Samsung CLX-3170FN, CLX-3175FW manual Understanding Display Messages, Meaning Suggested Solutions

Page 74

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.

• If the message is not in the table, cycle the power and try the job again. If the problem persists, call for service.

•When you call for service, it is very convenient to provide the service representative with the contents of display message.

•xxx indicates the media type.

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

 

 

 

 

 

ADC Not

A problem has

Turn the power switch

Confirm Error

occurred in the ADC

off and on. If the problem

 

in the machine.

persists, call for service.

Cancel?

Your machine’s

To cancel the fax job,

W Yes X

memory has become

press the OK button to

 

full while trying to

accept Yes.

 

store an original into

If you want to send those

 

memory.

pages that have been

 

 

successfully stored,

 

 

press the OK button to

 

 

accept No. You should

 

 

send the remaining

 

 

pages later, when

 

 

memory is available.

[COMM. Error]

The machine has a

Ask the sender to try

 

communication

again.

 

problem.

 

Connection Error

Connection with the

Check the server

 

SMTP server failed.

settings and the network

 

 

cable.

Data Read Fail

Time expired while

Try again.

Check USB Mem.

reading data.

 

 

 

 

Data Write Fail

Storing to the USB

Check the available USB

Check USB Mem.

memory failed.

memory space.

 

 

 

Deve Home Sensor

There is a problem in

Turn the power switch

Error

the fuser unit.

off and on. If the problem

 

 

persists, call for service.

[Document Jam]

The loaded original

Clear the jam. (See

 

has jammed in the

"Clearing document

 

ADF.

jams" on page 70.)

Door Open

The front cover or rear

Close the cover until it

 

cover is not securely

locks into place.

 

latched.

 

Enter Again

You entered an

Enter the correct item

 

unavailable item.

again.

File Format

The selected file

Use the correct file

Not Supported

format is not

format.

 

supported.

 

 

 

 

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

 

 

 

 

 

Group Not

You have tried to

Use a speed dial number

Available

select a group location

or dial a number

 

number where only a

manually using the

 

single location

number keypad.

 

number can be used,

 

 

such as when adding

 

 

locations for a Multiple

 

 

Send operation.

 

Install

The imaging unit is

Install the imaging unit.

Imaging Unit

not installed.

 

 

 

 

Install Toner

The toner cartridge is

Install the toner

T

not installed.

cartridge.

 

 

 

Invalid Toner

The toner cartridge

Install the a Samsung-

T

you have installed is

genuine toner cartridge

 

not for your machine.

designed for your

 

 

machine.

[Incompatible]

The machine has

The received fax data

 

received a fax from

will be deleted.

 

which is registered as

Reconfirm junk fax

 

a junk fax.

setup. (See "Receiving

 

 

options" on page 55.)

IP Conflict

The network IP

Check the IP address

 

address you have set

and reset it if necessary.

 

is being used by

(See "Setting up the

 

someone else.

network" on page 27.)

Line Busy

The receiving fax

Try again after a few

 

machine did not

minutes.

 

answer or the line is

 

 

already engaged.

 

[Line Error]

Your machine cannot

Try again. If the problem

 

connect with the

persists, wait an hour or

 

receiving fax machine

so for the line to clear

 

or has lost contact

and try again.

 

because of a problem

Or, turn the ECM mode

 

with the phone line.

on. (See "Sending

 

 

options" on page 55.)

Low Heat Error

There is a problem in

Turn the power switch

Cycle Power

the fuser unit.

off and on. If the problem

 

 

persists, call for service.

LSU Motor Error

A problem has

Turn the power switch

Cycle Power

occurred in the LSU

off and on. If the problem

 

(Laser Scanning Unit.)

persists, call for service.

LSU Hsync Error

A problem has

Turn the power switch

Cycle Power

occurred in the LSU

off and on. If the problem

 

(Laser Scanning Unit.)

persists, call for service.

Mail Exceeds

The mail size is larger

Divide your mail or

Server Support

than the supported

reduce the resolution.

 

size by SMTP server.

 

Main Motor

There is a problem in

Open and then close the

Locked

the main motor.

front cover.

