Polycom A, 3725-61794-005 manual Including Multiple Sites in Calls, Placing a Multipoint Call

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User’s Guide for Polycom HDX Systems and the Polycom Touch Control

Including Multiple Sites in Calls

During a multipoint call, multiple sites can see and hear each other. You can also share content in a multipoint call, just as you can in a point-to-point call.

All systems can participate in multipoint calls. To host multipoint calls, your system must have optional software installed. You can host multipoint calls using a video conferencing system with multipoint capabilities, or you can use a bridge such as the Polycom RMX 1000, Polycom RMX 2000, or Polycom MGC™.

If your multipoint calls disconnect after 5 minutes, your system might be set up for the multipoint trial. To do untimed multipoint conferences, a multipoint key must be installed. Contact your administrator for assistance.

Placing a Multipoint Call

How you place a multipoint call depends on whether you’re using a Polycom HDX system with multipoint capabilities or a bridge such as the Polycom MGC or Polycom RMX conference platform. The number of sites allowed in the call is determined by the capabilities of the system or bridge hosting the call. The call can include any combination of IP H.323, SIP, ISDN, V.35/Serial, and audio-only endpoints, although some ISDN systems might not be configured to allow mixed IP and ISDN calls. For more information about call types, refer to Types of Video Calls You Can Make on page 8.

To place a multipoint call by adding sites to a call:

1Call the first site.

2When the call connects, touch Add Call from the call screen.

3Place a call to the next site. For more information, refer to Placing a Call on page 4.

4Repeat steps 2 and 3 until all sites are connected.

To place a multipoint call using a directory group:

1From the Home screen touch Search the Directory.

2 Touch a group folder in the directory list.

Depending on how your system is configured, it attempts to call the group using a pre-defined list of call types. Contact your system administrator for more information.

To place a cascaded multipoint call:

1Call a group from the directory, or place calls one at a time to several other sites. For more information, refer to Placing a Call on page 4.

2Ask each site to call additional sites.

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Contents Version 3.0.5 July 2012 3725-61794-005/A USA Contents Polycom, Inc Polycom, Inc Using the Polycom Touch Control Powering the System On and OffSelect Touch Control Power Power On Self Test PostUser Settings Calling and AnsweringPlacing a Call Calling by Entering a Name or NumberCalling from the Recent Calls List Calling from the Favorites Screen Select Place a Call DirectoryCalling from the Directory Calling from the CalendarCall Screen Ending a CallTypes of Video Calls You Can Make From You can call By dialingPoints to note about special dialing scenarios Selecting and Adjusting a Camera or Other Video Source Controlling What You SeeParticipating in an Encrypted Call Touch Control Camera Starting and Stopping Camera Tracking with EagleEye Director Touch Control Camera Select Start Camera TrackingSetting and Using Camera Presets Touch View PresetsControlling What You Hear Adjusting Touch Control BrightnessAdjusting Volume Changing the Layout during a Video CallAdjusting Touch Control Volume Muting the MicrophonePoints to note about muting the microphone Showing Content Enjoying Stereo Audio in Video CallsShowing Content with People+Content IP Points to note about People+Content IPNext to HDX System Resolution Refresh rates Hz Click DisconnectPolycom HDX 9004, Polycom HDX 9002, Polycom HDX 9001 systems Showing Content from a USB Drive Showing Content from a Document Camera, VCR, or DVD Player Showing Content with Polycom People on Content Using the Polycom UC Board Touch PeopleOnContentSave and Retrieve Features Previous Arrow to view Points to note about the UC Board Including Multiple Sites in Calls Placing a Multipoint CallPasswords for Multipoint Calls Setting DescriptionMultipoint Viewing Modes Using Chair Control for Multipoint Calls Hosted by Allows chair control ifClick Place a Call Click Chair Control to go to the Chair Control screenAnswering Video Calls Automatically Temporarily Refusing CallsChanging the Way Calls Are Answered Touch Availability Control and select Do Not DisturbMuting Automatically Answered Video Calls Allowing Video Display on the WebViewing Presence States for Favorites Icon Presence DescriptionPolycom, Inc Icon Presence State Description Muting in a Cccp Call Recent Calls list Favorites screen DirectoryHolding and Resuming Cccp Calls Leave All Conferences Hangs up all callsAdjusting for Room Lighting Customizing Your WorkspaceAllowing the Far Site to Control Your Camera Using the Virtual Remote Control Polycom Solution SupportPolycom, Inc
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3725-61794-005, A specifications

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