Samsung CLX-3175FW, CLX-3175FN, CLX-3175N, CLX-3170FN manual Understanding Display Messages

Page 153

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.

• If the message is not in the table, cycle the power and try the job again. If the problem persists, call for service.

•When you call for service, it is very convenient to provide the service representative with the contents of display message.

•xxx indicates the media type.

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

 

 

 

 

 

ADC Not

A problem has

Turn the power switch

Confirm Error

occurred in the ADC

off and on. If the problem

 

in the machine.

persists, call for service.

[COMM. Error]

The machine has a

Ask the sender to try

 

communication

again.

 

problem.

 

Connection Error

Connection with the

Check the server

 

SMTP server failed.

settings and the network

 

 

cable.

Data Read Fail

Time expired while

Try again.

Check USB Mem.

reading data.

 

Data Write Fail

Storing to the USB

Check the available USB

Check USB Mem.

memory failed.

memory space.

Deve Home Sensor

There is a problem in

Turn the power switch

Error

the fuser unit.

off and on. If the problem

 

 

persists, call for service.

Door Open

The front cover or rear

Close the cover until it

 

cover is not securely

locks into place.

 

latched.

 

Enter Again

You entered an

Enter the correct item

 

unavailable item.

again.

File Format

The selected file

Use the correct file

Not Supported

format is not

format.

 

supported.

 

Install

The imaging unit is

Install the imaging unit.

Imaging Unit

not installed.

 

Install Toner

The toner cartridge is

Install the toner

T

not installed.

cartridge.

 

 

 

Invalid Toner

The toner cartridge

Install the a Samsung-

T

you have installed is

genuine toner cartridge

 

not for your machine.

designed for your

 

 

machine.

IP Conflict

The network IP

Check the IP address

 

address you have set

and reset it if necessary.

 

is being used by

(See "Setting up the

 

someone else.

network (CLX-3175N

 

 

only)" on page 26.)

 

 

 

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

 

 

 

 

 

Low Heat Error

There is a problem in

Turn the power switch

Cycle Power

the fuser unit.

off and on. If the problem

 

 

persists, call for service.

LSU Motor Error

A problem has

Turn the power switch

Cycle Power

occurred in the LSU

off and on. If the problem

 

(Laser Scanning Unit.)

persists, call for service.

LSU Hsync Error

A problem has

Turn the power switch

Cycle Power

occurred in the LSU

off and on. If the problem

 

(Laser Scanning Unit.)

persists, call for service.

Main Motor

There is a problem in

Open and then close the

Locked

the main motor.

front cover.

 

 

 

Network Error

There is a problem

Contact your network

 

with the network.

administrator.

NonSAMSUNG

The toner cartridge

You can select either

Toner

which the arrow

Stop or Continue with

T

indicates is not a

the left/right arrow.

 

Samsung-genuine

If you select Stop by

 

cartridge.

pressing OK on the

 

Press OK to toggle

control panel, the

 

the message to Stop

machine stops printing.

 

or Continue.

If you select Continue,

 

W Stop X

the machine keeps

 

 

printing, but the quality

 

 

cannot be guaranteed.

 

 

If you do not select any,

 

 

the machine will work as

 

 

Stop is selected.

 

 

Replace the

 

 

corresponding toner

 

 

cartridge with a

 

 

Samsung-genuine

 

 

cartridge. (See

 

 

"Replacing the toner

 

 

cartridge" on page 50.)

Open Heat Error

There is a problem in

Turn the power switch

Cycle Power

the fuser unit.

off and on. If the problem

 

 

persists, call for service.

Operation

You are in the Add

Check the display to see

Not Assigned

Page/Cancel Job

if there are any

 

operation, but there

scheduled jobs.

 

are no jobs stored.

 

Out-Bin Full

The output tray of the

Remove paper.

 

machine is full of

 

 

paper.

 

Over Heat Error

There is a problem in

Turn the power switch

Cycle Power

the fuser unit.

off and on. If the problem

 

 

persists, call for service.

Paper Jam 0

Paper has jammed in

Clear the jam. (See "In

Open/Close Door

the feeding area of the

the tray 1" on page 54.)

 

tray.

 

Paper Jam 1

Paper has jammed in

Clear the jam. (See "In

Check Inside

the paper exit area.

the fuser unit area" on

 

 

page 54.)

