Polycom 8002 manual Handset modes, Download, Ringing and tones, Standby mode on-hook

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Using the SIP Handset

Download

Indicates that the handset is checking for or downloading code. This icon only appears while the handset is running the over-the-air downloader. It appears to the right of the signal-strength icon in the same location as the voicemail icon.

Ringing and tones

The ringing type (normal or vibrate) is selected by the handset user. The audible and vibrating ringer on the handset will follow the protocol command provided by the PBX via the proxy server if the user selects PBX cadence described in the User-defined Preferences section.

Handset modes

Standby mode (on-hook)

In standby mode, the handset is waiting for an incoming call or for the user to place an outgoing call. The extension number is shown on the display and there is no dial tone. In this mode, the handset is conserving battery power and wireless LAN bandwidth.

By default, the username assigned to line 1 is displayed on the standby screen.

Active mode (off-hook)

When an incoming call occurs, the handset will ring, and the handset enters the active mode. The handset will ring according to user preference as specified in the standby menus. The ringing can be silenced by pressing the End Call key. If you do not wish to accept the call, press the Rej softkey. The SIP server (if present) will redirect the call as configured by the system administrator, often to voicemail. (Treated like the handset is busy.)

The handset is in the active mode when an incoming call is answered by pressing the Start key or when it is in communication with the SIP server without being in an active call.

When an incoming call occurs during an active call, the handset will play the second call ringing sound until the call is answered, the caller hangs up, or the call transfers to voicemail. If End Call is pressed, the first call is terminated and the handset reverts to a full ring.

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Contents Administration Guide Contact Information Trademark InformationPatent Information Copyright NoticeKnowledge base to assist troubleshooting is available at Essential Installation PointersYou must update the software with the most recent code Data APs may not support VoWiFiPage Related Documents About this GuidePolycom Model Numbers Icons and Conventions Customer Support HotlineContents Software License and Protocol Management Programming the SIP Handset FeaturesUsing the SIP Handset Testing a Handset Diagnostic ToolsIndex Page WMM-Compatible Access Points SpectraLink Wireless Telephone OverviewSecurity Options Quick Start Guide Security Regulatory Domain Preferred Channels SIP Servers System DiagramSystem Components SpectraLink 8002 Wireless TelephoneAccess points Ethernet switchSIP Tftp server SIP serverSIP phone Tftp serverDHCP, Tftp Handset SpecificationsWMM WPA2-PSKXxxxx Startup SequenceIcon Icons shown in bold turns off when EXTPN 1725-36034-001C.doc SpectraLink 8002 Wireless Telephone Configuration Alphanumeric string entry Admin Administration MenuOpening the Admin menu Entering and editing Admin menu optionsTo Enter Press WEP Admin menuAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level ESS IDAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level SIP Registration Phone ConfigLicense Option IP Address Network ConfigAdmin Password OAI On/OffOption Meaning SpectraLink 8002 Wireless Telephone Configuration Essid Security Regulatory Domain Transmit PowerRestore Defaults DiagnosticsStandby mode, options menu User-defined Preferences Standby MenuPBX Standby menuStandby Menu Items 2nd Level 3rd Level 4th Level PN 1725-36034-001C.doc Telephone Ring Lock KeysRing Options Phone Options Firmware Version System InfoPhone IP Addr Server IP AddrPage Requirements Software License and Protocol ManagementConfiguration Process Software License and Protocol Management Page Guidelines Programming the SIP Handset FeaturesSIP Tftp Server Configuration Files Handset-specific files e.g. sip3001.cfg Generic file sipallusers.cfgSER Proxy server commandsParameter Value Description Parameter Value Description Codecs AuthFavorite SIPallusers.cfg Sample Configuration Files# PROXY1MAILACCESS = PROXY1KEEPALIVESECS=14 #PROXY1ADDR #PROXY2ADDR Sample handset-specific fileLINE1 LINE2CALLID Overview Using the SIP HandsetLine indicators Handset DisplayHandset icons Signal strengthBattery charge Indicator FunctionDownload Standby mode on-hookActive mode off-hook Handset modesSoftkey Name Displayed… Press to… Messaging modeSoftkeys Using the SIP Handset Favorites menu MenusLine menu Menu display FCN menuIf you want to… Then… Feature activationHandset Operation Alphanumeric dialingLine 1 your dial number To dialed number Hold Rej Mute Line 1 your dial number Fr caller ID Answ Rej =Fr caller ID Rsme Mute End If you want to… Then… Using the SIP Handset Page Testing a Handset Page Site Survey Diagnostic ToolsDisplay has the following layout for single Essid mode M T Solving coverage issues Diagnostics ModeM m m c h s s a i d M m c h s s m n e m E m ScreenC o u N n n A s U n t Syslog Mode AP MAC Message type ErrorsEvents Full MACCall Start Call type telephony, OAI, PTT Messages are formatted like the following example Conducting a site survey Certifying the InstallationPN 1725-36034-001C.doc Message Description Software MaintenanceUpgrading handsets Normal download messagesTftp Download failure or recovery messagesCapacity TroubleshootingAccess point problems Range/out-of-rangeTransmission obstructions Configuration problemsMessage Description Action Handset Status MessagesMessage Description Action Troubleshooting OFF Do not PowerLicense Option set DhcpCRC Message Description Action Page Countries Max. Power Limit peak powerAppendix a Regulatory Domains Domain Band Channels Identifier 4000 2.4745 MHzPN 1725-36034-001C.doc Coverage Coverage test Index