TROUBLESHOOTING GUIDE |
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Check the following chart before requesting service. |
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SYMPTOM |
| CAUSE |
| POSSIBLE SOLUTION |
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POWER |
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No power. |
| The AC power cord is not connected. |
| Connect the AC power cord to the |
| 5 |
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| AC outlet. |
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Although the power is on, the |
| Cassette is not inserted. |
| Insert a video cassette. |
| 19 |
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TV/VCR does not operate. |
| TIMER REC button is depressed. |
| Press the TIMER REC button. |
| 21 |
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TV BROADCAST RECEPTION |
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| TV station experiencing problems. |
| Try another channel. |
| 13 |
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| Picture control is not adjusted. |
| Check picture control adjustments. |
| 18 |
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Poor or no picture. |
| Possible local interference. |
| Check for source of reception |
| 26 |
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| disturbance. |
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| Antenna (CATV) connector is not |
| Check CATV connection or VHF/ |
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| connected or possible |
| UHF antenna, reposition or rotate |
| 10,11 |
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| localinterference. |
| antenna. |
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| TV station experiencing problems. |
| Try another channel. |
| 13 |
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| Picture control is not adjusted. |
| Check picture control adjustments. |
| 18 |
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Poor or no color. |
| Possible local interference. |
| Check for source of reception |
| 26 |
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| disturbance. |
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| Antenna (CATV) connector is not |
| Check CATV connection or VHF/ |
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| connected or possible local |
| UHF antenna, reposition or rotate |
| 10,11 |
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| interference. |
| antenna. |
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| TV station experiencing problems. |
| Try another channel. |
| 13 |
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Picture wobbles or drifts. |
| Antenna (CATV) connector is not |
| Check CATV connection or VHF/ |
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| connected or possible local |
| UHF antenna, reposition or rotate |
| 10,11 |
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| interference. |
| antenna. |
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| Cable TV channel is scrambled. |
| Try another channel. |
| 13 |
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| CATV connector is not connected. |
| Check all CATV connections. |
| 11 |
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No CATV reception. |
| TV/CATV Mode menu option is set to |
| Set the TV/CATV Menu option to |
| 15 |
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| the TV mode. |
| the CATV mode. |
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| Cable TV service interrupted. |
| Contact your Cable TV company. |
| 11 |
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No reception above |
| TV/CATV Mode menu option is not |
| Make sure TV/CATV menu option is |
| 15 |
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| set to the appropriate mode. |
| in the appropriate mode. |
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channel 13. |
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| UHF antenna is not connected. |
| Check UHF antenna. |
| 10 |
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| TV station experiencing problems. |
| Try another channel. |
| 13 |
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| Antenna (CATV) connector is not |
| Check CATV connection or VHF/ |
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| connected or possible local |
| UHF antenna, reposition or rotate |
| 10, 11 |
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Poor or no sound. |
| interference. |
| antenna. |
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| Possible local interference. |
| Check for source of reception |
| 26 |
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| disturbance. |
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| MUTING button is depressed. |
| Check that MUTING button has not |
| 14 |
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| been pressed. |
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| TV station stopped broadcasting. |
| Tune new channel. |
| 13 |
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TV shuts off. |
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| Sleep timer is set. |
| Set Sleep Timer to "0". |
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| OFF timer is set. |
| Cancel OFF timer. |
| 17 |
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24
5A42201A E | 24 | 17/4/2002, 13:32 |