 

 

 

57_Troubleshooting

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Contents Multi Functional Printer Special Features Features of your new laser productFeatures Features by ModelsAbout this USER’S Guide Convention Description ExampleFinding More Information Quick Install GuideOnline User’s Guide Printer Driver HelpSafety information Important Safety Symbols and PrecautionsWhat the icons and signs in this user’s guide mean Laser Safety Statement Mercury Safety Ozone SafetyPower Saver RecyclingUnited States of America FCC Statement for Wireless LAN useFAX Branding Canadian Radio Interference RegulationsYou should also know that Ringer Equivalence NumberDeclaration of Conformity European Countries Replacing the Fitted Plug for UK onlyApprovals and Certifications EC CertificationEEA/EFTA countries European States qualified under wireless approvalsRegulatory Compliance Statements Wireless GuidanceOriginal Ssleay License Openssl License14Safety information Safety information15 Contents Fax setup Printing a document Canceling a print job Sending a faxScanning by a network connection Receiving a faxPrinting from a USB memory device Solving other problemsBacking up data Managing USB memoryCommon Linux problems Fax problemsHow to purchase General specificationsIntroduction Machine OverviewFront view Rear view Control Panel Overview Understanding the Status LED Acknowledging the Status of the Toner CartridgeStatus Description Darkness Sending Menu OverviewContents Printer Driver FeaturesFeature Windows Linux Macintosh Supplied SoftwareGetting started Setting UP the HardwareWindows System RequirementsMacintosh LinuxConfiguring network protocol via the machine Setting UP the NetworkUsing the SetIP program Supported operating environmentsInstalling the Software Wizard mode Using a Wireless NETWORKCLX-3175FW onlyCustom mode Hexadecimal Format Ascii FormatSelect Network NameSSID in Ssid Setup Configuring wireless network from syncthru web serviceOperation Mode is Infrastructure Operation Mode is Ad-hocMachines Basic Settings Using the save modes Entering characters using the number keypadAuto continue Loading Originals Loading originals and print mediaOn the scanner glass ADFSelecting Print Media Type Size Dimensions Weighta Capacityb Specifications on print mediaMode Size Source Media sizes supported in each modeGuidelines for special print media Media Type GuidelinesChanging the Size of the Paper in the Paper Tray PreprintedPaper Slide the tray 1 back into the machine Setting the Paper Size and Type Printing on Special Print MaterialsFeeding the print material manually Changing the Settings for Each Copy CopyingCopying Using Special Copy Features Changing the Default Copy SettingsID Card Copying Up or 4-up copyingClone copying Setting Copy TimeoutErasing background images Gray enhance copyingScanning Setting scan information in Samsung Scan ManagerScanning Basics Scanning from the Control PanelClick Machine Settings and User Authentication Setting up an e-mail accountScanning by a Network Connection Scanning to EmailChanging the Settings for Each Scan JOB Changing the Default Scan SettingsSetting UP Address Book Searching with a particular first letter Printing Address BookScanning Canceling a Print JOB Basic printingPrinting a Document Adjusting the document settings Setting the fax headerResolution FaxingSending a fax manually Sending a fax automaticallyConfirming a transmission Automatic redialingAdding pages to a delayed fax Sending a delayed faxCanceling a delayed fax Sending a priority faxReceiving a FAX Activating secure receiving mode Receiving in secure receiving modeReceiving faxes in memory Forwarding faxesChanging the fax setup options FAX SetupForwarding received faxes to email address Sending optionsSetting up Address Book Changing the default document settingsPrinting sent fax report automatically Speed dial numbersSearching Address Book for an entry Group dial numbersDeleting a Address Book entry Printing Address BookAbout USB Memory Using USB memory devicePlugging in a USB Memory Device Scanning to a USB Memory DeviceBacking UP Data Printing from a USB Memory DevicePrinting Directly from a Digital Camera Managing USB MemoryDeleting an image file Formatting a USB memory deviceAdjusting the Color Contrast MaintenancePrinting Reports Printing a reportCleaning the outside Cleaning Your MachineCleaning the inside Clearing MemoryMaintenance White sheet ADF Sheet Scanner glass Scanner lid Cleaning the scan unitReplacing the Toner Cartridge Maintaining the CartridgeToner cartridge storage Expected cartridge lifeMaintenance Replacing the Imaging Unit Replacing the Waste Toner Container To access SyncThru Web Service Maintenance PartsManaging Your Machine from the Website Checking the MACHINE’S Serial NumberTips for Avoiding Paper Jams TroubleshootingClearing Document Jams Exit misfeedRoller misfeed Clearing Paper JamsTray Fuser unit areaFuser lever Paper exit areaTroubleshooting Understanding Display Messages Meaning Suggested SolutionsOpen Heat Error Network ErrorNot Assigned Page/Cancel Job Over Heat ErrorPOP3 Wrong ConfigStop Pressed Stop/Clear has been Continue