Polycom 8002 manual Call Start Call type telephony, OAI, PTT

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Diagnostic Tools

Call Start

Call type (telephony, OAI, PTT)

 

AP MAC

 

AP signal strength

Call End

AP MAC

 

AP signal strength

Audio stats

AP MAC

 

AP signal strength

 

Payload size (in msec)

 

Payloads sent

 

Payloads received

 

Payloads missed (not received)

 

Payloads missed rate (over last 5 seconds)

 

Payloads late

 

Payloads late rate (over last 5 seconds)

 

Average jitter

Audio error threshold exceeded

Same as audio stats

(Sent if payloads missed rate or payloads late

 

rate exceeds 2%, or if the average jitter is

 

over 2 msec)

 

Radio stats

AP MAC

 

AP signal strength

 

Directed packets sent

 

Directed packets received

 

Multicast packets sent

 

Multicast packets received

 

Broadcast packets sent

 

Broadcast packets received

 

TX dropped count

 

TX drop rate (over last 5 seconds)

 

TX retry count

 

TX retry rate (over last 5 seconds)

 

RX retry count

 

RX retry rate (over last 5 seconds)

Radio error threshold exceeded

Same as radio stats

(Sent if TX drop rate exceeds 2% or TX or RX

 

retry rate exceeds 5%)

 

PN: 1725-36034-001_C.doc

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Contents Administration Guide Patent Information Trademark InformationCopyright Notice Contact InformationYou must update the software with the most recent code Essential Installation PointersData APs may not support VoWiFi Knowledge base to assist troubleshooting is available atPage About this Guide Polycom Model NumbersRelated Documents Icons and Conventions Customer Support HotlineContents Using the SIP Handset Programming the SIP Handset FeaturesTesting a Handset Diagnostic Tools Software License and Protocol ManagementIndex Page WMM-Compatible Access Points SpectraLink Wireless Telephone OverviewSecurity Options Quick Start Guide Security Regulatory Domain Preferred Channels SIP Servers System DiagramAccess points SpectraLink 8002 Wireless TelephoneEthernet switch System ComponentsSIP phone SIP serverTftp server SIP Tftp serverWMM Handset SpecificationsWPA2-PSK DHCP, TftpIcon Icons shown in bold turns off when Startup SequenceEXT XxxxxPN 1725-36034-001C.doc SpectraLink 8002 Wireless Telephone Configuration Opening the Admin menu Admin Administration MenuEntering and editing Admin menu options Alphanumeric string entryTo Enter Press Admin Menu Items 2nd Level 3rd Level 4th Level 5th Level Admin menuESS ID WEPAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level Phone Config License OptionSIP Registration Admin Password Network ConfigOAI On/Off IP AddressOption Meaning SpectraLink 8002 Wireless Telephone Configuration Essid Security Regulatory Domain Transmit PowerRestore Defaults DiagnosticsStandby mode, options menu User-defined Preferences Standby MenuStandby menu Standby Menu Items 2nd Level 3rd Level 4th LevelPBX PN 1725-36034-001C.doc Lock Keys Ring OptionsTelephone Ring Phone Options Phone IP Addr System InfoServer IP Addr Firmware VersionPage Requirements Software License and Protocol ManagementConfiguration Process Software License and Protocol Management Page Programming the SIP Handset Features SIP Tftp Server Configuration FilesGuidelines Handset-specific files e.g. sip3001.cfg Generic file sipallusers.cfgProxy server commands Parameter Value DescriptionSER Parameter Value Description Codecs AuthFavorite SIPallusers.cfg Sample Configuration Files# PROXY1MAILACCESS = PROXY1KEEPALIVESECS=14 #PROXY1ADDR #PROXY2ADDR Sample handset-specific fileLINE1 LINE2CALLID Line indicators Using the SIP HandsetHandset Display OverviewBattery charge Signal strengthIndicator Function Handset iconsActive mode off-hook Standby mode on-hookHandset modes DownloadMessaging mode SoftkeysSoftkey Name Displayed… Press to… Using the SIP Handset Menus Line menuFavorites menu Menu display FCN menuHandset Operation Feature activationAlphanumeric dialing If you want to… Then…Line 1 your dial number To dialed number Hold Rej Mute Line 1 your dial number Fr caller ID Answ Rej =Fr caller ID Rsme Mute End If you want to… Then… Using the SIP Handset Page Testing a Handset Page Site Survey Diagnostic ToolsDisplay has the following layout for single Essid mode M T Solving coverage issues Diagnostics ModeM m m c h s s a i d M m c h s s m n e m E m ScreenC o u N n n A s U n t Syslog Mode Events Full Message type ErrorsMAC AP MACCall Start Call type telephony, OAI, PTT Messages are formatted like the following example Conducting a site survey Certifying the InstallationPN 1725-36034-001C.doc Upgrading handsets Software MaintenanceNormal download messages Message DescriptionTftp Download failure or recovery messagesAccess point problems TroubleshootingRange/out-of-range CapacityTransmission obstructions Configuration problemsMessage Description Action Handset Status MessagesMessage Description Action Troubleshooting OFF Do not PowerLicense Option set DhcpCRC Message Description Action Page Appendix a Regulatory Domains Max. Power Limit peak powerDomain Band Channels Identifier 4000 2.4745 MHz CountriesPN 1725-36034-001C.doc Coverage Coverage test Index