Polycom 8002 manual Software Maintenance, Upgrading handsets, Normal download messages

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Software Maintenance

SpectraLink 8002 Wireless Telephones use proprietary software programs written and maintained by Polycom Corporation. The software versions that are running on the handsets can be displayed during power on by holding down the END key.

Polycom Customer Service or an authorized dealer will provide information about software updates and how to obtain the software (for example, downloading from a website).

Upgrading handsets

After software updates are obtained from Polycom, they must be transferred to the appropriate location in the LAN to update the code used by the handsets.

SpectraLink 8002 Wireless Telephones allow over-the-air transfer of software updates from the designated TFTP server to the handsets. The downloader function in the handset checks its software version every time the handset is turned on. If there is any discrepancy the handset immediately begins to download the update.

Normal download messages

	When the handset is powered on, it displays a series of messages
	indicating that it is searching for new software, checking the versions,
	and downloading. The normal message progression is:

Message	Description
Checking Code	Handset is contacting the TFTP server to determine if it has a newer version of
	software that should be downloaded.
Erasing Memory	Handset has determined that a download should occur and is erasing the current
	software from memory. This message also displays a progress bar. When the
	progress bar fills the display line the erase operation is complete.

PN: 1725-36034-001_C.doc

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Contents Administration Guide Patent Information Trademark InformationCopyright Notice Contact InformationYou must update the software with the most recent code Essential Installation PointersData APs may not support VoWiFi Knowledge base to assist troubleshooting is available atPage Polycom Model Numbers About this GuideRelated Documents Icons and Conventions Customer Support HotlineContents Using the SIP Handset Programming the SIP Handset FeaturesTesting a Handset Diagnostic Tools Software License and Protocol ManagementIndex Page WMM-Compatible Access Points SpectraLink Wireless Telephone OverviewSecurity Options Quick Start Guide Security Regulatory Domain Preferred Channels SIP Servers System DiagramAccess points SpectraLink 8002 Wireless TelephoneEthernet switch System ComponentsSIP phone SIP serverTftp server SIP Tftp serverWMM Handset SpecificationsWPA2-PSK DHCP, TftpIcon Icons shown in bold turns off when Startup SequenceEXT XxxxxPN 1725-36034-001C.doc SpectraLink 8002 Wireless Telephone Configuration Opening the Admin menu Admin Administration MenuEntering and editing Admin menu options Alphanumeric string entryTo Enter Press Admin Menu Items 2nd Level 3rd Level 4th Level 5th Level Admin menuESS ID WEPAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level License Option Phone ConfigSIP Registration Admin Password Network ConfigOAI On/Off IP AddressOption Meaning SpectraLink 8002 Wireless Telephone Configuration Essid Security Regulatory Domain Transmit PowerRestore Defaults DiagnosticsStandby mode, options menu User-defined Preferences Standby MenuStandby Menu Items 2nd Level 3rd Level 4th Level Standby menuPBX PN 1725-36034-001C.doc Ring Options Lock KeysTelephone Ring Phone Options Phone IP Addr System InfoServer IP Addr Firmware VersionPage Requirements Software License and Protocol ManagementConfiguration Process Software License and Protocol Management Page SIP Tftp Server Configuration Files Programming the SIP Handset FeaturesGuidelines Handset-specific files e.g. sip3001.cfg Generic file sipallusers.cfgParameter Value Description Proxy server commandsSER Parameter Value Description Codecs AuthFavorite SIPallusers.cfg Sample Configuration Files# PROXY1MAILACCESS = PROXY1KEEPALIVESECS=14 #PROXY1ADDR #PROXY2ADDR Sample handset-specific fileLINE1 LINE2CALLID Line indicators Using the SIP HandsetHandset Display OverviewBattery charge Signal strengthIndicator Function Handset iconsActive mode off-hook Standby mode on-hookHandset modes DownloadSoftkeys Messaging modeSoftkey Name Displayed… Press to… Using the SIP Handset Line menu MenusFavorites menu Menu display FCN menuHandset Operation Feature activationAlphanumeric dialing If you want to… Then…Line 1 your dial number To dialed number Hold Rej Mute Line 1 your dial number Fr caller ID Answ Rej =Fr caller ID Rsme Mute End If you want to… Then… Using the SIP Handset Page Testing a Handset Page Site Survey Diagnostic ToolsDisplay has the following layout for single Essid mode M T Solving coverage issues Diagnostics ModeM m m c h s s a i d M m c h s s m n e m E m ScreenC o u N n n A s U n t Syslog Mode Events Full Message type ErrorsMAC AP MACCall Start Call type telephony, OAI, PTT Messages are formatted like the following example Conducting a site survey Certifying the InstallationPN 1725-36034-001C.doc Upgrading handsets Software MaintenanceNormal download messages Message DescriptionTftp Download failure or recovery messagesAccess point problems TroubleshootingRange/out-of-range CapacityTransmission obstructions Configuration problemsMessage Description Action Handset Status MessagesMessage Description Action Troubleshooting OFF Do not PowerLicense Option set DhcpCRC Message Description Action Page Appendix a Regulatory Domains Max. Power Limit peak powerDomain Band Channels Identifier 4000 2.4745 MHz CountriesPN 1725-36034-001C.doc Coverage Coverage test Index