or Black OnlyPrinting problems Solving Other ProblemsCondition Suggested Solutions Condition Possible Suggested Solutions CausePrinting quality problems Dropouts Toner specksWhite Spots Vertical linesCopying problems Samsung Scan Manager problems Scanning problemsCommon Windows problems Fax problemsCommon Linux problems Not appear on Common Macintosh problemsScanners list Not scanOrdering supplies HOW to PurchaseSupplies Type Average Yielda Part NumberGeneral Specifications SpecificationsPrinter Specifications Scanner SpecificationsCopier Specifications Facsimile Specifications Glossary Ethernet ITU-T No chartEtherTalk Fuser UnitModem MAC addressNetWare OriginalsToner Cartridge Subnet MaskUNC Path WatermarkIndex Clock mode 31 control panel 21 copyingReceiving a fax Country Customer Care Center WEB Site Contact Samsung worldwideSwitzerland Page Features of your new laser product CLX-3175 CLX-3175N Finding More Information Page Safety information6 7Safety information Safety information8 9Safety information Safety information10 11Safety information Safety information12 13Safety information Safety information14 15Safety information Installing the software Machines basic settings Setting up the network CLX-3175N onlyScanning Basic Printing Using USB Memory Device Maintenance Troubleshooting CLX-3175N only Status Scan toStop/Clear 57 to solve the problem Reduce/Enlarge Change Default USB feature Machine Setup Supplied Software Getting started System Requirements Setting UP the Network CLX-3175N only Installing the Software Key sound, and alarm sound Getting started Loading originals and print media Specifications on print media Printer specifications on page 69. The extra flaps Changing the Size of the Paper in the Paper Tray Slide the tray 1 back into the machine Printing on Special Print Materials Copying Press OK when Copy Feature appears Setting Copy Timeout Scanning Changing the Settings for Scan JOB Scanning Basic printing Using USB memory device Printing from a USB Memory Device Managing USB Memory Maintenance Cleaning Your Machine Cleaning the scan unit Maintaining the Cartridge Replacing the Toner Cartridge Replacing the Imaging Unit Replacing the Waste Toner Container Maintenance Parts Clearing paper jams Solving other problems Paper exit area Fuser lever Understanding Display Messages Expires soon Replaceables on 53 and call for Service Solving Other Problems 50. If this does not improve the print White spots appear on AaBbC Scanned face down on the scanner glass Samsung Scan Manager problems Come out Common Macintosh problems Ordering supplies Copying mode Less than 50 dBA Yieldc.d Waste tonerContainerc,d Memory Network Scanb File format Effective Glossary FDI LED TCP/IP Adjustment Contact Samsung worldwide Switzerland Page REV Software section Contents Sharing the Printer Locally Using Your Printer in Linux Installing Printer Software Installing Software for Local PrintingSelect Typical installation for a local printer. Click Next Select Custom installation. Click Next Custom InstallationInstalling Printer Software in Windows Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Click OK in the Install From Disk window Installing mono printer driverRemoving Printer Software NextSelect your printer driver from the Name drop-down list Printing a DocumentPrinter Settings Printing to a file PRNSelect Printers and Faxes Select your printer driver icon Paper Tab Layout TabGraphics Tab Color ModeUsing Help Using a Favorite SettingExtras Tab About TabPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting a Reduced or Enlarged Document Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size NoneUsing an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlaySetting Up a Client Computer Setting Up a Host ComputerCheck the Share this printer box Double-clickPrinters and FaxesScanning Using Samsung SmarThru Uninstalling Samsung SmarThruUsing Samsung SmarThru Using Onscreen Help File Scanning Using the WIA Driver Scanning Process with TWAIN- enabled SoftwareWindows XP Windows VistaUnderstanding Smart Panel Using Smart PanelOpening the Troubleshooting Guide Changing the Smart Panel Program SettingsUsing Printer Settings Utility Installing the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverUsing the Unified Driver Configurator Using SetIP programOpening the Unified Driver Configurator Starting the programScanners Configuration Printers ConfigurationPorts Configuration Configuring Printer PropertiesPrinting Files Printing from ApplicationsClick Properties Scanning a DocumentAdding Job Type Settings Using the Image ManagerTools Function Uninstalling software Installing SoftwareSelect Easy Install and click Install. Easy Install is Select Uninstall and click UninstallFor a Network-connected Setting Up the PrinterClick Add on the Printer List Select Socket/HP Jet Direct in Printer TypeFor a USB-connected Changing Printer Settings PrintingPrinting a Document Graphics Printing Multiple Pages on One Sheet of PaperScanning Setting scan information in Scan ManagerScanning with USB Scanning with networkIndex Macintosh 37 uninstall
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