 

 

 

74_Troubleshooting

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Contents Multi Functional Printer Features of your new laser product Special FeaturesAbout this USER’S Guide Features by ModelsFeatures Convention Description ExampleOnline User’s Guide Quick Install GuideFinding More Information Printer Driver HelpWhat the icons and signs in this user’s guide mean Safety informationImportant Safety Symbols and Precautions Laser Safety Statement Power Saver Ozone SafetyMercury Safety RecyclingFAX Branding FCC Statement for Wireless LAN useUnited States of America Canadian Radio Interference RegulationsRinger Equivalence Number You should also know thatApprovals and Certifications Replacing the Fitted Plug for UK onlyDeclaration of Conformity European Countries EC CertificationEuropean States qualified under wireless approvals EEA/EFTA countriesWireless Guidance Regulatory Compliance StatementsOpenssl License Original Ssleay License14Safety information Safety information15 Contents Scanning by a network connection Printing a document Canceling a print job Sending a faxFax setup Receiving a faxBacking up data Solving other problemsPrinting from a USB memory device Managing USB memoryHow to purchase Fax problemsCommon Linux problems General specificationsFront view Rear view IntroductionMachine Overview Control Panel Overview Status Description Understanding the Status LEDAcknowledging the Status of the Toner Cartridge Menu Overview Darkness SendingFeature Windows Linux Macintosh Printer Driver FeaturesContents Supplied SoftwareSetting UP the Hardware Getting startedMacintosh System RequirementsWindows LinuxUsing the SetIP program Setting UP the NetworkConfiguring network protocol via the machine Supported operating environmentsInstalling the Software Custom mode Using a Wireless NETWORKCLX-3175FW onlyWizard mode Hexadecimal Format Ascii FormatOperation Mode is Infrastructure Configuring wireless network from syncthru web serviceSelect Network NameSSID in Ssid Setup Operation Mode is Ad-hocMachines Basic Settings Entering characters using the number keypad Using the save modesAuto continue On the scanner glass Loading originals and print mediaLoading Originals ADFSelecting Print Media Specifications on print media Type Size Dimensions Weighta CapacitybGuidelines for special print media Media sizes supported in each modeMode Size Source Media Type GuidelinesPaper Changing the Size of the Paper in the Paper TrayPreprinted Slide the tray 1 back into the machine Feeding the print material manually Setting the Paper Size and TypePrinting on Special Print Materials Copying Changing the Settings for Each CopyCopying ID Card Copying Changing the Default Copy SettingsUsing Special Copy Features Up or 4-up copyingErasing background images Setting Copy TimeoutClone copying Gray enhance copyingScanning Basics Setting scan information in Samsung Scan ManagerScanning Scanning from the Control PanelScanning by a Network Connection Setting up an e-mail accountClick Machine Settings and User Authentication Scanning to EmailSetting UP Address Book Changing the Settings for Each Scan JOBChanging the Default Scan Settings Printing Address Book Searching with a particular first letterScanning Printing a Document Canceling a Print JOBBasic printing Resolution Setting the fax headerAdjusting the document settings FaxingConfirming a transmission Sending a fax automaticallySending a fax manually Automatic redialingCanceling a delayed fax Sending a delayed faxAdding pages to a delayed fax Sending a priority faxReceiving a FAX Receiving faxes in memory Receiving in secure receiving modeActivating secure receiving mode Forwarding faxesForwarding received faxes to email address FAX SetupChanging the fax setup options Sending optionsPrinting sent fax report automatically Changing the default document settingsSetting up Address Book Speed dial numbersDeleting a Address Book entry Group dial numbersSearching Address Book for an entry Printing Address BookPlugging in a USB Memory Device Using USB memory deviceAbout USB Memory Scanning to a USB Memory DevicePrinting from a USB Memory Device Backing UP DataDeleting an image file Managing USB MemoryPrinting Directly from a Digital Camera Formatting a USB memory devicePrinting Reports MaintenanceAdjusting the Color Contrast Printing a reportCleaning the inside Cleaning Your MachineCleaning the outside Clearing MemoryMaintenance Cleaning the scan unit White sheet ADF Sheet Scanner glass Scanner lidToner cartridge storage Maintaining the CartridgeReplacing the Toner Cartridge Expected cartridge lifeMaintenance Replacing the Imaging Unit Replacing the Waste Toner Container Managing Your Machine from the Website Maintenance PartsTo access SyncThru Web Service Checking the MACHINE’S Serial NumberClearing Document Jams TroubleshootingTips for Avoiding Paper Jams Exit misfeedTray Clearing Paper JamsRoller misfeed Fuser unit areaPaper exit area Fuser leverTroubleshooting Meaning Suggested Solutions Understanding Display MessagesNot