Samsung CLX-3170FN Toner specks, Dropouts, White Spots, Vertical lines, Color or Black, Defects

Page 79

CONDITION

SUGGESTED SOLUTIONS

Toner specks

• The paper may not meet specifications; for

AaBbCc

example, the paper is too moist or too

rough. (See "Selecting print media" on

AaBbCc

page 35.)

AaBbCc

• The paper path may need cleaning. (See

"Cleaning the inside" on page 62.)

AaBbCc

 

AaBbCc

 

Dropouts

If faded areas, generally rounded, occur

 

randomly on the page:

AaBbCc

• A single sheet of paper may be defective.

AaBbCc

Try reprinting the job.

• The moisture content of the paper is

AaBbCc

uneven or the paper has moist spots on its

AaBbCc

surface. Try a different brand of paper.

(See "Selecting print media" on page 35.)

AaBbCc

• The paper lot is bad. The manufacturing

 

processes can cause some areas to reject

 

toner. Try a different kind or brand of

 

paper.

•Change the printer option and try again. Go to printer properties, click Paper tab, and set type to Thick Paper. Refer to the Software section for details.

If these steps do not correct the problem, contact a service representative.

White Spots

White spots appear on the page:

•The paper is too rough and a lot of dirt from

the paper falls to the inner devices within the machine, which means the transfer belt may be dirty. Clean the inside of your machine. Contact a service representative.

• The paper path may need cleaning. Contact a service representative.

Vertical lines

If black vertical streaks appear on the page:

•The drum inside the toner cartridge has

probably been scratched. Remove the toner cartridge and install a new one. (See "Replacing the toner cartridge" on

page 65.)

If white vertical streaks appear on the page:

•The surface of the LSU part inside the machine may be dirty. Clean the LSU,

 

 

 

 

contact a service representative.

 

 

 

 

 

 

 

 

 

Color or Black

If the amount of background shading becomes

background

unacceptable:

•Change to a lighter weight paper. (See "Selecting print media" on page 35.)

•Check the machine’s environment: very dry

(low humidity) or high humidity (higher than 80% RH) conditions can increase the amount of background shading.

•Remove the old toner cartridge and install

a new one. (See "Replacing the toner cartridge" on page 65.)

CONDITION

SUGGESTED SOLUTIONS

Toner smear

• Clean the inside of the machine. (See

 

"Cleaning the inside" on page 62.)

 

• Check the paper type and quality. (See

 

"Selecting print media" on page 35.)

 

• Remove the toner cartridge and install a

 

new one. (See "Replacing the toner

 

cartridge" on page 65.)

Vertical repetitive

If marks repeatedly appear on the printed side

defects

of the page at even intervals:

 

• The toner cartridge may be damaged. If a

 

repetitive mark occurs on the page, print a

 

cleaning sheet several times to clean the

 

cartridge. After the printout, if you still have

 

the same problems, remove the toner

 

cartridge and install a new one. (See

 

"Replacing the toner cartridge" on

 

page 65.)

 

• Parts of the machine may have toner on

 

them. If the defects occur on the back of

 

the page, the problem will likely correct

 

itself after a few more pages.

•The fusing assembly may be damaged. Contact a service representative.

Background scatter Background scatter results from bits of toner randomly distributed on the printed page.

A

• The paper may be too damp. Try printing

with a different batch of paper. Do not open

packages of paper until necessary so that

the paper does not absorb too much

moisture.

• If background scatter occurs on an

envelope, change the printing layout to

 

avoid printing over areas that have

 

overlapping seams on the reverse side.

 

Printing on seams can cause problems.

•If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties.

Misformed

• If characters are improperly formed and

characters

producing hollow images, the paper stock

 

may be too slick. Try a different paper. (See

 

"Selecting print media" on page 35.)

 

• If characters are improperly formed and

 

producing a wavy effect, the scanner unit

 

may need service. For service, contact a

 

service representative.

