TROUBLESHOOTING
If problems with the unit persist even after you’ve followed the suggestions below, please disconnect the power cord and contact Pelco’s Technical Support Group at
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| Description of problem | Please consult the following |
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| The unit will not turn on. | Is the power cord properly plugged in? |
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| Is the LOCK indicator light on? |
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| Is the TIMER REC indicator light on? |
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| Power is on, but the unit will not | Is the LOCK indicator light on? |
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| operate. | Is the POWER button blinking? (The unit cannot be operated when the POWER button is blinking and it’s |
| INSTALLATION |
| the same when the other buttons and indicators are blinking.) |
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| It is possible that the safety features are in operation. | |
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| Restart the unit by pressing the RESET button located at the back of the unit using a ballpoint pen or similar | |
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| object. | |
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| Is the REMOTE communication indicator light on (DX3016 models only)? Press the REMOTE communica- | |
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| tion button to turn off the light. | |
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| Images are not appearing on the | Are the monitor and camera(s) connected correctly? |
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| monitor. | Is the unit receiving an input signal from the selected camera? |
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| Check this by setting the unit to SPLIT 9. |
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| The quality of the monitor picture is poor. | Is the connecting cord connected correctly? |
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| Is the camera’s focus adjusted correctly? |
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| The unit will not start recording. | Is there any recording space left on the disk? |
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| The unit begins recording only after the specified recording time. Was the unit stopped during the specified |
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| recording time? |
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| Is the PRE ALARM REC indicator light on? |
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| The unit will not stop recording. | Is the LOCK indicator light on? |
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| Is the unit running in Timer Recording mode? If so, cancel the Timer Recording and press the TIMER REC |
| RECORDING |
| button once again. |
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| The unit will not perform Repeat | Is the unit running in Repeat Recording mode? | |
| Recording. |
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| The unit will not perform Timer | Are the date and current time set accurately? | |
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| Recording. | Are the Recording |
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| If the recording interval has been set correctly, then has the recording medium been placed in the unit? |
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| Has the recording medium’s |
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| Is the HDD Repeat Recording setting set on REC•STANDBY? |
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| The unit will not perform Alarm | Is the unit in |
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| Recording. | Are the peripheral switches, etc., connected correctly? |
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| PLAYBACK | The unit will not perform playback. | Is the LOCK indicator light on? |
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| Has the image data been erased? | |
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| Has the playback device been selected correctly? | |
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| Is the PRE ALARM REC indicator light on? | |
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PERIPHERALRECORDING |
| The copying device/archive device does | Has the recording medium been inserted correctly into the unit? |
| not respond. | Is the unit currently in the middle of loading the recording medium? | |
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| Has the playback device been selected correctly? | |
DEVICE |
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Power is on, but I cannot get past the | Has the peripheral recording device been selected correctly? | ||
“SETTING UP ...” display. | Is the peripheral recording device’s SCSI ID number set correctly? | ||
| Is the SCSI terminator switch off? | ||
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The unit will not backup all of the data | Inspect the recording medium. | ||
on the hard disk. | Check the amount of available recording space. | ||
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80 | Pelco Manual |