Polycom 8002 manual Certifying the Installation, Conducting a site survey

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Certifying the Installation

Prior to determining that an installation is complete, test the handsets following the sequence given in Chapter 6 Testing a Handset and conduct a Site Survey mode test according to the directions given in Chapter 7 Diagnostic Tools.

The installation may need some adjustments. Note any areas where coverage is conflicting or inadequate. Note any system difficulties and work with your wireless LAN and/or LAN system administrator to determine the cause and possible remedy. See Chapter 10 Troubleshooting for clues to possible sources of difficulties. If any adjustments are made to the system, re-test the device in the same vicinity to determine if the difficulty is resolved.

The installer should not leave the site before performing installation verification.

These tests must be performed in typical operating conditions, especially if heavy loads occur. Testing sequence and procedure is different for every installation. Generally, you should organize the test according to area and volume, placing numerous calls to others who can listen while you perform coverage tests. Note any areas with excessive static or clarity problems and report it to a Polycom service engineer.

The coverage test will also require you to put the handset in Site Survey mode and walk the entire coverage area to verify all APs.

Conducting a site survey

Conduct a site survey of the installation, by walking the site looking for interfering 802.11 systems, adequate coverage and channel assignment, and correct AP configuration.

1.Referring to Run Site Survey, put a handset into Site Survey in the Any/Smry ESSID mode. Walk throughout the site checking for any expected APs or other ESSIDs.

2.Then, walk the site again, in MyID/Smry ESSID mode, this time checking that every location has adequate coverage (there should

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Contents Administration Guide Contact Information Trademark InformationPatent Information Copyright NoticeKnowledge base to assist troubleshooting is available at Essential Installation PointersYou must update the software with the most recent code Data APs may not support VoWiFiPage Related Documents About this GuidePolycom Model Numbers Icons and Conventions Customer Support HotlineContents Software License and Protocol Management Programming the SIP Handset FeaturesUsing the SIP Handset Testing a Handset Diagnostic ToolsIndex Page WMM-Compatible Access Points SpectraLink Wireless Telephone OverviewSecurity Options Quick Start Guide Security Regulatory Domain Preferred Channels SIP Servers System DiagramSystem Components SpectraLink 8002 Wireless TelephoneAccess points Ethernet switchSIP Tftp server SIP serverSIP phone Tftp serverDHCP, Tftp Handset SpecificationsWMM WPA2-PSKXxxxx Startup SequenceIcon Icons shown in bold turns off when EXTPN 1725-36034-001C.doc SpectraLink 8002 Wireless Telephone Configuration Alphanumeric string entry Admin Administration MenuOpening the Admin menu Entering and editing Admin menu optionsTo Enter Press WEP Admin menuAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level ESS IDAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level SIP Registration Phone ConfigLicense Option IP Address Network ConfigAdmin Password OAI On/OffOption Meaning SpectraLink 8002 Wireless Telephone Configuration Essid Security Regulatory Domain Transmit PowerRestore Defaults DiagnosticsStandby mode, options menu User-defined Preferences Standby MenuPBX Standby menuStandby Menu Items 2nd Level 3rd Level 4th Level PN 1725-36034-001C.doc Telephone Ring Lock KeysRing Options Phone Options Firmware Version System InfoPhone IP Addr Server IP AddrPage Requirements Software License and Protocol ManagementConfiguration Process Software License and Protocol Management Page Guidelines Programming the SIP Handset FeaturesSIP Tftp Server Configuration Files Handset-specific files e.g. sip3001.cfg Generic file sipallusers.cfgSER Proxy server commandsParameter Value Description Parameter Value Description Codecs AuthFavorite SIPallusers.cfg Sample Configuration Files# PROXY1MAILACCESS = PROXY1KEEPALIVESECS=14 #PROXY1ADDR #PROXY2ADDR Sample handset-specific fileLINE1 LINE2CALLID Overview Using the SIP HandsetLine indicators Handset DisplayHandset icons Signal strengthBattery charge Indicator FunctionDownload Standby mode on-hookActive mode off-hook Handset modesSoftkey Name Displayed… Press to… Messaging modeSoftkeys Using the SIP Handset Favorites menu MenusLine menu Menu display FCN menuIf you want to… Then… Feature activationHandset Operation Alphanumeric dialingLine 1 your dial number To dialed number Hold Rej Mute Line 1 your dial number Fr caller ID Answ Rej =Fr caller ID Rsme Mute End If you want to… Then… Using the SIP Handset Page Testing a Handset Page Site Survey Diagnostic ToolsDisplay has the following layout for single Essid mode M T Solving coverage issues Diagnostics ModeM m m c h s s a i d M m c h s s m n e m E m ScreenC o u N n n A s U n t Syslog Mode AP MAC Message type ErrorsEvents Full MACCall Start Call type telephony, OAI, PTT Messages are formatted like the following example Conducting a site survey Certifying the InstallationPN 1725-36034-001C.doc Message Description Software MaintenanceUpgrading handsets Normal download messagesTftp Download failure or recovery messagesCapacity TroubleshootingAccess point problems Range/out-of-rangeTransmission obstructions Configuration problemsMessage Description Action Handset Status MessagesMessage Description Action Troubleshooting OFF Do not PowerLicense Option set DhcpCRC Message Description Action Page Countries Max. Power Limit peak powerAppendix a Regulatory Domains Domain Band Channels Identifier 4000 2.4745 MHzPN 1725-36034-001C.doc Coverage Coverage test Index