Troubleshooting_ 79

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Contents Multi Functional Printer Special Features Features of your new laser productConvention Description Example Features by ModelsFeatures About this USER’S GuidePrinter Driver Help Quick Install GuideFinding More Information Online User’s GuideImportant Safety Symbols and Precautions Safety informationWhat the icons and signs in this user’s guide mean Laser Safety Statement Recycling Ozone SafetyMercury Safety Power SaverCanadian Radio Interference Regulations FCC Statement for Wireless LAN useUnited States of America FAX BrandingYou should also know that Ringer Equivalence NumberEC Certification Replacing the Fitted Plug for UK onlyDeclaration of Conformity European Countries Approvals and CertificationsEEA/EFTA countries European States qualified under wireless approvalsRegulatory Compliance Statements Wireless GuidanceOriginal Ssleay License Openssl License14Safety information Safety information15 Contents Receiving a fax Printing a document Canceling a print job Sending a faxFax setup Scanning by a network connectionManaging USB memory Solving other problemsPrinting from a USB memory device Backing up dataGeneral specifications Fax problemsCommon Linux problems How to purchaseMachine Overview IntroductionFront view Rear view Control Panel Overview Acknowledging the Status of the Toner Cartridge Understanding the Status LEDStatus Description Darkness Sending Menu OverviewSupplied Software Printer Driver FeaturesContents Feature Windows Linux MacintoshGetting started Setting UP the HardwareLinux System RequirementsWindows MacintoshSupported operating environments Setting UP the NetworkConfiguring network protocol via the machine Using the SetIP programInstalling the Software Hexadecimal Format Ascii Format Using a Wireless NETWORKCLX-3175FW onlyWizard mode Custom modeOperation Mode is Ad-hoc Configuring wireless network from syncthru web serviceSelect Network NameSSID in Ssid Setup Operation Mode is InfrastructureMachines Basic Settings Using the save modes Entering characters using the number keypadAuto continue ADF Loading originals and print mediaLoading Originals On the scanner glassSelecting Print Media Type Size Dimensions Weighta Capacityb Specifications on print mediaMedia Type Guidelines Media sizes supported in each modeMode Size Source Guidelines for special print mediaPreprinted Changing the Size of the Paper in the Paper TrayPaper Slide the tray 1 back into the machine Printing on Special Print Materials Setting the Paper Size and TypeFeeding the print material manually Copying Changing the Settings for Each CopyCopying Up or 4-up copying Changing the Default Copy SettingsUsing Special Copy Features ID Card CopyingGray enhance copying Setting Copy TimeoutClone copying Erasing background imagesScanning from the Control Panel Setting scan information in Samsung Scan ManagerScanning Scanning BasicsScanning to Email Setting up an e-mail accountClick Machine Settings and User Authentication Scanning by a Network ConnectionChanging the Default Scan Settings Changing the Settings for Each Scan JOBSetting UP Address Book Searching with a particular first letter Printing Address BookScanning Basic printing Canceling a Print JOBPrinting a Document Faxing Setting the fax headerAdjusting the document settings ResolutionAutomatic redialing Sending a fax automaticallySending a fax manually Confirming a transmissionSending a priority fax Sending a delayed faxAdding pages to a delayed fax Canceling a delayed faxReceiving a FAX Forwarding faxes Receiving in secure receiving modeActivating secure receiving mode Receiving faxes in memorySending options FAX SetupChanging the fax setup options Forwarding received faxes to email addressSpeed dial numbers Changing the default document settingsSetting up Address Book Printing sent fax report automaticallyPrinting Address Book Group dial numbersSearching Address Book for an entry Deleting a Address Book entryScanning to a USB Memory Device Using USB memory deviceAbout USB Memory Plugging in a USB Memory DeviceBacking UP Data Printing from a USB Memory DeviceFormatting a USB memory device Managing USB MemoryPrinting Directly from a Digital Camera Deleting an image filePrinting a report MaintenanceAdjusting the Color Contrast Printing ReportsClearing Memory Cleaning Your MachineCleaning the outside Cleaning the insideMaintenance White sheet ADF Sheet Scanner glass Scanner lid Cleaning the scan unitExpected cartridge life Maintaining the CartridgeReplacing the Toner Cartridge Toner cartridge storageMaintenance Replacing the Imaging Unit Replacing the Waste Toner Container Checking the MACHINE’S Serial Number Maintenance PartsTo access SyncThru Web Service Managing Your Machine from the WebsiteExit misfeed TroubleshootingTips for Avoiding Paper Jams Clearing Document JamsFuser unit area Clearing Paper JamsRoller misfeed TrayFuser lever Paper exit areaTroubleshooting Understanding Display Messages Meaning Suggested SolutionsOver Heat Error Network ErrorOpen Heat Error Not Assigned Page/Cancel JobContinue or Black