Polycom 8002 manual Message type Errors, Events Full, Ap Mac

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SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP)

The table below lists the syslog messages and which level of logging will produce them:

Message type

 

Errors

Failed Handoff

 

Yes

Successful Handoff

 

No

 

 

Security Error

Yes

 

 

 

Call Start/End

 

No

Audio stats

 

No

 

 

 

Audio error threshold exceeded

 

Yes

 

 

 

Radio stats

 

No

Radio error threshold exceeded

 

Yes

 

 

 

Events

Full

Yes

Yes

Yes

Yes

 

 

Yes

Yes

 

 

Yes

Yes

No

Yes (every 5 secs)

 

 

Yes

Yes

 

 

No

Yes (every 5 secs)

Yes

Yes

 

 

All syslog messages will include:

Date and time (to 1/100th of second) since handset power on (currently set to Jan-1 00:00.00)

Handset’s MAC address

Handset’s IP address

Syslog sequence number

The table below lists the additional items in each message type:

Failed Handoff

Failed AP MAC

(Sent whenever the handset attempted to

Failed AP signal strength

handoff, but failed trying.)

Current AP MAC

 

 

Current AP signal strength

 

Failure reason

 

 

Successful Handoff

New AP MAC

 

New AP signal strength

 

Old AP MAC

 

Old AP signal strength

 

Reason for handoff

 

Other candidate APs:

 

MAC

 

Signal strength

 

Reason not used

Security Error

AP MAC

 

AP signal strength

 

Security mode

 

Error details (mode dependent)

 

 

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PN: 1725-36034-001_C.doc

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Contents Administration Guide Trademark Information Patent InformationCopyright Notice Contact InformationEssential Installation Pointers You must update the software with the most recent codeData APs may not support VoWiFi Knowledge base to assist troubleshooting is available atPage Related Documents About this GuidePolycom Model Numbers Customer Support Hotline Icons and ConventionsContents Programming the SIP Handset Features Using the SIP HandsetTesting a Handset Diagnostic Tools Software License and Protocol ManagementIndex Page SpectraLink Wireless Telephone Overview WMM-Compatible Access PointsSecurity Options Quick Start Guide Security Regulatory Domain Preferred Channels System Diagram SIP ServersSpectraLink 8002 Wireless Telephone Access pointsEthernet switch System ComponentsSIP server SIP phoneTftp server SIP Tftp serverHandset Specifications WMMWPA2-PSK DHCP, TftpStartup Sequence Icon Icons shown in bold turns off whenEXT XxxxxPN 1725-36034-001C.doc SpectraLink 8002 Wireless Telephone Configuration Admin Administration Menu Opening the Admin menuEntering and editing Admin menu options Alphanumeric string entryTo Enter Press Admin menu Admin Menu Items 2nd Level 3rd Level 4th Level 5th LevelESS ID WEPAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level SIP Registration Phone ConfigLicense Option Network Config Admin PasswordOAI On/Off IP AddressOption Meaning SpectraLink 8002 Wireless Telephone Configuration Essid Security Transmit Power Regulatory DomainDiagnostics Restore DefaultsUser-defined Preferences Standby Menu Standby mode, options menuPBX Standby menuStandby Menu Items 2nd Level 3rd Level 4th Level PN 1725-36034-001C.doc Telephone Ring Lock KeysRing Options Phone Options System Info Phone IP AddrServer IP Addr Firmware VersionPage Software License and Protocol Management RequirementsConfiguration Process Software License and Protocol Management Page Guidelines Programming the SIP Handset FeaturesSIP Tftp Server Configuration Files Generic file sipallusers.cfg Handset-specific files e.g. sip3001.cfgSER Proxy server commandsParameter Value Description Parameter Value Description Auth CodecsFavorite Sample Configuration Files SIPallusers.cfg# PROXY1MAILACCESS = PROXY1KEEPALIVESECS=14 Sample handset-specific file #PROXY1ADDR #PROXY2ADDRLINE1 LINE2CALLID Using the SIP Handset Line indicatorsHandset Display OverviewSignal strength Battery chargeIndicator Function Handset iconsStandby mode on-hook Active mode off-hookHandset modes DownloadSoftkey Name Displayed… Press to… Messaging modeSoftkeys Using the SIP Handset Favorites menu MenusLine menu FCN menu Menu displayFeature activation Handset OperationAlphanumeric dialing If you want to… Then…Line 1 your dial number To dialed number Hold Rej Mute Line 1 your dial number Fr caller ID Answ Rej =Fr caller ID Rsme Mute End If you want to… Then… Using the SIP Handset Page Testing a Handset Page Diagnostic Tools Site SurveyDisplay has the following layout for single Essid mode M T Diagnostics Mode Solving coverage issuesScreen M m m c h s s a i d M m c h s s m n e m E mC o u N n n A s U n t Syslog Mode Message type Errors Events FullMAC AP MACCall Start Call type telephony, OAI, PTT Messages are formatted like the following example Certifying the Installation Conducting a site surveyPN 1725-36034-001C.doc Software Maintenance Upgrading handsetsNormal download messages Message DescriptionDownload failure or recovery messages TftpTroubleshooting Access point problemsRange/out-of-range CapacityConfiguration problems Transmission obstructionsHandset Status Messages Message Description ActionMessage Description Action Troubleshooting Do not Power OFFDhcp License Option setCRC Message Description Action Page Max. Power Limit peak power Appendix a Regulatory DomainsDomain Band Channels Identifier 4000 2.4745 MHz CountriesPN 1725-36034-001C.doc Index Coverage Coverage test