Samsung CLX-3170FN, CLX-3175FW Common Macintosh problems, Not appear on, Scanners list, Not scan

CONDITION	SUGGESTED SOLUTIONS
The machine does	• Check if your machine is attached to your
not appear on the	computer. Make sure that it is connected
scanners list.	properly via the USB port and is turned on.
	• Check if the scanner driver for your machine
	is installed in your system. Open Unified
	Driver configurator, switch to Scanners
	configuration, then press Drivers. Make sure
	that driver with a name corresponding to
	your machine's name is listed in the window.
	Check if the port is not busy. Since functional
	components of MFP (printer and scanner)
	share the same I/O interface (port), the
	situation of simultaneous access of different
	“consumer” application to the same port is
	possible. To avoid possible conflicts, only
	one of them at a time is allowed to gain
	control over the device. The other
	“consumer” will encounter “device busy”
	response. This can usually happen while
	starting scan procedure, and appropriate
	message box appears.
	• To identify the source of the problem, you
	should open ports configuration and select the
	port assigned to your scanner. port's symbol /
	dev/mfp0 corresponds to LP:0 designation
	displayed in the scanners’ options, /dev/mfp1
	relates to LP:1 and so on. USB ports start at /
	dev/mfp4, so scanner on USB:0 relates to /dev/
	mfp4 respectively and so forth sequentially. In
	the Selected port pane you can see if the port is
	occupied by some other application. If this is
	the case, you should wait for completion of
	the current job or should press Release port
	button, if you are sure that the present port's
	owner is not functioning properly.

CONDITION	SUGGESTED SOLUTIONS
The machine does	• Check if a document is loaded into the
not scan.	machine.
	• Check if your machine is connected to the
	computer. Make sure if it is connected properly
	if I/O error is reported while scanning.
	• Check if the port is not busy. Since functional
	components of MFP (printer and scanner)
	share the same I/O interface (port), the
	situation of simultaneous access of different
	“consumer” application to the same port is
	possible. To avoid possible conflicts, only one
	of them at a time is allowed to gain control over
	the device. The other “consumer” will
	encounter “device busy” response. This can
	usually happen while starting scan procedure,
	and appropriate message box will be displayed.
	To identify the source of the problem, you
	should open ports configuration and select the
	port assigned to your scanner. port’s symbol /
	dev/mfp0 corresponds to LP:0 designation
	displayed in the scanners’ options, /dev/mfp1
	relates to LP:1 and so on. USB ports start at /
	dev/mfp4, so scanner on USB:0 relates to /dev/
	mfp4 respectively and so forth sequentially. In
	the Selected port pane you can see if the port is
	occupied by some other application. If this is
	the case, you should wait for completion of the
	current job or should press Release port
	button, if you are sure that the present port’s
	owner is not functioning properly.

Refer to Linux User’s Guide that came with your computer for further information on Linux error messages.

Common Macintosh problems

CONDITION	SUGGESTED SOLUTIONS
The printer does not	Incompatibility between the PDF file and
print PDF file correctly.	the Acrobat products:
Some parts of graphics,	Printing the PDF file as an image may
text, or illustrations are	solve this problem. Turn on Print As
missing.	Image from the Acrobat printing options.
	It will take longer to print when
	you print a PDF file as an image.
The document has	Update your Mac OS to OS 10.3.3. or
printed, but the print job	higher.
has not disappeared
from the spooler in Mac
OS 10.3.2.
Some letters are not	This problem is caused because Mac OS
displayed normally	cannot create the font during the Cover
during the Cover page	page printing. English alphabet and
printing.	numbers are displayed normally at the
	Cover page.

Refer to Mac OS User’s Guide that came with your computer for further information on Mac OS error messages.

84_Troubleshooting