Sony HD 3CCD operating instructions Troubleshooting, Symptom Cause Remedy

Page 65

Troubleshooting

Before bringing in your camera for service, check the following as a guide to troubleshoot the problem. If the problem cannot be corrected, consult with your Sony dealer.

Symptom

Cause

Remedy

The power of the camera is not turned

The AC power adaptor is not connected to the

Insert the power cord firmly as far as it will

on.

DC IN 12V jack firmly.

go.

 

 

 

 

The AC power cord is not inserted firmly into

Insert the power cord firmly as far as it will

 

the AC power adaptor or the AC outlet.

go.

 

 

 

 

The BRBK-H700 HD Optical Multiplex Card

Remove the card from the card slot.

 

is inserted into the card slot.

 

 

 

 

 

When using the far distance remote control

Insert the Optical Fiber Cable firmly as far as

 

system with the BRBK-H700 Optical

it will go.

 

Multiplex Card, CCFC-M100HG Optical

 

 

Turn on the HD Optical Multiplex Unit, or

 

Fiber Cable and BRU-H700 HD Optical

 

plug in the power cord of the unit to an AC

 

Multiplex Unit, the Optical Fiber Cable is not

 

properly connected or the HD Optical

outlet firmly.

 

 

 

Multiplex Unit is not turned on.

 

 

 

 

The camera cannot be turned on with the

IR-RECEIVE in the SYSTEM menu is set to

Use the RM-BR300 Remote Control Unit to

supplied Remote Commander.

OFF.

open the menu and set IR-RECEIVE to ON.

 

 

(page 35)

 

 

 

The picture is not displayed on the video

The video cable is not connected properly.

Check the connection between the camera and

monitor connected to the camera.

 

video monitor.

 

 

 

 

The exposure is not set correctly on the

Set the exposure correctly in the EXPOSURE

 

camera.

menu.

 

 

 

Pan, tilt or zoom cannot be operated.

Any menu is displayed on the monitor screen.

Press the DATA SCREEN button on the

 

 

supplied Remote Commander or the MENU

 

 

button on the RM-BR300 Remote Control

 

 

Unit to turn off the menu from the monitor

 

 

screen.

 

 

 

 

The panning or tilting range is limited.

Change the PAN-TILT LIMIT setting in the

 

 

PAN TILT ZOOM menu (page 34).

 

 

 

The Remote Commander does not work.

The CAMERA SELECT button you pressed

Press the CAMERA SELECT button

 

on the Remote Commander does not match

corresponding to the IR SELECT switch

 

the number set with the IR SELECT switch

setting on the camera (page 40).

 

on the camera.

 

 

 

 

The camera cannot be operated with the

The connection using the VISCA RS-422

Check that the connection to the VISCA RS-

RM-BR300 Remote Control Unit.

connectors is not correctly made.

422 connectors is correctly made, and the RS-

 

 

422 cable is properly connected.

 

 

 

 

The BOTTOM switch on the bottom of the

Identify the address of the camera (page 19),

 

camera is set to any other address than “0

then set the MODE selector on the rear of the

 

(AUTO).”

Remote Control Unit to the same address

 

 

(page 23).

 

 

 

 

VISCA control setting is not correct.

Select the proper setting (RS-232C or RS-

 

 

422) with the BOTTOM switch on the bottom

 

 

of the camera (page 19) and the DIP switch on

 

 

the Remote Control Unit (page 23).

 

 

 

 

The communication baud rate setting of the

Select the same communication baud rate

 

camera and the RM-BR300 differ.

(9600 bps or 38,400 bps) with the BOTTOM

 

 

switch on the bottom of the camera (page 19)

 

 

and the DIP switch on the Remote Control

 

 

Unit (page 23).

 

 

 

 

The NC (No Connection) switch is set to ON.

Set camera address selector switch 4 of the

 

 

BOTTOM switches on the bottom of the

 

 

camera to OFF (page 19).

 

 

 