Assigned Page/Cancel Job Network ErrorOpen Heat Error Over Heat ErrorStop Pressed Stop/Clear has been Wrong ConfigPOP3 Continue or Black OnlyCondition Suggested Solutions Solving Other ProblemsPrinting problems Condition Possible Suggested Solutions CausePrinting quality problems White Spots Toner specksDropouts Vertical linesCopying problems Scanning problems Samsung Scan Manager problemsFax problems Common Windows problemsCommon Linux problems Scanners list Common Macintosh problemsNot appear on Not scanSupplies HOW to PurchaseOrdering supplies Type Average Yielda Part NumberSpecifications General SpecificationsCopier Specifications Printer SpecificationsScanner Specifications Facsimile Specifications Glossary EtherTalk ITU-T No chartEthernet Fuser UnitNetWare MAC addressModem OriginalsUNC Path Subnet MaskToner Cartridge WatermarkClock mode 31 control panel 21 copying IndexReceiving a fax Contact Samsung worldwide Country Customer Care Center WEB SiteSwitzerland Page Features of your new laser product CLX-3175 CLX-3175N Finding More Information Page Safety information6 7Safety information Safety information8 9Safety information Safety information10 11Safety information Safety information12 13Safety information Safety information14 15Safety information Setting up the network CLX-3175N only Installing the software Machines basic settingsScanning Basic Printing Using USB Memory Device Maintenance Troubleshooting CLX-3175N only Stop/Clear StatusScan to 57 to solve the problem Reduce/Enlarge Change Default USB feature Machine Setup Supplied Software Getting started System Requirements Setting UP the Network CLX-3175N only Installing the Software Key sound, and alarm sound Getting started Loading originals and print media Specifications on print media Printer specifications on page 69. The extra flaps Changing the Size of the Paper in the Paper Tray Slide the tray 1 back into the machine Printing on Special Print Materials Copying Press OK when Copy Feature appears Setting Copy Timeout Scanning Changing the Settings for Scan JOB Scanning Basic printing Using USB memory device Printing from a USB Memory Device Managing USB Memory Maintenance Cleaning Your Machine Cleaning the scan unit Maintaining the Cartridge Replacing the Toner Cartridge Replacing the Imaging Unit Replacing the Waste Toner Container Maintenance Parts Clearing paper jams Solving other problems Paper exit area Fuser lever Understanding Display Messages Expires soon Replaceables on 53 and call for Service Solving Other Problems 50. If this does not improve the print White spots appear on AaBbC Scanned face down on the scanner glass Samsung Scan Manager problems Come out Common Macintosh problems Ordering supplies Containerc,d Memory Copying mode Less than 50 dBAYieldc.d Waste toner Network Scanb File format Effective Glossary FDI LED TCP/IP Adjustment Contact Samsung worldwide Switzerland Page REV Software section Contents Sharing the Printer Locally Using Your Printer in Linux Select Typical installation for a local printer. Click Next Installing Printer SoftwareInstalling Software for Local Printing Custom Installation Select Custom installation. Click NextInstalling Printer Software in Windows Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Removing Printer Software Installing mono printer driverClick OK in the Install From Disk window NextPrinting a Document Select your printer driver from the Name drop-down listSelect Printers and Faxes Select your printer driver icon Printer SettingsPrinting to a file PRN Layout Tab Paper TabColor Mode Graphics TabExtras Tab Using a Favorite SettingUsing Help About TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesUsing Samsung SmarThru Scanning Using Samsung SmarThruUninstalling Samsung SmarThru Using Onscreen Help File Windows XP Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Windows VistaUsing Smart Panel Understanding Smart PanelUsing Printer Settings Utility Opening the Troubleshooting GuideChanging the Smart Panel Program Settings Getting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Uninstalling the Unified Linux Driver Click UninstallOpening the Unified Driver Configurator Using SetIP programUsing the Unified Driver Configurator Starting the programPrinters Configuration Scanners ConfigurationConfiguring Printer Properties Ports ConfigurationPrinting from Applications Printing FilesScanning a Document Click PropertiesUsing the Image Manager Adding Job Type SettingsTools Function Select Easy Install and click Install. Easy Install is Installing SoftwareUninstalling software Select Uninstall and click UninstallClick Add on the Printer List Setting Up the PrinterFor a Network-connected Select Socket/HP Jet Direct in Printer TypeFor a USB-connected Printing a Document Changing Printer SettingsPrinting Printing Multiple Pages on One Sheet of Paper GraphicsScanning with USB Setting scan information in Scan ManagerScanning Scanning with networkIndex Macintosh 37 uninstall
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