Only Wrong ConfigPOP3 Stop Pressed Stop/Clear has beenCondition Possible Suggested Solutions Cause Solving Other ProblemsPrinting problems Condition Suggested SolutionsPrinting quality problems Vertical lines Toner specksDropouts White SpotsCopying problems Samsung Scan Manager problems Scanning problemsCommon Windows problems Fax problemsCommon Linux problems Not scan Common Macintosh problemsNot appear on Scanners listType Average Yielda Part Number HOW to PurchaseOrdering supplies SuppliesGeneral Specifications SpecificationsScanner Specifications Printer SpecificationsCopier Specifications Facsimile Specifications Glossary Fuser Unit ITU-T No chartEthernet EtherTalkOriginals MAC addressModem NetWareWatermark Subnet MaskToner Cartridge UNC PathIndex Clock mode 31 control panel 21 copyingReceiving a fax Country Customer Care Center WEB Site Contact Samsung worldwideSwitzerland Page Features of your new laser product CLX-3175 CLX-3175N Finding More Information Page Safety information6 7Safety information Safety information8 9Safety information Safety information10 11Safety information Safety information12 13Safety information Safety information14 15Safety information Installing the software Machines basic settings Setting up the network CLX-3175N onlyScanning Basic Printing Using USB Memory Device Maintenance Troubleshooting CLX-3175N only Scan to StatusStop/Clear 57 to solve the problem Reduce/Enlarge Change Default USB feature Machine Setup Supplied Software Getting started System Requirements Setting UP the Network CLX-3175N only Installing the Software Key sound, and alarm sound Getting started Loading originals and print media Specifications on print media Printer specifications on page 69. The extra flaps Changing the Size of the Paper in the Paper Tray Slide the tray 1 back into the machine Printing on Special Print Materials Copying Press OK when Copy Feature appears Setting Copy Timeout Scanning Changing the Settings for Scan JOB Scanning Basic printing Using USB memory device Printing from a USB Memory Device Managing USB Memory Maintenance Cleaning Your Machine Cleaning the scan unit Maintaining the Cartridge Replacing the Toner Cartridge Replacing the Imaging Unit Replacing the Waste Toner Container Maintenance Parts Clearing paper jams Solving other problems Paper exit area Fuser lever Understanding Display Messages Expires soon Replaceables on 53 and call for Service Solving Other Problems 50. If this does not improve the print White spots appear on AaBbC Scanned face down on the scanner glass Samsung Scan Manager problems Come out Common Macintosh problems Ordering supplies Yieldc.d Waste toner Copying mode Less than 50 dBAContainerc,d Memory Network Scanb File format Effective Glossary FDI LED TCP/IP Adjustment Contact Samsung worldwide Switzerland Page REV Software section Contents Sharing the Printer Locally Using Your Printer in Linux Installing Software for Local Printing Installing Printer SoftwareSelect Typical installation for a local printer. Click Next Select Custom installation. Click Next Custom InstallationInstalling Printer Software in Windows Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Next Installing mono printer driverClick OK in the Install From Disk window Removing Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Paper Tab Layout TabGraphics Tab Color ModeAbout Tab Using a Favorite SettingUsing Help Extras TabPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersNone Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document Fitting Your Document to a Selected Paper SizeEditing a Watermark Using WatermarksUsing an Existing Watermark Creating a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page OverlayDouble-clickPrinters and Faxes Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer boxUninstalling Samsung SmarThru Scanning Using Samsung SmarThruUsing Samsung SmarThru Using Onscreen Help File Windows Vista Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Windows XPUnderstanding Smart Panel Using Smart PanelChanging the Smart Panel Program Settings Opening the Troubleshooting GuideUsing Printer Settings Utility Installing the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverStarting the program Using SetIP programUsing the Unified Driver Configurator Opening the Unified Driver ConfiguratorScanners Configuration Printers ConfigurationPorts Configuration Configuring Printer PropertiesPrinting Files Printing from ApplicationsClick Properties Scanning a DocumentAdding Job Type Settings Using the Image ManagerTools Function Select Uninstall and click Uninstall Installing SoftwareUninstalling software Select Easy Install and click Install. Easy Install isSelect Socket/HP Jet Direct in Printer Type Setting Up the PrinterFor a Network-connected Click Add on the Printer ListFor a USB-connected Printing Changing Printer SettingsPrinting a Document Graphics Printing Multiple Pages on One Sheet of PaperScanning with network Setting scan information in Scan ManagerScanning Scanning with USBIndex Macintosh 37 uninstall
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