Appendix

Troubleshooting

65

Page 64 Page 66
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Page 64 Page 66
Contents HD 3CCD Color Video Camera For customers in the U.S.A Owner’s RecordFor the customers in Canada Pour les utilisateurs au CanadaTable of Contents Appendix Installation and ConnectionsTypical CCD Phenomena PrecautionsBuilt-in interface card slot FeaturesLong-distance image transmission and pan/tilt/zoom control Visca camera protocol supportedMounted circuit board using lead-free solder Supplied Components and AccessoriesSystem Components External video sync functionRM-BR300 Remote Control Unit Remote commanderOptional Products BRU-H700 HD Optical Multiplex UnitHFBK-SD1 SD Interface Board Video Switcher commercially availableHFBK-HD1 HD Interface Board HFBK-TS1 HDV Interface BoardThis system allows you System ConfigurationSystem configuration Overview System Configuration Operating a BRC-H700 Camera from a Long Distance Operating Multiple BRC-H700 Cameras from a Long Distance CCFC-M100HG CCFC-M100HG BRBK-H700 HD Transmitting Audio Signals Using the BRU-H700HFBK-TS1 HDV HD video monitor Microphone Camera Location and Function of PartsFront RearBottom Setting of the Bottom switchesRemote Commander supplied Installing batteries RM-BR300 Remote Control Unit not suppliedLock button and indicator Mode buttonWhen the menu of the camera is displayed When the menu of the camera is not displayedVisca RS-232C connector Mode selectorVisca RS-422 connector TALLY/CONTACT connectorBRU-H700 HD Optical Multiplex Unit not supplied HFBK-HD1 HD Interface Board not supplied HFBK-SD1 SD Interface Board not suppliedBRBK-H700 HD Optical Multiplex Card not supplied HFBK-XG1 XGA Interface Board not suppliedHFBK-TS1 HDV Interface Board not supplied Main Menu Setting MenusAbout On-Screen Menus Operation Through Menus Menu Operation Using the Supplied Remote CommanderTo return to the main menu To return to the normal display4,5 Spot Light Exposure MenuBack Light White Balance white balance mode Using the ND FilterWhen ONE Push is selected Color MenuPicture Menu Mode focus mode Black and white modeFocus Menu Color BARSetting range of Tilt DOWN/TILT UP Setting range of PAN LEFT/PAN RightPAN Tilt Zoom Menu Ramp CurveSync Master System MenuAnalog OUT Down Converter Menu Status MenuSUB OUT1 ADD SyncPC-OUTPUT Menu HD-SDI MenuSync VD SyncHDV Menu Audio DelayPanning and Tilting Turning on the PowerPan/Tilt and Zoom Operation If the Standby lamp of the camera flashes Operating Multiple Cameras with the Remote CommanderZooming Focusing on a Subject Adjusting the CameraShooting with Back Lighting To focus the camera on a subject automaticallyTo cancel the preset memory To recall the stored settingsTo assign camera addresses automatically To illuminate the panel of the Remote Control UnitOperating Multiple Cameras To assign camera addresses manually Direction REV 1STD PAN-TILT ResetTurn the dial on the upper part of the joystick One-push auto focusing during manual focus adjustment Adjusting the White BalanceTo adjust the white balance automatically To adjust the white balance manuallyFunctions of the R and B controls Adjusting the BrightnessFunctions of the Value and Bright controls To select positions 9 to Storing Camera SettingsSetting the Speed of the Camera Moving to a Preset Position Removing/Attaching the Cable Cover InstallationAttaching an Interface Board To remove the cable coverTo install the camera on a desk Installing the CameraTo remove the interface board To attach the camera to a tripodInstallation example Installing the Camera on the CeilingBefore installation Attachment materials Ceiling Hole Ceiling bracket B To remove the camera Connecting to an AC OutletConnections Connecting the RM-BR300 Remote Control Unit Visca Connecting a Device Equipped with Visca RS-422 Connector Monitor HFBK-SD1 SD Connecting a VTR Equipped with HD-SDI Input Connectors Connecting a VTR Equipped with SDI Input ConnectorConnecting the BRU-H700 HD Optical Multiplex Unit Connecting a ComputerCable Second BRC Connecting a Video SwitcherTo connect a single camera Connecting a Sync Signal GeneratorTo connect multiple cameras to the HD sync signal generator Sync To connect multiple cameras to the SD sync signal generatorError messages for the BRU-H700 HD Optical Multiplex Unit Indicators on the BRC-H700 cameraList of Messages Messages for the BRC-H700 cameraSymptom Cause Remedy TroubleshootingSymptom Cause Remedy Speed Menu ConfigurationSTD RGB Presetting menu items Presetting ItemsSUB OUT ADD Sync IMG Size Input/output connectors SpecificationsSupplied accessories SystemBRC-H700 Video Camera DimensionsCeiling Bracket B Top SideRM-BR300 Remote Control Unit Top Front Side BRU-H700 HD Optical Multiplex Unit TopVisca RS-232C in connector mini-DIN 8-pin, female Visca RS-422 connector connector plug 9-pinVisca RS-232C OUT connector mini DIN 8-pin, female Pin AssignmentsBRU-H700 HD Optical Multiplex Unit optional RM-BR300 Remote Control Unit optionalPin Visca RS-232C OUT connector mini DIN 8-pinFemale Second BRC-H700 or BRU-H700 Wiring Diagram of Visca RS-422 ConnectionThird to Seventh BRC-H700 or BRU-H700 To remove the connector plug Using the Visca RS-422 Connector Plug
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