Polycom 8002 manual Customer Support Hotline, Icons and Conventions

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SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP)

Customer Support Hotline

Polycom wants you to have a successful installation. If you have questions please contact our Customer Support Hotline at

(800)775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time.

Icons and Conventions

This manual uses the following icons and conventions.

Caution! Follow these instructions carefully to avoid danger.

Note these instructions carefully.

Label	This typeface indicates a key, label, or button on Polycom
	hardware.

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Contents Administration Guide Copyright Notice Trademark InformationPatent Information Contact InformationData APs may not support VoWiFi Essential Installation PointersYou must update the software with the most recent code Knowledge base to assist troubleshooting is available atPage About this Guide Polycom Model NumbersRelated Documents Customer Support Hotline Icons and ConventionsContents Testing a Handset Diagnostic Tools Programming the SIP Handset FeaturesUsing the SIP Handset Software License and Protocol ManagementIndex Page SpectraLink Wireless Telephone Overview WMM-Compatible Access PointsSecurity Options Quick Start Guide Security Regulatory Domain Preferred Channels System Diagram SIP ServersEthernet switch SpectraLink 8002 Wireless TelephoneAccess points System ComponentsTftp server SIP serverSIP phone SIP Tftp serverWPA2-PSK Handset SpecificationsWMM DHCP, TftpEXT Startup SequenceIcon Icons shown in bold turns off when XxxxxPN 1725-36034-001C.doc SpectraLink 8002 Wireless Telephone Configuration Entering and editing Admin menu options Admin Administration MenuOpening the Admin menu Alphanumeric string entryTo Enter Press ESS ID Admin menuAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level WEPAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level Phone Config License OptionSIP Registration OAI On/Off Network ConfigAdmin Password IP AddressOption Meaning SpectraLink 8002 Wireless Telephone Configuration Essid Security Transmit Power Regulatory DomainDiagnostics Restore DefaultsUser-defined Preferences Standby Menu Standby mode, options menuStandby menu Standby Menu Items 2nd Level 3rd Level 4th LevelPBX PN 1725-36034-001C.doc Lock Keys Ring OptionsTelephone Ring Phone Options Server IP Addr System InfoPhone IP Addr Firmware VersionPage Software License and Protocol Management RequirementsConfiguration Process Software License and Protocol Management Page Programming the SIP Handset Features SIP Tftp Server Configuration FilesGuidelines Generic file sipallusers.cfg Handset-specific files e.g. sip3001.cfgProxy server commands Parameter Value DescriptionSER Parameter Value Description Auth CodecsFavorite Sample Configuration Files SIPallusers.cfg# PROXY1MAILACCESS = PROXY1KEEPALIVESECS=14 Sample handset-specific file #PROXY1ADDR #PROXY2ADDRLINE1 LINE2CALLID Handset Display Using the SIP HandsetLine indicators OverviewIndicator Function Signal strengthBattery charge Handset iconsHandset modes Standby mode on-hookActive mode off-hook DownloadMessaging mode SoftkeysSoftkey Name Displayed… Press to… Using the SIP Handset Menus Line menuFavorites menu FCN menu Menu displayAlphanumeric dialing Feature activationHandset Operation If you want to… Then…Line 1 your dial number To dialed number Hold Rej Mute Line 1 your dial number Fr caller ID Answ Rej =Fr caller ID Rsme Mute End If you want to… Then… Using the SIP Handset Page Testing a Handset Page Diagnostic Tools Site SurveyDisplay has the following layout for single Essid mode M T Diagnostics Mode Solving coverage issuesScreen M m m c h s s a i d M m c h s s m n e m E mC o u N n n A s U n t Syslog Mode MAC Message type ErrorsEvents Full AP MACCall Start Call type telephony, OAI, PTT Messages are formatted like the following example Certifying the Installation Conducting a site surveyPN 1725-36034-001C.doc Normal download messages Software MaintenanceUpgrading handsets Message DescriptionDownload failure or recovery messages TftpRange/out-of-range TroubleshootingAccess point problems CapacityConfiguration problems Transmission obstructionsHandset Status Messages Message Description ActionMessage Description Action Troubleshooting Do not Power OFFDhcp License Option setCRC Message Description Action Page Domain Band Channels Identifier 4000 2.4745 MHz Max. Power Limit peak powerAppendix a Regulatory Domains CountriesPN 1725-36034-001C.doc Index Coverage Coverage test