Polycom 8002 manual Diagnostic Tools, Site Survey

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Diagnostic Tools

Run Site Survey, Diagnostics Mode and Syslog Mode are three diagnostic tools provided to assist the WLAN administrator in evaluating the functioning of the handset and the system surrounding it. Diagnostic tools are enabled in the Admin menu.

Site Survey

Site survey can be used to evaluate the facility coverage before certifying that an installation is complete. It can also be used at any time to evaluate coverage by testing signal strength, to gain information about an AP, and to scan an area to look for all APs regardless of ESSID. The information available through the site survey includes:

ESSID

Beacon Interval

Information regarding support of 802.11d, 802.11g, 802.11h, and other 802.11 amendment standards as required.

Current security configuration

Start the site survey by selecting Run Site Survey from the Admin menu.

The mode starts immediately.

When the site survey is started, it is by default in “single ESSID” mode. When the Any softkey is pressed (softkey A), all APs regardless of ESSID are displayed, and the softkey changes to say MyID. Pressing the MyID softkey will revert to the “single ESSID” mode and change the softkey back to Any.

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Contents Administration Guide Patent Information Trademark InformationCopyright Notice Contact InformationYou must update the software with the most recent code Essential Installation PointersData APs may not support VoWiFi Knowledge base to assist troubleshooting is available atPage Polycom Model Numbers About this GuideRelated Documents Icons and Conventions Customer Support HotlineContents Using the SIP Handset Programming the SIP Handset FeaturesTesting a Handset Diagnostic Tools Software License and Protocol ManagementIndex Page WMM-Compatible Access Points SpectraLink Wireless Telephone OverviewSecurity Options Quick Start Guide Security Regulatory Domain Preferred Channels SIP Servers System DiagramAccess points SpectraLink 8002 Wireless TelephoneEthernet switch System ComponentsSIP phone SIP serverTftp server SIP Tftp serverWMM Handset SpecificationsWPA2-PSK DHCP, TftpIcon Icons shown in bold turns off when Startup SequenceEXT XxxxxPN 1725-36034-001C.doc SpectraLink 8002 Wireless Telephone Configuration Opening the Admin menu Admin Administration MenuEntering and editing Admin menu options Alphanumeric string entryTo Enter Press Admin Menu Items 2nd Level 3rd Level 4th Level 5th Level Admin menuESS ID WEPAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level License Option Phone ConfigSIP Registration Admin Password Network ConfigOAI On/Off IP AddressOption Meaning SpectraLink 8002 Wireless Telephone Configuration Essid Security Regulatory Domain Transmit PowerRestore Defaults DiagnosticsStandby mode, options menu User-defined Preferences Standby MenuStandby Menu Items 2nd Level 3rd Level 4th Level Standby menuPBX PN 1725-36034-001C.doc Ring Options Lock KeysTelephone Ring Phone Options Phone IP Addr System InfoServer IP Addr Firmware VersionPage Requirements Software License and Protocol ManagementConfiguration Process Software License and Protocol Management Page SIP Tftp Server Configuration Files Programming the SIP Handset FeaturesGuidelines Handset-specific files e.g. sip3001.cfg Generic file sipallusers.cfgParameter Value Description Proxy server commandsSER Parameter Value Description Codecs AuthFavorite SIPallusers.cfg Sample Configuration Files# PROXY1MAILACCESS = PROXY1KEEPALIVESECS=14 #PROXY1ADDR #PROXY2ADDR Sample handset-specific fileLINE1 LINE2CALLID Line indicators Using the SIP HandsetHandset Display OverviewBattery charge Signal strengthIndicator Function Handset iconsActive mode off-hook Standby mode on-hookHandset modes DownloadSoftkeys Messaging modeSoftkey Name Displayed… Press to… Using the SIP Handset Line menu MenusFavorites menu Menu display FCN menuHandset Operation Feature activationAlphanumeric dialing If you want to… Then…Line 1 your dial number To dialed number Hold Rej Mute Line 1 your dial number Fr caller ID Answ Rej =Fr caller ID Rsme Mute End If you want to… Then… Using the SIP Handset Page Testing a Handset Page Site Survey Diagnostic ToolsDisplay has the following layout for single Essid mode M T Solving coverage issues Diagnostics ModeM m m c h s s a i d M m c h s s m n e m E m ScreenC o u N n n A s U n t Syslog Mode Events Full Message type ErrorsMAC AP MACCall Start Call type telephony, OAI, PTT Messages are formatted like the following example Conducting a site survey Certifying the InstallationPN 1725-36034-001C.doc Upgrading handsets Software MaintenanceNormal download messages Message DescriptionTftp Download failure or recovery messagesAccess point problems TroubleshootingRange/out-of-range CapacityTransmission obstructions Configuration problemsMessage Description Action Handset Status MessagesMessage Description Action Troubleshooting OFF Do not PowerLicense Option set DhcpCRC Message Description Action Page Appendix a Regulatory Domains Max. Power Limit peak powerDomain Band Channels Identifier 4000 2.4745 MHz CountriesPN 1725-36034-001C.doc Coverage Coverage test Index