Polycom 8002 manual Crc

Page 94

SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP)

Message

 

Description

 

Action

No SW Found

 

A required software component has

 

Check that the handset license type

 

 

not been identified.

 

(number) has a corresponding entry in the

 

 

 

 

slnk_cfg.cfg file.

 

 

 

 

Check that the pd11wsd.bin and

 

 

 

 

pi110001.bin entries exist in under this

 

 

 

 

license type in the slnk_cfg.cfg file.

Not Installed!

 

A required software component is

 

Check that all required software files are

 

 

missing.

 

on the TFTP server, if over-the-air

 

 

 

 

downloading is being used. If the error

 

 

 

 

repeats, contact Polycom Technical

 

 

 

 

Support.

Press End Call

 

The far end of a call has hung up.

 

Hang up the near end by pressing the END

 

 

 

 

key.

Select License

 

A protocol has not been selected

 

Using the Admin menu, select one license

 

 

from the license option setting.

 

option to allow the phone to download the

 

 

 

 

appropriate software.

Server Busy

 

Handset is attempting to download

 

None, the handset will automatically retry

 

 

from a TFTP server that is busy

 

the download every few seconds.

 

 

downloading other devices and

 

 

 

 

refusing additional downloads.

 

 

Storing Config

 

Handset is storing changes to

 

None. Informational only. The handset may

 

 

handset configuration.

 

display this briefly following a configuration

 

 

 

 

change or software download.

TFTP ERROR(x):yy

 

A failure has occurred during a

 

Error code 01, 02, 07, or 16 - check the

 

 

TFTP software download. (x) = The

 

TFTP server configuration.

 

 

file number which was being

 

Error code 81, the handset will attempt to

 

 

downloaded; yy is an error code

 

 

 

 

download the file again.

 

 

describing the particular failure.

 

 

 

 

For other messages, power off the

 

 

Possible error codes are:

 

 

 

 

handset, then turn it on again to retry the

 

 

01 = TFTP server did not find the

 

 

 

 

download. If the error repeats, note it and

 

 

requested file.

 

 

 

 

contact Polycom Customer Support.

 

 

02 = Access violation (reported

 

 

 

 

 

 

 

from TFTP server).

 

 

 

 

07 = TFTP server reported "No

 

 

 

 

such user" error.

 

 

 

 

16 = No TFTP server address.

 

 

 

 

81 = File put into memory did not

 

 

 

 

CRC.

 

 

 

 

FF = Timeout error. TFTP server

 

 

 

 

did not respond within a specified

 

 

 

 

period of time.

 

 

Too Many Errors

 

The handset continues to reset and

 

Fatal error. Return handset to Polycom.

 

 

cannot be recovered.

 

 

Unknown

 

A phrase is missing from the

 

Obtain new software per Software

xx:yy:zz

 

language file.

 

Maintenance.

94

PN: 1725-36034-001_C.doc

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Contents Administration Guide Copyright Notice Trademark InformationPatent Information Contact InformationData APs may not support VoWiFi Essential Installation PointersYou must update the software with the most recent code Knowledge base to assist troubleshooting is available atPage Polycom Model Numbers About this GuideRelated Documents Customer Support Hotline Icons and ConventionsContents Testing a Handset Diagnostic Tools Programming the SIP Handset FeaturesUsing the SIP Handset Software License and Protocol ManagementIndex Page SpectraLink Wireless Telephone Overview WMM-Compatible Access PointsSecurity Options Quick Start Guide Security Regulatory Domain Preferred Channels System Diagram SIP ServersEthernet switch SpectraLink 8002 Wireless TelephoneAccess points System ComponentsTftp server SIP serverSIP phone SIP Tftp serverWPA2-PSK Handset SpecificationsWMM DHCP, TftpEXT Startup SequenceIcon Icons shown in bold turns off when XxxxxPN 1725-36034-001C.doc SpectraLink 8002 Wireless Telephone Configuration Entering and editing Admin menu options Admin Administration MenuOpening the Admin menu Alphanumeric string entryTo Enter Press ESS ID Admin menuAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level WEPAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level License Option Phone ConfigSIP Registration OAI On/Off Network ConfigAdmin Password IP AddressOption Meaning SpectraLink 8002 Wireless Telephone Configuration Essid Security Transmit Power Regulatory DomainDiagnostics Restore DefaultsUser-defined Preferences Standby Menu Standby mode, options menuStandby Menu Items 2nd Level 3rd Level 4th Level Standby menuPBX PN 1725-36034-001C.doc Ring Options Lock KeysTelephone Ring Phone Options Server IP Addr System InfoPhone IP Addr Firmware VersionPage Software License and Protocol Management RequirementsConfiguration Process Software License and Protocol Management Page SIP Tftp Server Configuration Files Programming the SIP Handset FeaturesGuidelines Generic file sipallusers.cfg Handset-specific files e.g. sip3001.cfgParameter Value Description Proxy server commandsSER Parameter Value Description Auth CodecsFavorite Sample Configuration Files SIPallusers.cfg# PROXY1MAILACCESS = PROXY1KEEPALIVESECS=14 Sample handset-specific file #PROXY1ADDR #PROXY2ADDRLINE1 LINE2CALLID Handset Display Using the SIP HandsetLine indicators OverviewIndicator Function Signal strengthBattery charge Handset iconsHandset modes Standby mode on-hookActive mode off-hook DownloadSoftkeys Messaging modeSoftkey Name Displayed… Press to… Using the SIP Handset Line menu MenusFavorites menu FCN menu Menu displayAlphanumeric dialing Feature activationHandset Operation If you want to… Then…Line 1 your dial number To dialed number Hold Rej Mute Line 1 your dial number Fr caller ID Answ Rej =Fr caller ID Rsme Mute End If you want to… Then… Using the SIP Handset Page Testing a Handset Page Diagnostic Tools Site SurveyDisplay has the following layout for single Essid mode M T Diagnostics Mode Solving coverage issuesScreen M m m c h s s a i d M m c h s s m n e m E mC o u N n n A s U n t Syslog Mode MAC Message type ErrorsEvents Full AP MACCall Start Call type telephony, OAI, PTT Messages are formatted like the following example Certifying the Installation Conducting a site surveyPN 1725-36034-001C.doc Normal download messages Software MaintenanceUpgrading handsets Message DescriptionDownload failure or recovery messages TftpRange/out-of-range TroubleshootingAccess point problems CapacityConfiguration problems Transmission obstructionsHandset Status Messages Message Description ActionMessage Description Action Troubleshooting Do not Power OFFDhcp License Option setCRC Message Description Action Page Domain Band Channels Identifier 4000 2.4745 MHz Max. Power Limit peak powerAppendix a Regulatory Domains CountriesPN 1725-36034-001C.doc Index Coverage Coverage test