using USB Memory Device Maintenance Troubleshooting CLX-3175N only Stop/Clear StatusScan to 57 to solve the problem Reduce/Enlarge Change Default USB feature Machine Setup Supplied Software Getting started System Requirements Setting UP the Network CLX-3175N only Installing the Software Key sound, and alarm sound Getting started Loading originals and print media Specifications on print media Printer specifications on page 69. The extra flaps Changing the Size of the Paper in the Paper Tray Slide the tray 1 back into the machine Printing on Special Print Materials Copying Press OK when Copy Feature appears Setting Copy Timeout Scanning Changing the Settings for Scan JOB Scanning Basic printing Using USB memory device Printing from a USB Memory Device Managing USB Memory Maintenance Cleaning Your Machine Cleaning the scan unit Maintaining the Cartridge Replacing the Toner Cartridge Replacing the Imaging Unit Replacing the Waste Toner Container Maintenance Parts Clearing paper jams Solving other problems Paper exit area Fuser lever Understanding Display Messages Expires soon Replaceables on 53 and call for Service Solving Other Problems 50. If this does not improve the print White spots appear on AaBbC Scanned face down on the scanner glass Samsung Scan Manager problems Come out Common Macintosh problems Ordering supplies Containerc,d Memory Copying mode Less than 50 dBAYieldc.d Waste toner Network Scanb File format Effective Glossary FDI LED TCP/IP Adjustment Contact Samsung worldwide Switzerland Page REV Software section Contents Sharing the Printer Locally Using Your Printer in Linux Select Typical installation for a local printer. Click Next Installing Printer SoftwareInstalling Software for Local Printing Custom Installation Select Custom installation. Click NextInstalling Printer Software in Windows Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Removing Printer Software Installing mono printer driverClick OK in the Install From Disk window NextPrinting a Document Select your printer driver from the Name drop-down listSelect Printers and Faxes Select your printer driver icon Printer SettingsPrinting to a file PRN Layout Tab Paper TabColor Mode Graphics TabExtras Tab Using a Favorite SettingUsing Help About TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesUsing Samsung SmarThru Scanning Using Samsung SmarThruUninstalling Samsung SmarThru Using Onscreen Help File Windows XP Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Windows VistaUsing Smart Panel Understanding Smart PanelUsing Printer Settings Utility Opening the Troubleshooting GuideChanging the Smart Panel Program Settings Getting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Uninstalling the Unified Linux Driver Click UninstallOpening the Unified Driver Configurator Using SetIP programUsing the Unified Driver Configurator Starting the programPrinters Configuration Scanners ConfigurationConfiguring Printer Properties Ports ConfigurationPrinting from Applications Printing FilesScanning a Document Click PropertiesUsing the Image Manager Adding Job Type SettingsTools Function Select Easy Install and click Install. Easy Install is Installing SoftwareUninstalling software Select Uninstall and click UninstallClick Add on the Printer List Setting Up the PrinterFor a Network-connected Select Socket/HP Jet Direct in Printer TypeFor a USB-connected Printing a Document Changing Printer SettingsPrinting Printing Multiple Pages on One Sheet of Paper GraphicsScanning with USB Setting scan information in Scan ManagerScanning Scanning with networkIndex Macintosh 37 uninstall