Print quality problems
Problem | Solution |
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Light or blurred characters. | Check Ink Level View as described in "Ink level view" on page 8.4. If the |
| printer cartridge has completely run out, Ink Low. Install new ink cartridge is dis- |
| played. To install a new print cartridge, see "Replacing the print cartridge" |
| on page 8.3. Make sure the print cartridge is installed correctly. To clean |
| the print cartridge, see "Cleaning the cartridge" on page 8.5. |
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Smudged or dark characters. | Make sure the paper is straight and unwrinkled. Let ink dry before |
| handling the paper. To clean the print cartridge, see "Cleaning the car- |
| tridge" on page 8.5. |
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Characters with white lines. | If Ink Low. Install new ink cartridge is displayed, install a new print cartridge as |
| described in "Replacing the print cartridge" on page 8.3. Remove and rein- |
| stall the print cartridge. Clean the print cartridge (see "Cleaning the car- |
| tridge" on page 8.5.) |
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Improperly formed or misaligned | Clean the print cartridge (see "Cleaning the cartridge" on page 8.5.) |
characters. |
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Abnormal black horizontal lines | Clean the cartridge carrier (see "Cleaning the cartridge carrier contacts" on |
| page 8.6.) |
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Paper feeding problems
Problem | Solution |
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Paper is jammed during | Clear paper jam as described in "Paper jams during printing" on page 8.11. |
printing. |
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Paper sticks together. | You can load up to 50 sheets in the ASF (Automatic Sheet Feeder). |
| Check if you overloaded. Humid conditions may cause some paper to stick together. |
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Paper fails to feed. | Remove any obstructions inside the printer. |
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Multiple sheets of paper | When loading paper, do not force the paper down into the printer. If multiple sheets have |
feed. | caused a paper jam, clear the paper jam. (see "Paper jams during printing" on page 8.11.) |
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Paper skews or buckles in | ASF can hold up to 50 sheets. Make sure the paper guides do not cause the paper to bow in |
the automatic sheet | the bin. When loading paper, do not force it down into the printer. |
feeder. |
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8.10